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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    650
  • Value
    14
  • Shipping
    2132
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
4,923
Neutral
171
Negative
156
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18,357 reviews

1
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How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (908) shopping experience (75) customer service (499) right size (31) couple days (23)
Thumbnail of user benjaminy94
Texas
2 reviews
0 helpful votes
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April 15th, 2024
Verified purchase

Was initially offered a 10% discount but ended up only getting 5% by signing up for Govx

Reason I chose this business:

Talon forum

Date of experience: April 5, 2024

Thumbnail of user kylew721
New York
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

I needed a pin lock visor insert for my helmet to stop it from fogging up and checked on Cycle Gear. They had the visor insert I needed, reasonably priced, and got it to me in only a couple of days. I was also able to use my rewards cash for being an RPM member so it ended up being free!

Reason I chose this business:

They have great selection and an easy to use site. I also like the RPM membership that gets me discounts, quick shipping, cash back, and the REVER app.

Reason I chose this product:

This completely stopped my visor from fogging while riding to work early in the mornings.

Quality

Date of experience: October 15, 2023

Thumbnail of user kenneths1899
Colorado
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Every time I've gone to cycle gear I notice how helpful they are. They stick with you and help you find right size, they point out sales and even help with installation. Sometimes they are busy with others but the always seem glad to help even if it takes a while

Reason I chose this business:

Good selection and service

Reason I chose this product:

Quality and price

Quality

Date of experience: November 15, 2023

Thumbnail of user mikei729
Oklahoma
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

I got the stuff I needed for my oil change from the rewards program coolness!

Quality

Date of experience: April 10, 2024

Thumbnail of user alexr1606
California
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Put an order in a Modular Helmet Hjc RPHA 91 Helmet arrived a week later they installed the pin lock made sure it was a correct fit and transaction was done. One happy dude.

Reason I chose this business:

I wanted to put hand on the helmet before purchasing and making sure I order the correct size.

Reason I chose this product:

Reviewed on internet for several weeks and you tube.

Quality

Date of experience: March 7, 2024

Thumbnail of user brianw2930
Illinois
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

This was my second time ordering off the Cyclegear site and was just as good as the first

Reason I chose this business:

Reputation and a nearby store.

Reason I chose this product:

Good reviews and ease of installation

Quality

Date of experience: April 10, 2024

Thumbnail of user williamf2592
North Carolina
1 review
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

Good product received in good condition. The trunk arrived within a couple of days but the mounting rack was about one week behind.

Quality

Date of experience: March 8, 2024

Great Website!
February 26th, 2024
Verified site experience
• Previous review

Date of experience: February 26, 2024

Thumbnail of user hankh75
California
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Great experience. Current employes are great very professional and helpfull. Its not your fault one of your employes trashed my collector motorcycle rim putting a tire on for me a few years back. Ive ben a customer of yours since the late 80,s have alot of fond memories dealing with cycle gear i am not going anywhere. :)

Reason I chose this business:

Ben a customer since the late 80,s

Reason I chose this product:

I have run maxima super M in my 1988cr500 since the day i rolled it off the showroom floor. The super M injector oil is for my 1973 suzuki rv90 great stuff.

Quality

Date of experience: December 14, 2023

Thumbnail of user billc1570
Georgia
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Ordering was easy on their website. Price was the same as other online retailers, but Cycle Gear had the size I needed. Arrived on time.

Reason I chose this business:

Same price as other online retailers. Had the size I needed.

Reason I chose this product:

Same price as other online retailers. Had the size I needed.

Quality

Date of experience: March 12, 2024

Thumbnail of user jasons3810
Massachusetts
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Cycle Gear staff have always been friendly, helpful, and informative to myself and my other family members who have shopped there.

Reason I chose this business:

They were the only ones around that had the products—and best, reasonable prices—that I had been looking into.

