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CycleGear has a rating of 4.7 stars from 5,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,357 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Gus and all the guys are the best had me try on a very similar jaket to make sure i ordered the right size and got me excactly what i needed
Date of experience: March 19, 2024
Store had the gloves I wanted, but not in my size. Employee that was assisting me checked stock in other nearby stores. None there either, so they helped by ordering the gloves I wanted in my size, and had them shipped to my door. Item that arrived in the one I ordered, and in the size I needed.
Much better selection of products than other closer stores in my area. Staff seemed sufficiently knowledgeable in the products I was interested in. Also reminded me of related items I forgot I wanted/needed, such as the back pad insert for my jacket.
I liked the construction quality, weight, and comfort.
Date of experience: October 10, 2023
Great product and the man at the store helped me a lot and was very kind and I don't know what else to say, I have to fill the fifty word count but I don't have much to say. I really appreciate how customer service oriented the man at the store was with me. He made an order online for me from the store.
They’re the only store near my house
I need them
Date of experience: October 18, 2023
It's a great site with an excellent choice of products and fast service Thanks
Quality Gear and support for the Troops. Let's Ride
Date of experience: April 6, 2024
It was easy, I hope the product is what it's cracked up to be.
Date of experience: April 5, 2024
Called local CG and young lady offered to ordered my Shoei helmet liner and visor instead of me using online route. Worked great for me, she looked-up helmet liner thickness, which I had no idea of (9mm or 13mm.what?).
They had the product(s) I was looking for, no one else did
I needed them
Date of experience: December 5, 2023
The shop was able to install my new rear tire on the spot, saved me a bunch of time and money.
THanks
Price, availability
Specific sizing, brand and model
Date of experience: February 21, 2024
I get way too much email from Cycle Gear. And embedding a tracking image in every image on the email means I can't even read the email if I disable tracking, so what's even the point of receiving them?
There's one in town.
There's really nothing else like it. And I needed it.
Date of experience: October 7, 2023
The staff at the Broad St location took the time to fit me in a jacket and my kiddo in pants. The pants had to be shipped (size not in stock at the store) and they arrived two days later. I will be headed back to this location for more equipment!
Date of experience: August 31, 2023
There was a sale and the inventory was less so I had to order a chest protector. It was on sale and you shipped it to me. I am very happy--thank you.
Because you have the best inventory.
Because I am an off road motocross rider.
Date of experience: March 11, 2024
I have never had a bad experience with Cycle Gear! They are a top rate super store, even when I return an item, no hassle with returns.
I have been buying items from Cycle Gear for 18 years now, they are my favorite store.
Date of experience: March 29, 2023
Thank you for services, they answer my request on changing the color of my purchase
Because they have a lot of options
I like quality and the variety of the products
Date of experience: March 31, 2024
Only place I was able to find what I needed. I did have to order it but the product was affordable and was taken care of quickly. The order was delivered when it was supposed to. I'll definitely be going there again.
Only place that had the part I needed.
My motorcycle battery was dead and I needed a new one.
Date of experience: October 10, 2023
As far as the tire I was very happy with product but the tire machine was down and the sales person said they could mount the tire when the tire machine was fixed which might take two or three days to fix but they could not balance the tire because they did not have the part for the tire machine, which I don't understand because they mounted and balance my harley rear tire a couple of weeks ago
Because I ordered a rear tire and had it mounted
Used Metzeler before
Date of experience: October 6, 2023
Great easy get handled, needed something different from what I purchased ordered a Shoie instead and it is exactly what I need, the best quality for a helmet
Brick and mortar location
Long-term product familiarity and Quality
Date of experience: February 13, 2024
It seems like Comoto brands version of two day shipping means that they'll maybe ship it within two business days, by the slowest means possible.
And the gasket I ordered arrived creased, despite being tremendously overpacked. So I can only assume it went into the box already creased.
"free 2 day shipping" for members
Quality product
Date of experience: October 30, 2023
I bought a helmet. Walked out the store missed my last step fell foward landed on my hands and the helmet rolled.
Date of experience: March 14, 2024
My windshield arrive on time. The only problem was the apace adaptors for my 7/8 handle bars were missing. I contacted the company and their only response was to return the complete windshield. I didn't want to re-box everything and return it and wait another couple of weeks to get my windshield
Date of experience: August 8, 2023
The new Redwood City Store where Joel/Mike and their crew are like friends when I go into a local bar or restaurant….I am greeted from the second my foot touches the showroom and from afar I feel like Norm from Cheers…It's not like welcome in but,'hey buddy how are things?' It's not salesman to customer instead it's a social friend experience….Attention to details are one thing but like a real friend follow up I get a callback because Joel knowing the importance telling me he looked further into my needs saying the rear brake pads are the same as the fronts and says he can get them from the warehouse in 3 days…..
I choose Cyclegear bcz with the new store I have the best odds that I will find what I need and want….I can see touch and feel the product in hand and know that if necessary I have options in case it doesn’t work out for my needs….From the right kind of Swag, to inventory of much needed parts(I have 5 motorcycles and each under a different manufacturer); to having safety equipment head to toe and accessories that make riding a motorcycle easier most importantly unobstructed….
I choose from research, YouTube influencers, capability, technological advancements and my experiences….
Date of experience: October 12, 2023
Discount code not easy to use, to many letters and numbers not able to copy and paste
Date of experience: April 5, 2024
Ordered a slip on exhaust to be delivered to store it was quick and easy to pick up and fast free shipping
Best place to get cycle gear
Gained my attention and had a sale when ordered
Date of experience: March 9, 2024
I ordered some armor for a spidi jacket as well as an armored hoodie that all arrived promptly and were up to expectations.
Convenience along with having a local store nearby
Price and availability.
Date of experience: March 10, 2024
Always reliable, always efficient, o time information!
Variety of product/prices.
Silly question- because I wanted it!
Date of experience: April 5, 2024
Helmet fits great except the cheek pads are too tight against your face
I liked the visor
Date of experience: April 4, 2024
My check pads were on back order, they finally came in
Best selection
To for my helmet
Date of experience: April 4, 2024
I went into a store to find the right size, they didnt have one in the store, but they had me size a jacket that was the same style. I order the size I wanted and it fits great.
It easy to return to the store if I didnt like it or the wrong size.
I wanted a heavy coat for the fall and winter.
Date of experience: October 10, 2023
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
