CycleGear has a rating of 4.8 stars from 5,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
Was told I'd get a call the day the fuel line I ordered came in. I didn't hear anything for a week so I tracked it- it had been delivered to the store 5 days ago. I call the store and when they found it they said " it's here, was just delivered." I asked why I never got a call since FedEx tracking showed it delivered 5 days earlier. I was told "FedEx does that a lot, they mark something delivered that hasn't been."
Always friendly and helpful. Excellent customer service!
Date of experience: March 20, 2024
Nice products good quality! I absolutely love the color and it was kind of snug at first but overall great fit!
Date of experience: February 18, 2024
Title says it all. Ordered this on one day and item was shipped to my door with no delays. She's officially purring like a kitten!
Date of experience: February 17, 2024
You guys apparently don't carry any thing for the HJC RPHC 70. So when I searched for this helmet on your site is shows other face shields for other helmets and I did not look closely and I bought a face shield, and other things for the wrong helmet. I was able to return the face shield and visor but unable to return pinlock due to I put it on the shield. So I am out $. I have been looking for a replacement face shield for my helmet but you guys don't have them.
Everything I need, and want.
Date of experience: October 2, 2023
Easy to find what I wanted in the color and style and check out was simple and quick.
Had the jacket I wanted in the right color
Date of experience: March 17, 2024
I go to the Allentown cycle gear. Everyone in that store is awesome. They are always helping out and they answer any question. Just a great crew working at Allentown site.
Date of experience: August 28, 2023
Bike stand I received had scratches and minor damages. Unit almost appeared to be used which was not in the product description
History of in store and online purchase
Necessity and good product reviews
Date of experience: February 16, 2024
I can travel and shop. Sweet My husband got a backpack with his new helmet purchase. I claimed it and loved it but he was not happy. So I ordered one for myself
Date of experience: October 2, 2023
The tire is exactly what I wanted, should be ready for pick-up soon.
Prior experience with the store on Dorchester Rd.
The salesman helped guide me in my decision, based on his own personal experience.
Date of experience: March 18, 2024
You guys are great. Always friendly and welcoming.
Date of experience: March 19, 2024
Very easy online order, purchase and pick up at store.
Reputation of product sales and service.
What I was shopping for and found it at Cycle Gear.
Date of experience: March 19, 2024
Ordered tires and they arrived in a day. That's pretty impressive.
Consistent service.
Michelin Pilot Road 6? Best touring tire out there.
Date of experience: March 19, 2024
Sales associate was helpful and understanding of my needs.
Great prices and lots of products from which to choose
Great reviews and a 40% sales price.
Date of experience: March 18, 2024
I got exactly what I order fast than I thought I would. I'll definitely be coming back for more gear and assecories.
Quality products at a reasonable price.
A friend told me to get my gear here.
Date of experience: February 21, 2024
The team members at cycle gear are professional and helpful in gear I wear for riding and for parts for my motorcycle they make it hassle free very satisfied and will continue to shop with cycle gear of Fresno on Blackstone and Ashlan!
Date of experience: August 29, 2023
Angel and the Team at Vancouver CycleGear have been amazing to work with while I get back into motorcycling. Great advice and assistance along the way.
Date of experience: August 30, 2023
Easy to order online and received the order in a few days.
Have ordered and purchased lots of things from Cycle Gear, and have been satisfied with everything,
Date of experience: March 17, 2024
Date of experience: March 17, 2024
Shipping was really quick and my gear is absolutely amazing
Date of experience: March 17, 2024
Always a great experience. That's why I keep coming back.
Date of experience: March 18, 2024
What can I say? Products and prices are terrific! Outstanding service!
Received email promo
Date of experience: March 17, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!