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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 5,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    647
  • Value
    14
  • Shipping
    2099
  • Quality
    5559

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,898
Neutral
173
Negative
155
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Instant Feedback

18,286 reviews

1
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How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,744)

Rating

Timeframe

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Reviews that mention popular keywords

cycle gear (904) shopping experience (75) customer service (496) right size (31) couple days (23)
Thumbnail of user michaelo2486
Connecticut
2 reviews
0 helpful votes
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April 3rd, 2024
Verified purchase

Its Cycle Gear ;) as usual good service and pricing...

Reason I chose this business:

Best prices and the correct tires sizes I needed

Quality

Date of experience: March 24, 2024

Thumbnail of user sga6
Texas
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Good ok good ok good ok good ok good ok good ok good

Reason I chose this product:

Like the color

Quality

Date of experience: March 24, 2024

Thumbnail of user donaldd1072
Wisconsin
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Saw the Shoei helmet I have had my eye on was on sale so I went to my favorite outfitter and placed my order. When it came a couple of days later, I went in and had my communicator installed and as always am Very Happy I went to Killeen CycleGear. They have treated me and my Brothers & Sisters in The Priesthood Motorcycle Ministry very well. Thank You.

Reason I chose this business:

Killeen CycleGear have always treated me along with the rest of my Brothers and Sisters in The Priesthood Motorcycle Ministry very well.

Reason I chose this product:

Highly recommended and rated.

Quality

Date of experience: December 7, 2023

Thumbnail of user shannonp684
Michigan
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Just what I was looking for. Looks good on my bike. Thanks for the fast shipping!

Reason I chose this business:

I could not find this item anywhere else.

Reason I chose this product:

Upgrade my bike

Quality

Date of experience: March 17, 2024

Thumbnail of user henryw664
Utah
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

VVVVVVVVVVVV VVVVVVVVVVVVV VVVVVVVVVVVVVVV VVVVVVVVVVV VVVVVVVVVVVV VVVVVVVVVVVVVVVVV VVVVVVVVVVVVVVVV VVVVVVVVVVVV

Quality

Date of experience: June 11, 2024

Thumbnail of user jonathang1170
Missouri
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Whenever I need a part or piece for my bike or any gear at all, I know I can always turn to Cycle Gear to find what I need.

Quality

Date of experience: March 24, 2024

Thumbnail of user drewg89
Arkansas
2 reviews
0 helpful votes
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August 28th, 2023
Verified purchase

Easy dotcom purchase and ship to store in just a few days. Great windshield for summer riding. Protects you from the big bugs but provides more air flow to keep you cool.

Date of experience: August 28, 2023

Thumbnail of user cyclen
California
2 reviews
0 helpful votes
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March 29th, 2023
Verified purchase

You was very good at delivering what customers wanted quick, lots of updates. Now I will just have stuff delivered to your store and I will get it or go somewhere else. Done!

Date of experience: March 29, 2023

Thumbnail of user masonb199
Texas
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

The staff was super helpful and the shipping was extremely fast, it only took about 48 hours and I was back on my bike again

Reason I chose this business:

They have the best staff and customer service

Reason I chose this product:

I needed a new rear tire for cheap

Quality

Date of experience: February 21, 2024

Thumbnail of user joshb1098
Washington
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Great service. Great product. Staff was very accommodating.

Quality

Date of experience: March 23, 2024

Thumbnail of user jaygrant11383
California
1 review
0 helpful votes
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May 11th, 2023

Came in to fit some gear and realized that most items are online. Their website didn't reflect this so I wasted a trip. Another plug for Amazon, a real online shopping

Date of experience: May 11, 2023

Thumbnail of user rayw628
Ray
Mississippi
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Great experience. Fast shipping actually got tire before notice it had shipped

Reason I chose this business:

Needed a tire

Quality

Date of experience: March 23, 2024

Thumbnail of user davidn2884
Alabama
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

No issues, exactly what I wanted. Very nice! Fairly quick shipping also

Reason I chose this business:

Just because

Reason I chose this product:

That’s what I wanted

Quality

Date of experience: March 23, 2024

Thumbnail of user avgrady
Virginia
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Excellent online customer experience! Item arrived on time.

Reason I chose this business:

Most variety of bike accessories!

Quality

Date of experience: March 23, 2024

Thumbnail of user marlisg
Ron
Washington
3 reviews
0 helpful votes
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April 2nd, 2024
Verified purchase

Easy to find the oil filter I needed and check out.

Quality

Date of experience: March 23, 2024

Thumbnail of user randyp682
Pennsylvania
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

My experience was great sale representative helped me pick out the correct helmet and few other odds and ends I needed for the new to me bike.

Reason I chose this business:

Great price and cycle stands behind the products.

Reason I chose this product:

Best product for the price.

Quality

Date of experience: February 13, 2024

Thumbnail of user koryk44
Mexico
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Easy to use website and easier to find a quality product!

Quality

Date of experience: March 22, 2024

Thumbnail of user lisap3366
New Jersey
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Thanks for easy checkout, great price and fast delivery of my Cardo Pack Edge. I look forward to using it.

Reason I chose this business:

Had items I needed at a great price.

Quality

Date of experience: February 29, 2024

Thumbnail of user beths1262
Oregon
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

I had seen a pair of boots that I wanted and it wasn't in stock but easy to order and get delivered right to my door

Quality

Date of experience: February 23, 2024

Thumbnail of user robertd4938
Delaware
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

I always like working with the team at cycle gear. Very nice people, very knowledgeable and never make me feel less than because I just started riding.

Date of experience: August 31, 2023

Thumbnail of user josephc4182
Washington
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Very happy with tires recieved. Quick shipping. Great online size matcher. Just need to get them mounted now!

Reason I chose this business:

They are in my town and I can get them mounted there.

Reason I chose this product:

Supposed to be 1 of 2 highly rated scooter tires.

Quality

Date of experience: March 7, 2024

Thumbnail of user joshuap840
Virginia
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Fast delivery to store. Am able to return the item to any cycle gear. Easy pick up and no hassle

Quality

Date of experience: March 19, 2024

Thumbnail of user gavinn34
Arizona
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Blair is a high energy associate, he's great to talk with and great help!

Quality

Date of experience: March 20, 2024

Thumbnail of user josephf1965
New York
2 reviews
0 helpful votes
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April 2nd, 2024
Verified purchase

Upon ordering my steel brake line it was delivered within the same week

Reason I chose this business:

Another company failed to deliver services

Reason I chose this product:

I wanted to upgrade my brakes

Quality

Date of experience: March 23, 2024

Thumbnail of user jeffreya867
Maryland
2 reviews
0 helpful votes
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April 2nd, 2024
Verified purchase

Lot's of selection. Staff very helpful. OZ was the best!

Reason I chose this business:

Proximity to me and the fact I could try everything on.

Reason I chose this product:

Quality. Need. Price.

Quality

Date of experience: March 23, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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