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CycleGear has a rating of 4.8 stars from 5,726 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,249 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
Was told I'd get a call the day the fuel line I ordered came in. I didn't hear anything for a week so I tracked it- it had been delivered to the store 5 days ago. I call the store and when they found it they said " it's here, was just delivered." I asked why I never got a call since FedEx tracking showed it delivered 5 days earlier. I was told "FedEx does that a lot, they mark something delivered that hasn't been."
Our experience with Cycle Gear was great, everyone involved was very helpful and informative
Had to return one item and was smooth and simple
Researched and help with fittment
Date of experience: February 27, 2024
Very good. Boots not what I wanted but returning them was easy
Past experience
Date of experience: March 2, 2024
Dropped wheels off at 10 am, new tires were mounted and balanced by lunch!
Date of experience: March 2, 2024
Fit was nice and the color and the finish is great
Date of experience: March 1, 2024
Very easy to find what I was looking for and needed
Date of experience: March 1, 2024
Quick easy, well done quality work. Perfect pressure spec
Nearby easy to use
Date of experience: March 1, 2024
All good. We will keep doing business with CycleGear.
Date of experience: February 28, 2024
So far super easy. Let's see how fast they get here.good
Husband need mtb shoes. Research them and landed on Amazon but two weeks shipping so he found cycle gear on line.
Date of experience: February 28, 2024
Very easy to order online. I had the shield delivered to the store and they put it on for me. Work's great!
Great products and service.
Date of experience: December 28, 2023
Going good so far, there was a mishap in the tracking. But it's all good.
I've got some parts in the past that don't work.
Date of experience: February 21, 2024
I am really happy my purchase and also for the price I bought the item
Because is the only place where I can buy spare parts
Because the engine didn’t work properly
Date of experience: February 27, 2024
It was a great to work with the people in the shop they took care of me
Date of experience: February 13, 2024
I always have a great experience with cycle gear. I have never had an issue with my orders.
Good service
Date of experience: February 27, 2024
We have been looking for years for SMALL jackets and boots for women. Cycle Gear actually had a selection of XS women's jackets and size 5 boots!
Couldn't find anything anywhere, tried it as a last resort.
Date of experience: February 14, 2024
Geriatric experience with cycle gear and pads arrived fast and they are great.
Wanted asap and they delivered. Thanks guys
Needed a smaller size helmet pads. Went from a S to an XS
Date of experience: February 25, 2024
Website is pretty easy to use. Lots to choose from
Bought from you guys before. Great store staff in Tampa!
Date of experience: February 27, 2024
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Date of experience: July 29, 2024
Everything arrived quickly and correctly. Great buy on goggles.
They had had the tire that I wanted and discounted goggles.
Availability and price.
Date of experience: February 28, 2024
Great experience, order shipped fast, was notified when both products arrived..
Date of experience: February 28, 2024
It was frustrating to have to order an e-gift card as a Christmas present. I would much have preferred the real thing.
Was told there were no real gift cards
Request from recipient
Recipient request
Date of experience: December 25, 2023
Pretty comfy, fit well, my only thing is they came in a box three times the size of the pants which was cool but was like yes.
I'm new to this and they help a lot.
Comfort, style, protection
Date of experience: November 12, 2023
I love cycle gear they have great products and good prices. My issue is I bought a battery for my motorcycle that was lifetime warranty and they offered a cheaper battery that wasn't lifetime but paid extra to have warranty, had it warrantied 1 time no issue. Went to warranty it out again and was told that they no longer have lifetime warranty on batteries and have to pay 5 dollars to now have only a 2 year warranty. So how can something be life time warranty but not really. I really did get my money's worth but how can it be lifetime warranty then. I am a auto technician if my snap on wrench breaks i get a new replacement no matter how many times it breaks. I used to work for a nation wide chain of shops that offered lifetime warranty brakes and mufflers you go to any of their shops and you dont pay for pads or muffler only labor to install as long as you own car. Now if they changed their policy and told people that they no longer have warranty then pretty sure there would be backlash and sued for false advertising.
Date of experience: April 5, 2019
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
