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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    666
  • Value
    14
  • Shipping
    2371
  • Quality
    5815

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,115
Neutral
172
Negative
159
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18,936 reviews

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How would you rate CycleGear?

Reviews (6,006)

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Reviews that mention popular keywords

cycle gear (954) shopping experience (81) customer service (520) right size (33) couple days (23)
Thumbnail of user willd868
Arizona
1 review
0 helpful votes
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January 1st, 2025
Verified purchase

Ordered a few items for Christmas... items shipped quick, easy and accurate pickup at store.

Shipping
Quality

Date of experience: December 22, 2024

Thumbnail of user deanj362
North Carolina
1 review
0 helpful votes
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January 1st, 2025
Verified purchase

My experience with cycle gear was great outstanding experience ordering on line.

Reason I chose this business:

After it is all said and done. You had the best price

Shipping
Quality

Date of experience: January 2, 2025

Thumbnail of user kevinw4068
Illinois
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Staff provided great service and did a great job installing tires on my dirt bike wheels.

Reason I chose this business:

Always have

Shipping
Quality

Date of experience: December 17, 2024

Thumbnail of user thomasn2105
Tom
California
2 reviews
0 helpful votes
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December 29th, 2024
Verified purchase

Worked beautifully ship to store and online navigation and availability plus quick shipment.

Reason I chose this business:

Local to me

Shipping
Quality

Date of experience: December 30, 2024

Thumbnail of user chrish6093
Georgia
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

The product I ordered was the exact fit. I am simply amazed by the timeliness in which it was shipped and arrived. I will be a lifelong customer!

Reason I chose this business:

I wanted to visit the local store and it was a great opportunity to go.

Reason I chose this product:

I had a frayed clutch cable that needed to be replaced.

Shipping
Quality

Date of experience: November 23, 2024

Thumbnail of user brandonn399
California
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

I purchased an HGC helmet online through Cycle Gear. It arrived quickly but it didn't fit. I called customer service and they told me I could exchange it on my local store to avoid shipping costs. I went to the cycle gear up from my house. They had a helmet not almost fit. They gave me advice on checking fit. After deciding that it didn't work they helped me exchange it and had a new one shipped out in 2 days.

Service
Shipping
Quality

Date of experience: October 12, 2024

Thumbnail of user michellej2681
Texas
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

Wanted to have a real gift card delivered, not an e-gift card

Shipping
Quality

Date of experience: January 1, 2025

Thumbnail of user jodyp297
Arizona
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Easy purchase! Good quality helmet,lightweight,the fitment is spot on,looks better than expected. Cycle Gear contacted me throughout the entire purchasing,shipment process. Couldnt be happier.

Reason I chose this business:

Bought from you before,good experiance.

Shipping
Quality

Date of experience: November 2, 2024

Thumbnail of user derwinv
Florida
2 reviews
0 helpful votes
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January 3rd, 2025
Verified purchase

Great customer service fast response great products definitely buying again

Reason I chose this business:

Great products

Date of experience: January 4, 2025

Thumbnail of user ha166
Florida
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

Very satisfied with the product and the shipping g process. Will most definitely order from cyclegear aagain.

Reason I chose this business:

Heard good things about them

Reason I chose this product:

Good product

Shipping
Quality

Date of experience: November 19, 2024

Thumbnail of user jimmyc779
Illinois
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

So quick! Will purchase again. I dont have 50 words to say so in just filling now

Shipping
Quality

Date of experience: December 12, 2024

Thumbnail of user juanr2331
New York
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Great customer service, and the store has pretty much everything you need for riding

Reason I chose this business:

I like their service and product

Reason I chose this product:

Price and product description

Shipping
Quality

Date of experience: January 4, 2025

Thumbnail of user vieth24
California
1 review
0 helpful votes
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November 20th, 2024
Verified purchase
• Updated review

Good. Free shipping is a plus. However, it took about 5 working days to start shipping out, little too slow for that.

Stated will start shipping out in 3 business days, but actual is 5 working days.

Service
Shipping
Quality

Date of experience: November 10, 2024

Good and fast
November 9th, 2024
Verified site experience
• Previous review

Good and fast. Free shipping is a plus

Date of experience: October 30, 2024

Thumbnail of user jesh15
Washington
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Delivery was super quick. Cane is singer than their expected Delivery date.

Shipping
Quality

Date of experience: December 30, 2024

Thumbnail of user toddd1001
Pennsylvania
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

Perfect as always! Thank You! Great fit and so fast delivery.

Shipping
Quality

Date of experience: January 3, 2025

Thumbnail of user tyeshab6
California
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

I received great communication from cycle gear regarding shipping details and delivery updates

Shipping
Quality

Date of experience: January 3, 2025

Thumbnail of user markt4225
California
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

No problems. I would highly recommend cycle gear to my friends

Shipping
Quality

Date of experience: January 3, 2025

Thumbnail of user cyrusn127
Arizona
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase
• Updated review

Cyclegear has always been simple to use I'm a frequent customer

Shipping
Quality

Date of experience: January 3, 2025

Easy and great sight to use
October 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Frequent user.

Date of experience: September 24, 2024

Thumbnail of user emanuell63
Washington
1 review
0 helpful votes
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January 1st, 2025
Verified purchase

Enjoy shopping here for everything I need motorcycle wise!

Reason I chose this business:

Place to go to

Shipping
Quality

Date of experience: January 2, 2025

Thumbnail of user matthewl2772
California
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Best customer service Justin thanks just.for your help..

Service
Shipping
Quality

Date of experience: January 2, 2025

Thumbnail of user charlesl3465
South Carolina
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I found the battery needed ordered it delivery was quick and good communication throughput.

Reason I chose this business:

Had a gift card from a recall on a helmet

Reason I chose this product:

Good reviews.

Shipping
Quality

Date of experience: January 2, 2025

Thumbnail of user cyclet1
Arizona
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Stop making me do this. Everything was fine. Thank you very much.

Shipping
Quality

Date of experience: January 2, 2025

Thumbnail of user andyh895
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

I was very satisfied with the help I received in the store to help process the order to be shipped to my home. Everything went smoothly!

Shipping

Date of experience: November 23, 2024

Thumbnail of user josephb5712
Washington
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Quick and easy to search and select the products we wanted..

Reason I chose this business:

Quality at a good proce

Shipping
Quality

Date of experience: December 30, 2024

Thumbnail of user joelf487
California
2 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

I just received the cat delete pipe for my 850GSA. I didn't install it yet, but I will soon. It looks like good quality. I heard good reviews about it too.

Reason I chose this business:

Cause why not

Reason I chose this product:

To make more braaaaaap

Shipping
Quality

Date of experience: November 4, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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