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CycleGear has a rating of 4.7 stars from 5,760 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,333 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
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Date of experience: June 19, 2024
Everything was delivered on the day I was told it would be and matches the product description.
Google reviews
Date of experience: April 2, 2024
Helmet is too deep, and pull down visor only has two positions, ether all the way down or all the way up.
I have been buying there for over 10 years.
I have owned several of these helmets in the past, this is the first time I have experienced problems. I have had to add make shift padding to the inside of the helmet so the bottom edge of the shell is not pushing down on my ears, and so I can wear sunglasses. The pull down shield I like to wear half of the way down to sit on the top of my sunglasses to help block early sunrise and or late sunsets. This shield will not stay where I want it, it is all up, or all down. Not happy with your improvements.
Date of experience: March 8, 2024
Every thing was taken care like they promised. I will do business with them again.
Date of experience: April 4, 2024
Awesome guys to work with on selecting helmets and other gear.
Been going to cycle gear for awhile.
Great reviews
Date of experience: April 3, 2024
Most of the products I order are great, easy and designed for cyclists.
Because I can easily return any product which is not right.
Fortnine talked about it
Date of experience: April 3, 2024
Highly knowledgeable. Very polite people priced well
Quality products
Date of experience: April 4, 2024
GReat service by the sales rep who may have been new. Good conversation and helpful.
All good. The product shiped to the wrong location and had to be re-packaged and sent to the correct address. The repackaging was very poor but luckily the product received was fine.
Right time right place
It was something I had not seen in other Cyclegear stores and I liked the colors and style.
Date of experience: April 4, 2024
Excellent ordering process. Great customer service.
I always use cycle gear for my motorcycle parts and accessories.
Date of experience: April 3, 2024
Cycle gear has great products, excellent values, and outstanding customer service!
Date of experience: August 28, 2023
My daughter found her perfect helmet and she got what she wanted
Friends and I shop at CycleGear
She needed a helmet for when rides on the motorcycle
Date of experience: April 3, 2024
Cycle Gear has a wide variety of products on hand and more available on line as well.
Been shopping at this store for many years.
Needed new gear after an accident that I was involved in.
Date of experience: March 25, 2024
Went in the store and they helped me all the way through from trying on to buying
Easy and nice service
I loved the design and the fit
Date of experience: March 24, 2024
The delivery was great, my local cycle gear was very helpful as well.
Date of experience: April 1, 2024
Great products, good prices, fast shipping and excellent service. Never had a problem with CycleGear!
As always: great products, good prices, fast shipping and excellent service. Never had a problem with CycleGear!
Same as above
Date of experience: March 9, 2024
Got everything I needed, hopefully I never truly test it out
Big selection
Looked cool and protective
Date of experience: April 3, 2024
Really like the helmet bot found a lower price online. I followed Cycle Gear's price match policy and they matched the price.
Service and selection
Looks nice!
Date of experience: March 7, 2024
Order came quick, email were helpful, in store service is always great always feel welcomed and personal is always happy to help.
Great
For hassle free return if gear did not fit
Colors, was looking for a winter jacket that is some what visible over all the black items around.
Date of experience: March 7, 2024
Arrived super fast and the quality is so amazing they fit just right and are so cozy and cushiony
Date of experience: April 2, 2024
Easy to access and a good range of products to choose.
Date of experience: April 2, 2024
Very happy with my experience with CycleGear. Customer service at the local store where I picked up my online order were great. Thank you
Price and location
Date of experience: February 25, 2024
I'm a newbie on the bike, and every experience I've had with Cycle Gear has been top notch. Always willing to take the time to help explain products and to help the customer get the best deal for his/her needs.
Date of experience: August 28, 2023
The pictures of the product do not show the product. I purchased a tail case rack. I thought I was purchasing the tail case. The photos show only the case, not 1 photo showed the rack. It was misleading. I returned with no issue.
Date of experience: August 28, 2023
Excellent customer experience. The helmets were delivered when they were supposed to be at the right time.
Date of experience: March 7, 2024
Recomendation from friend
Date of experience: January 8, 2024
If Cycle Gear doesn't have in store, order it and have I sent to your address. Super easy and super fast, in my experiences.
To have a helmet
Date of experience: March 7, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thanks for reaching out to us, MH. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance.