CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
The support I have received from my local Cycle Gear Store (Greenville SC) in particular by Brooke was outstanding. I had to go through several purchases and returns to get the perfect lid.
Conveniently located, easy return if needed
ARAI for me is number 1
Date of experience: November 8, 2024
Extremely competent nice team at Cycle Gear in Greenville SC.
Brooke and Ryan have been so patient with me and my multiple visits at the store. It is taking me many different choices of helmets to find the perfect fit.
Conveniently located. Ease of shopping both online and in person
I knew I wanted a top helmet, and I was ready to pay for the quality
Date of experience: October 3, 2024
I have been a customer for many years. I like the shopping experience at Cycle Gear and the friendly and helpful staff.
Return policy in case something is wrong with the item or I change my mind once I receive the item.
Date of experience: August 7, 2024
Found part online - ordered it and received it at my local CG store. Everything went smoothly and easily.
Seem like a good fit
Date of experience: November 27, 2024
Great tire for my retro look bike, it really stands out now as a retro chopper
It was the only place I could find it
It's retro styling
Date of experience: December 24, 2024
Item was well packaged, what I wanted and delivered promptly where I asked. I was not so keen on getting a modular helmet, but I did to match my wife and it is working well. Good choice and the help at Cycle Gear was awesome. We ordered hers online and delivered to the store and then ordered mine at the store and delivered to my house. Both worked very well.
They had lots of choices and the one we were looking for.
Features, quality, price and color.
Date of experience: October 14, 2024
I did have an order hiccup... when I thought I ordered the tires. It seemed like I didn't. Not sure if it were operator error or a glitch in the portal. When I thought I reordered, the address reverted back to my house (wanted to ship to store and have them mount the tires.) Turns out for the best. The tires were early and I mounted them myself.
First time... selection
The part I needed and the price and delivery date.
Date of experience: October 14, 2024
Very pleased with my order. I've been buying from cycle gear since I've started riding.
Date of experience: December 29, 2024
Ordered two MX tires, they said it could take a week to get them but they actually came in two days. 😊
Price and availability
The quality
Date of experience: November 21, 2024
I trip 1000 miles on winter and it works great, any noise, i wear with bluetooth intercom sound was great
Fast delivery
Great reviews
Date of experience: November 24, 2024
The purchase experience was smooth and easy although I would would prefer larger ui
I know this store for being fair with prices
Date of experience: January 5, 2025
It is easy to browse products. However, more filters for narrowing down searches would be nice. Shipping was fast and everything arrived by when they said it would.
Date of experience: October 24, 2024
Glad I stopped into CycleGear and tried on the moto suit. Never would have thought that I was a 2x.
I chose CycleGear because of Travis at the Saint Andrews Rd store. He's very knowledgeable and a great guy.
I was in need of a new riding suit.
Date of experience: December 18, 2024
Not much to say other than, easy to shop, delivered as promised, and product was what I wanted.
Date of experience: December 13, 2024
The signals I purchased are of average quality, but the associates that assisted me in the Castleton store were very friendly, knowledgeable and helpful.
See above.
To replace broken signal that I had previously purchased at CH.
Date of experience: October 27, 2024
Best place to get any kind of motorcycle gear and or tires mounted and balanced on your motorcycle. Great people to deal with and do business. Will continue to purchase any and all products needed from cycle gear.
Called and asked about how long it would take to mount and balance a tire. Was notified that the wheel would not be ready until the following day. Other places I called it was days out before I would get the wheel back. Was notified when the wheel was ready the following day.
Convenient being only 20min from the house and having everything I have needed to ride and ride safely.
Prices are lower than almost anyone around.
Date of experience: October 14, 2024
I like there products and availability.
Date of experience: July 11, 2024
Was happy to get my 3rd base with the JBL's included unlike my second base where I had to order them separately. Bonus was the kit was on sale.
Carry more selection than the motorcycle dealers
I already have the Freecom 4X one one helmet and a second base one another helmet. Just got a new helmet from Cycle Gear and needed another base for it.
Date of experience: December 7, 2024
The experience so far has been good. But i have not used the product yet to comment on it
Date of experience: December 10, 2024
Had what I needed for a bit cheaper than a lot of other places, and shipped quickly! No complaints.
Date of experience: December 10, 2024
Ultra fast shipping. Friendly attentive staff. Excellent product. Only complaint is the demo helmet was missing the roost guard which was not stated but shown missing in the images and I missed that detail.
Great prices and location.
Great price and reviews.
Date of experience: October 8, 2024
Good prices and a lot of things to buy also you get rpm rewards for every buy
Best prices
Date of experience: December 15, 2024
Great considering it was last minute Christmas gift!
Love cycle gear gift cards
Date of experience: January 4, 2025
Simple came in quickly and looked good. The order was up to standard and fit well.
Date of experience: December 19, 2024
Date of experience: October 23, 2024
I love how fast you guys got my delivery to me. And really like the items I bought.
Familiar with the company
I've been eyeing the boots since the first Gen icon Elsinore and the helmet I just became a fan of bell since I had the last devil may care helmet they had.
Date of experience: December 11, 2024
Helmet was delivered quickly, but although the size matched it was too tight and didn't feel comfortable
Date of experience: November 15, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!