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CycleGear has a rating of 4.8 stars from 5,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,326 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Happy with cycle gear, right price and nearby for free shipping to the store.
Lower price
Date of experience: March 30, 2024
Ordered online and the product came as described. It took about 9 days to receive my order.
Had the product I wanted to try.
I heard good things about the airfilter I wanted to try.
Date of experience: March 29, 2024
Pant I ordered came in fast and cyclegear had the best price around on them.
Quality, reputation, past experience
Date of experience: March 29, 2024
Ship to store worked great. Saved a few bucks and browsed the shop too.
Date of experience: March 29, 2024
First time customer. Nearest store is a 2 hour drive away. Will definitely be back.
Needed a store that understood bikers
Fit and suggested by your employees
Date of experience: March 29, 2024
I love shopping on cycle gears website for Christmas gifts. Their black Friday deals really good. Shipping is pretty quick. I live in semi-rural Oregon and it only took about 4 to 5 days.
Date of experience: November 26, 2023
Customer service is above and beyond! Quick shipping and great rates.
Almost always have the parts in stock, and great pricing.
Saddleman makes great products and their partnership with CycleGear makes it even better!
Date of experience: March 29, 2024
Stopped by the store and the visor I needed wasn't in stock, but they ordered it for me and shipped it to my address.
Ordered at the store by the store employee for me.
Repeat customer
Helmet maintenance
Date of experience: March 4, 2024
The employee made the process super easy and quick. I got my helmet within 4 days!
Date of experience: March 21, 2024
Correct item, accurately described on the link. Came fast without any issues. Would do it again oif need be
Date of experience: March 7, 2024
Everything's great great stuff be back again. Sweet
Date of experience: March 28, 2024
Great delivery very good delivery. Delivery delivered my goods on time.
Date of experience: March 28, 2024
I enjoy catching a sale for something I really need. Such as half off of the tire mounting service.
Good replacement quality for the original.
Date of experience: March 15, 2024
Fast and easy, always have great communication gives me shipping info and tracking numbers.
Date of experience: March 25, 2024
Date of experience: February 6, 2024
Great helpful staff and awesome prices on a wide selection of gear
Date of experience: March 28, 2024
All items packed carefully and delivered 3 days before expected!. Thank you
People, inventory, shipping time.
Date of experience: March 28, 2024
Easy. Didn't take promo number for first time 10% off purchase
Date of experience: March 29, 2024
Tried on in store, fit well, ordered the exact color I wanted online.
In store customer service with helmet fitting, selection, and ease of returns.
Tried a few other helmets, but was not satisfied with those.
Date of experience: March 28, 2024
Date of experience: January 12, 2024
Product is great. I just feel it took a long time from order to shipped.
Look and cost.
Date of experience: March 28, 2024
Bought a size up and fits great! Really comfortable!
Needed gear for first time rider
Date of experience: March 29, 2024
Has tighter cheek pads than the 2 but it vibrates quite a bit at higher speeds.
It’s one of a few places to shop. Has what I need.
It’s cute
Date of experience: March 28, 2024
The old BMW needed new rear brake pads. Easy order, good price, and quick shipping.
Good price, trusted to be the correct part fit.
Proven name for quality parts.
Date of experience: March 29, 2024
Before purchase (Monday afternoon), Cycle gear ADVERTISED 24 hour shipping… comes Friday, and both Cyclegear and Ontrac has no info where my items are, and keep sending me in circles, Incompetent representatives and long phone wait… then back to circles with Cyclegear blaming Ontrac, and Ontrac blaming Cyclegear. Cycle gear stated they always been having these problems with the Carrier, yet still send customers order through them. Definitely will not order through Cycle gear ever again after this purchase. Zero star if i can give…
Products used:
N/a
Date of experience: December 3, 2021
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
