- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.7 stars from 5,808 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,447 reviews
I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Easy to use we site. Good video review of helmet made it easy to decide it was right for me.
Found online
Date of experience: April 23, 2024
I found a helmet I liked and fit well but I wanted a different color. They were able to order one for me in White
Location was convenient
Well made and fit well
Date of experience: March 30, 2024
They make it easy for you to order parts or gear that they don't have in stock but this time they forgot to call me.Overall pretty good service
Closest motorcycle shop to me
Recommendations from the store
Date of experience: March 27, 2024
Had trouble ordering on website so went to local Cyclegear store Staff was excellent and provided me with great information on my motorcycle!
Local store (Manchester NH) have very helpful and knowledgable staff
Date of experience: March 20, 2024
My helmet was too small, I went to the Harrisburg location and the staff was great!
Great customer service.
Date of experience: April 23, 2024
Ordering experience was easy, had it shipped to a local store for pickup after work. Had a tracking number the whole way along the process and the store made it easy to just stop in and pick it up.
There's a local store down the street from my work to pick stuff up from and the prices are good.
Had been looking for a windscreen for my bike and this one was manufactured specifically for it. Cycle gear even had a discount going on.
Date of experience: March 7, 2024
The store's assistant manager personally helped me with placing my order to ensure the order was accurate and I was satisfied.
I initially tried placing my order online, but it was canceled and my gift card was not credited back. The assistant store manager was able to rectify the issue and helped me place my order to ensure my experience went well.
Gift card, locality, and previous positive experiences.
Gift card and and the specific need for the item.
Date of experience: April 2, 2024
Said it would be 10 days to ship and was at my house in 2. Fits and sounds great
Date of experience: April 13, 2024
Had a couple concerns with replacing some parts, and worked with an employee to get what I needed along with helpful suggestions.
Local retail store is able to give suggestions and browse similar items.
Tuning the bike to fit my needs.
Date of experience: March 27, 2024
Everything from start to finish was great. Easy ordering. Shipping was fast and on time.
Was looking at Bluetooth receivers and Hog Tunes seemed like the best choice.
Date of experience: April 20, 2024
My buying experience was seamless and exactly what I expected
Date of experience: April 24, 2024
Always helpful and knowledgeable people who share the same excitement for being on 2 wheels.
Great choice and price in the store.
Date of experience: April 23, 2024
I've been shopping with Cycle Gear for years, and have only had excellent experiences.
Selection, customer service, tire installation.
Wanted to try Bridgestone tires, and there was a rebate on them.
Date of experience: April 24, 2024
Cycle gear staff was very helpful in ordering and installing new tire on my Ducati
I have had great service with them
Very limited options for bike
Date of experience: April 23, 2024
Cindy was a huge help in figuring out what my next helmet
Snell rating, good design.
Date of experience: April 24, 2024
Well packed, fast delivery. Zero issues whatsoever.
Date of experience: April 24, 2024
Placed my order and had my helmet in 4 days. They were great
Had wrong shipping address, my fault . No problem they got right address for me no problem
They had good price on the helmet
I like the chin bar goes all the way back to wear as 3/4 helmet
Date of experience: April 21, 2024
Ordered the size and color helmet I wanted at the store, arrived on my front porch 3 days later. Can't get much better than that!
Store proximity and sale advertising.
Style and price
Date of experience: March 17, 2024
The packaging of the shipped products was damaged (brake pads), but it was replaced without any issues at the store during the pickup.
The products I needed were available
I needed them
Date of experience: April 1, 2024
Had to order the right size pads for our new motorcycle jackets we purchased. Came on time without any issues. All around great customer service from start to finish.
Date of experience: February 14, 2024
I always find what I need,and the staff is knowledgeable. Most important of all, is that if something doesn't work out, I can return it
Word of mouth recommendation.
Date of experience: March 29, 2024
Nice quiet, starter. It was well packaged and ship fast. Thanks!
They have real good stuff and I want to give them a try.
Wanted a high quality starter.
Date of experience: April 22, 2024
Rascal is awesome, I trust her judgement on anything motorcycle related!
Recommended by Rascal
Date of experience: April 22, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
