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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    652
  • Value
    14
  • Shipping
    2155
  • Quality
    5609

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
4,936
Neutral
169
Negative
156
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Instant Feedback

18,427 reviews

1
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How would you rate CycleGear?
Top Positive Review

“E-gift card instructions not clear”

Camila T.
12/24/24

I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.

Date of experience: 12/25/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,798)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (914) shopping experience (75) customer service (502) right size (31) couple days (23)
Thumbnail of user williame1903
California
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Had what I needed in stock, quick. Check out good job.

Quality

Date of experience: April 22, 2024

Thumbnail of user brianh3658
Kansas
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Excellent service when product arrived. Thanks We will use them again.

Reason I chose this business:

Used them before.

Reason I chose this product:

What they recommended.

Quality

Date of experience: April 21, 2024

Thumbnail of user gregb1447
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Employees walked me through every step...with no drama

Reason I chose this business:

They are only one of a few moto shops in the area and tire installation at reasonable price

Reason I chose this product:

Fit my needs

Quality

Date of experience: April 22, 2024

Thumbnail of user johnl7311
California
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great looking and high quality helmet for a fair price. Very satisfied with my purchase!

Quality

Date of experience: April 21, 2024

Thumbnail of user markm6323
California
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Pay your in store employees more so they want to work.

Service
Quality

Date of experience: April 21, 2024

Thumbnail of user kenf243
California
3 reviews
0 helpful votes
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May 1st, 2024
Verified purchase

Easy to use website.
Quick ship.
Never have had a problem, even with returns.

Reason I chose this business:

Used for years

Reason I chose this product:

Have bought similar before.

Quality

Date of experience: April 21, 2024

Thumbnail of user brianc3326
Wisconsin
3 reviews
0 helpful votes
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April 14th, 2024
Verified purchase

Happy you carry Red Line 20w60 for my Harley. Very fast delivery. Easy ordering process. Extremely wide selection of all your motorcycle needs.

Reason I chose this business:

Shopped here before

Quality

Date of experience: April 4, 2024

Thumbnail of user leanderl6
New York
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great place to shop, just took a little too long to ship

Reason I chose this business:

Past experience

Reason I chose this product:

For the hot weather

Quality

Date of experience: April 21, 2024

Thumbnail of user brentc376
Texas
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

The folks that helped me out cycle were amazing and super helpful/supportive on what I needed, what was safest, and overall amazing help

Quality

Date of experience: March 28, 2024

Thumbnail of user ronm1312
California
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Nick and River are wonderful.
Adding more characters to satisfy the 50 character minimum. Happy now?

Quality

Date of experience: March 31, 2024

Thumbnail of user matts1737
Canada
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Picked up brand new jacket brought home and noticed one of the exterior elbow protectors was scuffed like it had been used. Not impressed.

Quality

Date of experience: March 31, 2024

Thumbnail of user leog.g
Louisiana
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Went in to consider an upgrade on tires for my bike. Drew listened to come concerns and made several recommendations, which led to purchase.

Reason I chose this business:

Convenient location, quality products, great customer service and reasonable prices.

Reason I chose this product:

Recommended by staff and many positive reviews.

Quality

Date of experience: March 21, 2024

Thumbnail of user bobbib145
New Jersey
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

I needed a Level 2 back protector and they did not have the right size in the store. They helped me order it and sent it to my house.

Quality

Date of experience: March 27, 2024

Thumbnail of user tonym1658
Georgia
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Needed blue tooth for my street helmet and they showed me the difference in the ones that they had,it was very helpful in buying the one I bought….

Reason I chose this business:

Lawrenceville

Reason I chose this product:

Because of all its possibilities

Quality

Date of experience: March 26, 2024

Thumbnail of user brooker240
North Dakota
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I appreciate the wide selection and great prices at CycleGear online and in the store!

Reason I chose this business:

Stock availability and excellent prices.

Reason I chose this product:

AGV helmets are so comfortable with excellent safety!

Quality

Date of experience: April 20, 2024

Thumbnail of user baileyh144
Idaho
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

My mom and I had a good experience the employees were very helpful and kind they also related to us and made us feel comfortable. We ended up ordering on line and our purchase came 2 days earlier then expected. Overall would recommend

Quality

Date of experience: December 4, 2023

Thumbnail of user christ1647
Massachusetts
3 reviews
0 helpful votes
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December 31st, 2023
Verified purchase

Went to a local store to purchase a helmet and not only was the salesman super helpful on making a choice but they were also very informative and helped me choose between two helmets! Overall I'm super happy and plan on going back in the future

Quality

Date of experience: December 31, 2023

Thumbnail of user billp1306
Florida
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

The salesman explained everything and did everything for me!
Easy!

Reason I chose this business:

Selection and close by

Reason I chose this product:

My research and reviews.

Quality

Date of experience: April 21, 2024

Thumbnail of user jayb1572
New Jersey
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Since I saw there was stock in Pennsylvania I though that would be the logical choice to ship from.

Quality

Date of experience: April 17, 2024

Thumbnail of user ryanm2233
Oklahoma
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Paid for fast shipping and it was really fast very impressed with cyclegear better than revzilla.

Reason I chose this business:

Revzilla had to many problems and shipping was terrible

Reason I chose this product:

Great brand at great deals

Quality

Date of experience: April 15, 2024

Thumbnail of user steved2097
South Carolina
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

Just wish I could have compared at local store
Local didn't have one

Quality

Date of experience: April 20, 2024

Quick and easy
February 22nd, 2024
Verified site experience
• Previous review

Date of experience: February 22, 2024

Thumbnail of user andreww2307
Maryland
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Great fast shipping and will continue to keep using their site and company for service

Reason I chose this business:

Most popular

Reason I chose this product:

Because I've been using and need them

Quality

Date of experience: April 16, 2024

Thumbnail of user razaa21
Illinois
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

Ordering online was easy and delivery was quick and accurate.

Reason I chose this business:

Great selection and local shop helps with returns if needed.

Reason I chose this product:

Looked great and fit my needs.

Quality

Date of experience: April 20, 2024

Thumbnail of user jeffreyn542
South Carolina
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

A perfect fit and breathable, nice style and comfortable fit

Reason I chose this business:

Local store

Reason I chose this product:

Like the quality and fit

Quality

Date of experience: April 21, 2024

Thumbnail of user tonyc1515
California
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

I am content with the product but it took a extra few day to receive. It did not come in the two day like I was told.

Reason I chose this business:

The prices are lower than other places

Reason I chose this product:

It was compatible with my gear

Date of experience: March 27, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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