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CycleGear has a rating of 4.8 stars from 5,729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,259 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
Was told I'd get a call the day the fuel line I ordered came in. I didn't hear anything for a week so I tracked it- it had been delivered to the store 5 days ago. I call the store and when they found it they said " it's here, was just delivered." I asked why I never got a call since FedEx tracking showed it delivered 5 days earlier. I was told "FedEx does that a lot, they mark something delivered that hasn't been."
My item and received in a timely manner! Very pleased.
Close and they could get the item I needed.
Date of experience: March 15, 2024
Easy website to navigate and the order arrived very quickly
Had the product offering that I liked
Date of experience: March 15, 2024
I had a very good experience! Employees were knowledgeable and helpful! I ordered the wrong size and returned the gloves, and the replacement was at my front door in two days! Very satisfied!
Cheaper than Harley Davidson, and helpful employees!
Needed heated gloves for cold weather riding.
Date of experience: November 7, 2023
Tudo dentro do esperado. Nada a reclamar. Boa variedade de produtos. Parabéns!
Pesquisei e achei um loja perto do meu local de entrega.
Preço e qualidade!
Date of experience: June 3, 2024
Good price and fast shipping and good quality products, I am satisfied...
They hed what I was looking for at a better price than anyone else...
It was what I was looking for at a good price..
Date of experience: March 13, 2024
The employees are well trained, they are knowledgeable & efficient! They are customer oriented!
They stock what I need
My helmet needed replacing as well as updating the com device!
Date of experience: March 13, 2024
The staff was really supportive and really helpful and thoughtful.
Because CycleGear is one the best rates, its the number one when it comes to gear.
I needed to get a new visor
Date of experience: March 14, 2024
Love the store and Byke) nights. Great price and also free shipping to my home
Good price and free shipping
Date of experience: March 13, 2024
Attendant changed tires quickly and explained why tubes were needed.
Local store does tire changes. Brick and mortar stores still saves me time.
Convenience.
Date of experience: March 14, 2024
Local store does tire changes
Date of experience: March 2, 2024
Strong website for tire searching. So many tires out of stock.
Fair price. Free delivery to store. Fair price for tire mounting and balancing.
Date of experience: November 8, 2023
Great service delivery on time. Front desk very knowledgeable about all their products
It was a need it
Date of experience: March 14, 2024
Very good and helpful service got everything figured out
Date of experience: March 14, 2024
Super easy to find what I was looking for and get it ordered!
Local familiar company with good prices!
Date of experience: March 13, 2024
Always timely and professional help when it comes to service.
Date of experience: March 13, 2024
Walked into the store and was greeted by John at Cycle Gear Schaumburg. He helped me get the helmet I've been eyeing and made the whole process easy peasy as usual.
Closest location. Good selection and great customer service.
Time for an upgrade.
Date of experience: December 4, 2023
Helmet buying process worked well. I went into my local Cycle Gear and tried on helmets for the size. Didn't have the color I desired so I ordered through Cycle Gear on line, free shipping
Good selection, good value.
Date of experience: September 29, 2023
Website has useful information easy to navigate. Their products are just what I needed to make my ride safer and more enjoyable.
Always by my online gear from here
Date of experience: January 5, 2024
Fits like a charm and came in in less than a week.
I've always purchased from them in the past and find them to be most reliable.
The features of the helmet and the price of the helmet is just such a great deal.
Date of experience: March 12, 2024
Very easy to use the app. Good variety of things to shop for.
One stop shop
Bc I needed them
Date of experience: March 10, 2024
Happy with Cycle World. Trouble free experience and they had what I needed. Brian
GoreTex riding pants were what I needed.
Date of experience: March 12, 2024
Great experience as ever and accepted my return without question.
Outstanding in the order department and in accepting my return without hassle.
Best riding gear in the area for my needs
Appearance, reputation and recommendation of a friend
Date of experience: March 12, 2024
Good functional product and it came in less than a week
Date of experience: March 13, 2024
Seems to be working well the only thing I wish it was available in a little bit bigger jug
It was on of the websites that pulled up when I was looking for coolant
Because I wanted to change the coolant on my bike
Date of experience: March 12, 2024
Very easy to order and better than Amazon for jackets when shipping to the store.
Wanted to make sure the hoodie fits in the store. If not, I could easily exchange it for a different size.
Date of experience: March 7, 2024
Tried helmet on in store, but thy didn't have my size. They ordered it and shipped it to my home.
Date of experience: March 8, 2024
Slow shipping but otherwise. Thats all I have to say. I dont have 50 characters worth. (That should do it)
Date of experience: January 31, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
