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CycleGear has a rating of 4.7 stars from 5,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,405 reviews
I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
I received my order 2 days earlier than I anticipated. I'm very pleased. You will hear from me again I'm sure.
Date of experience: March 19, 2024
Great service as always. I am very pleased with the quick shipping and the great variety of riding gear
Thank you!
I been doing it for years, because they are one of the best in the market
Big fan of Revit
Date of experience: March 19, 2024
Awesome service took my wheels in they installed my tires
Date of experience: April 15, 2024
Came in to get a new helmet. Was shown several models and got one that felt and fit really well at a great price.
Convenience
Comfort, fit, quality, and price.
Date of experience: March 13, 2024
Needing some specific motorcycle products, I went to my closest CycleGear store, where I found all of what I needed with exceptional service, plus was able to purchase new shoes. They had a great selection, from which I could find the perfect fit. This beats online any day!
Date of experience: August 28, 2023
Ease to navigate and good variety, good prices and fast delivery
Date of experience: April 15, 2024
Great business, great service, and great products! Fun to shop!
Friend advice
Date of experience: April 16, 2024
Highly recommend! The original speakers for my cardo sounded horrible, like screamo anything past 60 mph
Date of experience: April 3, 2024
Ordered the helmet I wanted. Came in 2 days. I had the helmet in black, wanted one in white for the Texas summers, and they had it
Best selection
Helmet, had one in black, wanted another in white
Date of experience: March 23, 2024
Got this within a couple days of ordering and I'm really happy with purchase! The only weird thing is I ordered two items and both came in different packages and separate days but overall still a great experience
Have ordered from here before and liked how fast it came.
Looked at reviews
Date of experience: October 7, 2023
Convenient location with helpful, friendly, honest staff.
Bike restoration
Date of experience: April 15, 2024
Very good experience shopping and buying my first motorcycle gear.
Alley motorcycle training
Salesman did a good job taking his time and being patient and helping us make sure we selected something we felt comfortable with.
Date of experience: April 15, 2024
Great experience, I will be shopping here again and recommend them to others
Date of experience: April 16, 2024
I ordered these while visiting the local Cycle Gear store and they shipped them to my home. Easy!
The staff is super friendly and eager to assist.
I had these speakers in another helmet and wanted them for my new Schuberth C-5.
Date of experience: April 15, 2024
Happy! Like when you buy a cheeseburger nothing can ruin the vibe
The real question is why wouldn’t I choose cycle gear
Because it’s cycle gear product
Date of experience: April 15, 2024
Quick shipping and great Sena product. The ordering process was simple.
Bought things there before
Online search and reviews
Date of experience: April 16, 2024
Professional staff, food price and quick delivery.
Passed experience
Date of experience: April 16, 2024
Customer friendly easy to buy online and have shipped to store and employees help with all needs
Date of experience: April 15, 2024
Satisfied with my item and the price but it took almost a week for it to ship then another 5 days in transit.
Date of experience: March 7, 2024
I picked out tires for my Honda cb900c project bike and tires were in my fabricator's hands in 3 days. Outstanding!
I knew they had a great selection of products.
The tires fit my build and the price was great.
Date of experience: March 28, 2024
Long story short; I saw a great jacket that was 50% off. I did the smart thing and drove to my local Cycle Gear and tried on something similar to make sure I ordered the right size.
End result is that I got the exact jacket I wanted at the right size, and I got it half off and shipped for free in 2 days. It's hard to imagine a better shopping experience.
I shop Cycle Gear cause the website is massive, with a huge selection, but there is also a local shop I can visit and, as a member, I get free shipping and great discounts.
This jacket was a perfect choice for me. I needed a more substantial jacket than the mesh one I got for riding school. This Rev'it Sand is waterproof, has two liners, is the exact color I wanted and the size I needed and it was 50% off.
Date of experience: December 4, 2023
Bought and returned 5 helmets before finding one that fit my weird oval shape. Super easy return policy and they were helpful every step of the way.
Also a great integration between stores and the website, being able to buy online and return in store.
Date of experience: August 28, 2023
I went in the Tampa location and met Matt, who was a really nice guy. I was going to take the MSF course and wanted some decent gloves, since I'd need them later anyway. I liked a few pair and Matt told me he had the red Bilt Sprint ones (about $35) and I had tried a pair Reax Superfly (about $50) and liked them, then I tried the one's Matt had and I liked them also and decided to go with them.
Now I would have to get used to anything else, because I like mine a lot now and they are super comfortable. I'll probably get the other ones later when I'm riding more frequently. Some people have their opinions on different brands, but the cows don't know that. I think the value for the money is there for Bilt, as I have a few of their items and like them.
Tip for consumers:
Nice guy in the store. Matt.
Products used:
Bilt Gloves, pants & Jacket
Date of experience: January 29, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
