• Bookmark

    CycleGear

CycleGear

Write a Review

Overview

CycleGear has a rating of 4.8 stars from 5,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    648
  • Value
    14
  • Shipping
    2110
  • Quality
    5569

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,905
Neutral
173
Negative
155
View ratings trends

Instant Feedback

18,326 reviews

1
See all photos
How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,754)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (906) shopping experience (74) customer service (497) right size (31) couple days (23)
Thumbnail of user iand425
New York
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

It was super easy to order the parts I needed and I received them super fast.

Reason I chose this business:

Good price.

Reason I chose this product:

I needed new tires for my FZ09

Quality

Date of experience: March 27, 2024

Thumbnail of user randyw902
Michigan
3 reviews
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

I have saved a lot of money on parts and looking forward to going to try on helmets at the store.

Reason I chose this business:

No taxes on my tires got me shopping here

Quality

Date of experience: March 24, 2024

Thumbnail of user joanap33
Portugal
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Thankyou! I love it, and perfect! The size it's ok! Now, I have a boots for the best rides!

Quality

Date of experience: March 26, 2024

Thumbnail of user teeroyw
North Carolina
1 review
0 helpful votes
  • Send Message
November 23rd, 2023
Verified purchase

I was helped with price matching and got the best deal possible and then picked up mounted and balanced tires in just two days from order to pickup. I will shop there again!

I emailed for a price match and wanted to give the Chico store credit for the order, so the customer service told me that I needed to get the price matching approved by Chico store, so I went to store and took care of this business.
Thank you for your help!

Reason I chose this business:

Usually the best prices, but also price match option keeps me shopping at cycle gear in Chico, California

Reason I chose this product:

Took advice from Cycle Gear staff who have experience with the tires I bought. I am looking for the tire with good performance and the best mileage.

Service
Quality

Date of experience: November 23, 2023

Thumbnail of user dovidc
Arizona
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Goggles were shipped safely. Item was in perfect condition

Quality

Date of experience: March 28, 2024

Thumbnail of user alfonsov30
Alf
Washington
1 review
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase
• Updated review

My experience was very good, I found the item, size and color of my preference

Reason I chose this business:

Because I always find what I'm looking for

Quality

Date of experience: March 22, 2024

Received packet
February 26th, 2024
Verified purchase
• Previous review

The package was delivered on time and in good condition.

Reason I chose this business:

Because I always find what I'm looking for

Reason I chose this product:

I chose it for quality and price

Quality

Date of experience: February 26, 2024

Thumbnail of user matthewo606
Washington
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

The staff was very helpful and knowledgeable. They found me extra discounts too.

Reason I chose this business:

Friendly and knowledgeable staff

Reason I chose this product:

Wife needed a new safe helmet.

Quality

Date of experience: March 28, 2024

Thumbnail of user erics3615
New York
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

A lot of different brands to choose from. Staff very helpful.

Quality

Date of experience: March 28, 2024

Thumbnail of user zacha195
Washington
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Employees were super friendly and went out of their way to help me get what i was looking for

Reason I chose this business:

Its the closest gear store to me and the people treat me well

Reason I chose this product:

My old helmet was too big, i needed a smaller size

Quality

Date of experience: March 27, 2024

Thumbnail of user danieli690
Colorado
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Cycle Gear provides excellent customer experience as always

Quality

Date of experience: March 28, 2024

Thumbnail of user robertw6222
California
1 review
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase

Easy and picked it up in store. Was available in a quick manner.

Reason I chose this business:

Great personal working in store I go to.

Reason I chose this product:

Replace bag that was on my Harley Davidson and it looked like a good quality product.

Quality

Date of experience: March 25, 2024

Thumbnail of user andrewl2141
Oklahoma
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Ordered a quad lock case for a mount I had. Charging only works sometimes though. But it holds my phone very well and it protects it off the bike too

Reason I chose this business:

Local and always helpful

Reason I chose this product:

Friend talked me into it

Quality

Date of experience: February 13, 2024

Thumbnail of user jeffo818
Wisconsin
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

I got what I needed, and the items were as described.

