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CycleGear has a rating of 4.8 stars from 5,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,248 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
Was told I'd get a call the day the fuel line I ordered came in. I didn't hear anything for a week so I tracked it- it had been delivered to the store 5 days ago. I call the store and when they found it they said " it's here, was just delivered." I asked why I never got a call since FedEx tracking showed it delivered 5 days earlier. I was told "FedEx does that a lot, they mark something delivered that hasn't been."
I was disappointed in the accessory & apparel selection for Harley owners.
Online purchase
Date of experience: February 17, 2024
Great the guy who helped me order it I cnt remember his name was very helpful and I'll be back thanks
Date of experience: December 19, 2023
The task was mounting tires onto brand new Core Moto forged rims. I really appreciate the extra care Tony and the Cycle Gear crew took with them.
Date of experience: August 28, 2023
The battery I received worked in the small space I had and preformed well with my application.
Found what I needed on CycleGear's web site.
I. Needed a small battery for the space available on my trike.
Date of experience: February 15, 2024
The website was easy to navigate and find the product I wanted. Shipping was extremely fast(arrived in 48 hours) and was exactly what I wanted.
One of two large businesses in the industry that remains reliable.
Date of experience: December 16, 2023
Took about a week for my valve stems. Don't know if it was ups or warehouse issue.
Always shop here
Date of experience: February 15, 2024
I got something else than what I ordered. The filter i ordered was yellow and the filter I got was black and no oil on the filter.
Cheaper price
Need a replacement
* CycleGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 15, 2023
Greatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreat
Greatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreat
Greatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreat
Date of experience: August 20, 2024
Found one I liked tried it on a d ordered one to be shipped to my house
Large selection of products I could look at locally
The fit and the style
Date of experience: February 13, 2024
As always the staff is knowledgeable, helpful, and friendly. And the merchandise is top quality.
There are not many retail cycle shops available.
I needed it
Date of experience: February 14, 2024
Everything was smooth and easy, went and was able to pick up item without any issues!
Date of experience: February 13, 2024
Parts were packaged with care and fast delivery. All parts fit perfect and chrome was excellent.
Date of experience: February 13, 2024
Our salesperson was excellent! Love the layout of the store and extensive inventory in store and online. Nice sales on Black Friday.
Missing a helmet shield and they sent it out asap
Extensive variety of gear and expertise of agents assisting purchases.
Great gear at great prices
Date of experience: December 7, 2023
Great product and very fast delivery. I would definitely recommend this supplier to friends
Date of experience: February 15, 2024
Great service and friendly staff...the staff
Is super helpful and knowledgeable
Date of experience: February 13, 2024
Great product.nice location to pick up my order!
Thanks
Date of experience: February 15, 2024
Excellent. I walked in to buy a jacket and left $1800 later.
Because of previous good experience.
Salesman recommendation
Date of experience: February 15, 2024
Easy to order online and got delivered on time. For sure going to order again.
I live the brand
Date of experience: February 13, 2024
Sales rep in the store was very helpful in selecting the jacket for my needs.
Good fit and style/purpose
Date of experience: February 14, 2024
Very friendly and super helpful, great product selection and price
Great reviews
Date of experience: February 13, 2024
Very helpful staff. I went in different days, and every time the staff was very helpful
Date of experience: February 13, 2024
Received a birthday voucher, used to ship free to a store. Can't complain.
Birthday bonus
Price/quality
Date of experience: February 14, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We are very sorry to hear that your order arrived and was incorrect. Please allow us to make things right. Please reach out to us at cs@cyclegear.com or give us a call at1-800-292-5343 and one of our team members will assist you.