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CycleGear has a rating of 4.8 stars from 5,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,286 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Had the stuff I ordered online for my wife delivered to the store. Store staff was very friendly. Looking forward to many years of buying from this shop.
Was looking for a chance to check out the new store
It looks like what my wife wanted for Christmas
Date of experience: December 14, 2023
Always a great experience ordering from Cycle Gear!
Past history.
Date of experience: March 26, 2024
Price match request was easy, quick, and friendly! They matched my Amazon find on oil!
They matched my Amazon find on oil!
Date of experience: March 26, 2024
Good selection, fast delivery. Will order again from them.
Date of experience: March 26, 2024
Happy with my purchase, though I wish they can accept cash in the store.
Location convenience.
Good reviews.
Date of experience: March 25, 2024
Does what it was designed to do. Many motorcycles require this hex tool
They have it
Date of experience: March 25, 2024
Catalog stated the part would fit, but it didn't..
Date of experience: March 25, 2024
CS staff was very friendly and got my product rather quickly.
Yes for convenience with vicinity to where I work.
One chain wax I use for my motorcycle.
Date of experience: March 26, 2024
Got it on clearance. Quality looks great. Can't wait to ride with it.
Date of experience: March 24, 2024
There was no hassle whatsoever. No complaints. I received my order just as I expected.though the box was far larger than the item!
Because I like it?
Date of experience: February 24, 2024
Luis at the Orlando location was super helpful! He walked me through what I need as a new rider and made me comfortable. Very excited to start riding!
Location and products.
Reviews, comfort, and safety.
Date of experience: October 7, 2023
Good job, I got just what I wanted, thank you. See you at the next Tuesday get together
Price and what I was looking for
Date of experience: March 23, 2024
Date of experience: February 11, 2024
I bought my husband a Bell brand cycle helmet for his 4 wheeling adventures. Excellent product at a great price. Packaged well and fast shipping. I usually shop Cycle Gear for my husband.
Quality, price, wide variety of products and brands.
My husband needed a new riding helmet and I knew Cycle Gear would have the right one for the right price
Date of experience: January 2, 2024
It was excellent the store manager helped and was very professional and patient. Great personality.
Date of experience: March 24, 2024
Great service and fast delivery to anywhere you want it to come to they even ship it to your home.
Date of experience: March 25, 2024
The tires arrived 2 days apart from eachother despite the shipping info at time of checkout saying they would arrive together. Tires were still received in a timely fashion, hence the 5 star rating.
No particular reason. Everywhere I checked had the same price and delivery estimates.
I needed new tires and these had decent reviews as far as longevity and traction go.
Date of experience: October 13, 2023
While I received the wrong item initially everyone worked hard to correct the problem.
Received the wrong item on the first delivery from WPS.
Date of experience: March 21, 2024
Everything was as advertised. Good product as well.
There’s a local store that I purchase from, even though I ordered this online.
Online reviews.
Date of experience: March 25, 2024
Found what I was looking for at a very good price at the right time.
Had what I was looking for
Date of experience: March 19, 2024
Products were delivered to store for install, staff was efficient, knowledgeable and friendly.
Price of installation and convenience of location
Based on employee recommendation, better tire for my riding style
Date of experience: March 25, 2024
The guys that work there were helpful in helping me pick out a birthday present for my boyfriend.
Boyfriend wanted me to go there.
Recommendation
Date of experience: March 25, 2024
Found what I needed easily and received on time. Always enjoy hassle free online shopping
It had the product I neede
Needed to replace shield on my helmet and manufacturer doesn’t sell direct to customers but CycleGear saved the day
Date of experience: March 24, 2024
Ordered a set of tires and they were delivered to my house in 4 days.
Well trusted vendor and discount on tire mounting/balancing.
Date of experience: March 25, 2024
Everything worked out well. Thanks
Ok. Here are your 16 plus characters.
Cuz they are available.
Good product.
Date of experience: March 25, 2024
Cycle gear in Pacheco, Ca is the best! They are super helpful! Thank you!
Convenience
I was looking for a fuel canister and they had one I was looking for!
Date of experience: March 24, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