Reason I chose this product:

The price and the good reviews

Quality

Date of experience: March 26, 2024

Thumbnail of user leonf103
Ohio
1 review
0 helpful votes
  • Send Message
February 14th, 2024
Verified purchase

Sales representative very helpful. Tried on 7 or 8 helmets for fit and style. Overall very satisfied.

Reason I chose this business:

Selection choices.

Reason I chose this product:

Fit, Function and appearance.

Quality

Date of experience: February 14, 2024

Thumbnail of user vikramt12
Delaware
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Great product, fast delivery! Visit to shop allowed to wear and test a sample beforehand, very helpful!😊

Quality

Date of experience: February 13, 2024

Thumbnail of user suceld
California
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase

I ordered the Fly Racing Street Illuminator Backpack. It arrived on the exact day and within the time frame as per the tracking number feature.

Reason I chose this business:

Good prices and selection.

Reason I chose this product:

I was looking for a decent backpack for my son for his birthday and needed it to be waterproof since he rides to school and work, rain or shine.

When we examined the Fly Racing Street Illuminator Backpack after it arrived, I saw I made a good choice. It holds his laptop securely and still has ample room for his other stuff. It has several compartments and pockets, yet has a compact, clean and uncluttered appearance when all buttoned up. Highly functional, he uses it for school, work, and the gym.

Quality

Date of experience: February 28, 2024

Thumbnail of user cattailc
Georgia
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Super exciting, better than a cargo ship hitting a bridge.

Super nice and helpful. Way better than a cargo ship hitting a bridge

Reason I chose this business:

They know how to drive

Reason I chose this product:

So that I can continue to drive

Service
Quality

Date of experience: March 26, 2024

Thumbnail of user tammys1468
Arizona
2 reviews
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

The team was working together and answered all questions and dialed us in on what we were looking for. New helmet purchased and they confirmed fitting and safety. Will definitely be back!

Reason I chose this business:

Online pricing

Reason I chose this product:

Price, fit and safety! Staff was awesome

Quality

Date of experience: December 19, 2023

Thumbnail of user richardm5569
Illinois
2 reviews
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

The order was fulfilled quickly and the price was lower than most places.

Get my RiderCoach discount

Reason I chose this business:

RiderCoach discount and available products

Reason I chose this product:

She wanted it

Service
Quality

Date of experience: March 27, 2024

Thumbnail of user christinam1992
Texas
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Great advice with staff, great prices always friendly.

Reason I chose this product:

Needed a new lid

Quality

Date of experience: March 26, 2024

Thumbnail of user kingh51
Ohio
1 review
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase

There are tons of options to choose from at some of the best prices around.

Reason I chose this business:

Largely respected motorcycle gear is sold here with a trusted source.

Reason I chose this product:

Needed a new helmet and bike cover.

Quality

Date of experience: March 22, 2024

Thumbnail of user tashaw118
Arizona
3 reviews
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Work great, Cycle Gear is very convenient to me as its only a few miles from my house.

Reason I chose this business:

Convenient for me.

Quality

Date of experience: March 27, 2024

Thumbnail of user samuele348
Arizona
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Kind and knowledgeable staff.Received my order on time.

Reason I chose this business:

Warranty on my purchase.Had bought from your company before.

Reason I chose this product:

Used this brand before and felt it fit my driving needs

Quality

Date of experience: March 26, 2024

Thumbnail of user richardm5568
Nebraska
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Easy-to-use interface that made making my choice easy and hassle free.

Quality

Date of experience: March 26, 2024

Thumbnail of user jordanw584
Ohio
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Quick delivery, great sale price, easy to use website

Quality

Date of experience: March 26, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

How do I know I can trust these reviews about CycleGear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CycleGear?