CycleGear has a rating of 4.8 stars from 5,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Easy to shop, easy to navigate thru the website, it did have in stock the item, easy checkout process and fast shipping
Date of experience: December 7, 2023
My experience at Cycle Gear-Phoenix was exemplary. The staff are all knowledgeable and professional and friendly.
Date of experience: August 28, 2023
The store worker helped me find what I needed. When one item I wanted wasn't available in store, it was easy to order online
Great selection. Looked the most reliable
Sale price was too good to pass up
Date of experience: November 1, 2023
I have always been able to find the items I need in stock at a great price. Delivery is fast and always to me within a few days. Thanks
Fair prices and fast delivery time.
Always in stock at a lower price than the shop down by my house.
Date of experience: November 11, 2023
Bought a helmet online and picked it up at the store a week later. Easy pick up and returns seem easy too.
Affordable motorcycle helmets
Date of experience: December 4, 2023
Good products. Took a bit longer to ship but no big deal.
Date of experience: February 13, 2024
The people on front were super nice and helpful looking for the jacket on their end. More than willing to help.
I live nearby and I’ve had many great experiences before.
I really wanted a lighter jacket that can be worn underneath causal sweaters.
Date of experience: October 28, 2023
Went into Cycle Gear told what I needed and they ordered and received by the time I needed it. Very Friendly.
My Husband and my son have gone there for years.
It was on a Christmas list and had pictures of what I wanted and showed them what it was and was able to get it. So thank you very much.
Date of experience: December 19, 2023
Good selection easy checkout both online an in my local store. Always great people to deal with and great selection.
Date of experience: October 24, 2023
The store manager Travis and his staff have always helped me above and beyond! This store is by far the best cycle gear I have even shopped at.
Best I’ve ever had! 10 star review!
For the service and advice they give is always on point.
It was the best option for my riding style and a great product.
Date of experience: October 22, 2023
Always good that you can try on something here before committing. Try on helmets, jackets, warm weather wear and the staff are always ready to help.
Date of experience: March 30, 2023
I ordered two K&N oil filters, they took a little longer than I expected them to take but they worked and are on my bikes now.
Date of experience: August 28, 2023
We forgot my Revr account at purchase. Received gloves and they are what I wanted and they fit. The CG folks have fully outfitted me again! Thanks MK
Date of experience: August 28, 2023
Terrible online store! There coupons doesn't work, there customer service is terrible, and worst of all the dont appreciate returning customers! NO FREEBEES, NO DISCOUNT! STAY AWAY FROM THEM!
Date of experience: August 22, 2019
Great selection and big discounts. I only order from cycle gear and so should you!
Date of experience: January 28, 2024
I have never had a bad experience with cycle gear. They are my go to shop for everything I need for my 2 wheel excitement!
Date of experience: August 28, 2023
I had a wonderful experience from start to finish! I even had to exchange sizes and the rep couldn't have been more helpful to me!
Son requested as a Christmas gift.
Son’s request for riding street legal dirt bike.
Date of experience: December 9, 2023
Happy with my experience! Super simple and fast turn around. Looking forward to riding with my new jacket!
Recommended by my son.
Date of experience: October 25, 2023
We knew what we needed, they helped us find it. It fit perfectly and the wifey is happy! Thanks for all the help.
Previous customer.
The wife like it.
Date of experience: October 8, 2023
Bought my boyfriend a new helmet for his birthday and he loved it! Had everything he wanted and more in a bike helmet
Was recommended to me by my boyfriend
The reviews! I don’t know a thing about helmets, but others reviews and just the standard information helped me out a lot.
Date of experience: October 22, 2023
Product appeared in the jacket has expected. It showed up in a timely fashion, within a couple days.
Date of experience: October 7, 2023
QUICK AND SIMPLE. Every went as scheduled
Cycle Gear came through again Great experience dealing with them
GOOD EXPERIENCE IN PAST PURCHASES
Date of experience: February 4, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!