Quality

Date of experience: March 12, 2024

Thumbnail of user jaf13
Ja
New York
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Bought a tire. It arrived quickly. Took it to Cycke Gear for installation. Installed in 30 m8ns. Great experience

Quality

Date of experience: March 13, 2024

Thumbnail of user nikkou1
Utah
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Cycle gear has been the best shopping experience both online and in store

Reason I chose this business:

Bike night and the great customer service

Reason I chose this product:

I liked them

Quality

Date of experience: April 10, 2024

Thumbnail of user bryans1257
California
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Quality service fast delivery good helmet website, easy to navigate

Reason I chose this business:

Well known company local has a big selection to choose from

Reason I chose this product:

Quality helmet big brand has many shapes and sizes different colors sedici

Quality

Date of experience: April 10, 2024

Thumbnail of user davidt4354
Washington
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Very friendly and knowledgeable staff who know how to treat customers.

Reason I chose this business:

Reputable store

Reason I chose this product:

Knew what I wanted

Quality

Date of experience: April 10, 2024

Thumbnail of user andrewh2470
California
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Good experience shopping with cycle gear. Fast and easy

Reason I chose this business:

Good experience

Quality

Date of experience: April 10, 2024

Thumbnail of user georges2841
Pennsylvania
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Great produce and in store service/knowledge…………………………

Reason I chose this business:

By Triumph Roswell

Reason I chose this product:

Had brand before

Quality

Date of experience: April 10, 2024

Thumbnail of user jasonf1473
California
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

We have used this location many times. The staff is always helpful and friendly

Reason I chose this business:

Close to my house

Reason I chose this product:

Needed tires

Date of experience: April 10, 2024

Thumbnail of user monicap616
Virginia
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Very happy with product and order experience through website

Reason I chose this product:

Quality and rating of backpack

Quality

Date of experience: April 9, 2024

Thumbnail of user georger595
California
4 reviews
0 helpful votes
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April 19th, 2024
Verified purchase

Looked, found what I was looking for. Read reviews, ordered.

Reason I chose this business:

Variety & Price

Reason I chose this product:

My old product wore out

Quality

Date of experience: April 9, 2024

Thumbnail of user edwardf806
California
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Easy pick up and install of tire was fast. Staff was great.

Reason I chose this business:

Prices and perks

Quality

Date of experience: April 9, 2024

Thumbnail of user craigr565
Washington
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

My son rolled his side by side in a slow corner and was OK. The helmet impacted the rollbar and did it's job protecting him. Everyone should replace their helmet after it gets even minor damage. The old one was from Cycle Gear, so I got another good one from them.

Date of experience: August 28, 2023

Thumbnail of user robertg5591
South Carolina
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

I found what I wanted very easily and the checkout was a breeze, thanks.

Date of experience: April 7, 2024

Thumbnail of user michellea2093
Texas
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

We had stopped into your store in Clifton Park and that was awesome. Your selection was grand. My wife found a jacket that fit but it was a little tight. So we ordered the next size up. The price was great delivery was fast, But the jacket was still not right for size, So we are returning it to the store to hopefully find something that fits.

They said we could eturn it with no issues

Reason I chose this business:

I heard awesome storys from other bikers about going there.

Reason I chose this product:

It was weatherproof and allseason jacket

Service
Quality

Date of experience: November 23, 2023

Thumbnail of user rogerm1413
North Carolina
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

I ordered tires. Arrived within 3-days at store. Currently arranging to have them installed on my rims. My problem is that I have to take them off my cycle and bring them to the shop. I don't have the tools, the torque wrenches or the strength at 68 years old.

Reason I chose this product:

Same as on bike now. Honda forums cross-checked.

Quality

Date of experience: November 29, 2023

Thumbnail of user geralg1
Ohio
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

They have to have the right person in order for the job and they can get a new one for you if you need to go back and look for one or the others and they will get the right person for the right one for the job

Quality

Date of experience: December 6, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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