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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 5,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    649
  • Value
    14
  • Shipping
    2077
  • Quality
    5537

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,881
Neutral
172
Negative
155
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Instant Feedback

18,236 reviews

1
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How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,722)

Rating

Timeframe

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Reviews that mention popular keywords

cycle gear (903) shopping experience (75) customer service (494) right size (31) couple days (23)
Thumbnail of user gregoryd279
Pennsylvania
2 reviews
0 helpful votes
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March 29th, 2023
Verified purchase

The crew at Cycle Gear Cherry Hill are always very helpful, knowledgeable, and a pleasure to chat with.

Date of experience: March 29, 2023

Thumbnail of user davidw7345
Tennessee
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Needed tires and found them cheaper here then other sites

Reason I chose this product:

It's what I was looking for and cheapest I had seen

Quality

Date of experience: December 11, 2023

Thumbnail of user jessicab3566
New York
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Perfect timing and handling of packages I shipped out to a friend. Thank you

Reason I chose this product:

Needed them

Quality

Date of experience: December 12, 2023

Thumbnail of user chads831
Illinois
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Have ordered from Cycle Gear a few times a year always great service and experiences.

Reason I chose this business:

Quality products in stock at reasonable prices.

Reason I chose this product:

Passed experience with the product line.

Quality

Date of experience: November 6, 2023

Thumbnail of user flexf2
Florida
2 reviews
0 helpful votes
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November 28th, 2023
Verified purchase

It was great to find a pair of gloves that was reasonably priced.

Reason I chose this business:

The only place I could find affordable gloves.

Quality

Date of experience: November 28, 2023

Thumbnail of user davidp5533
California
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

They are nice, knowledgeable, ready to help you. The staff Threats you in a respectful manner.

Date of experience: August 5, 2023

Thumbnail of user kimberlye1018
Kimberly E. – CycleGear Rep

Thank you for sharing your feedback. We appreciate you taking the time to share your experience.

Thumbnail of user gl235
Arkansas
2 reviews
0 helpful votes
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December 8th, 2023
Verified purchase

Very quick order processing, tracking and delivery of my ordered items.

Reason I chose this business:

I received the Holiday issue of the Cycle Gear catalogue and couldn't resist ordering these items!

Reason I chose this product:

Who could resist a 50% savings. Probably wouldn't have crossed my mind if not featured in the catalogue. So hats off to Cycle Gear for their timely mailing and catalogue suggestions!

Quality

Date of experience: December 8, 2023

Thumbnail of user victoriad848
Oregon
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Happy with experience! Don't know if item fits as it is a Christmas gift. Thanks!

Reason I chose this business:

Found it on internet

Reason I chose this product:

Product was requested as a gift.

Quality

Date of experience: December 7, 2023

Thumbnail of user stevek1815
California
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

You have a good selection of merchandise at good prices. Purchasing was easy.

Reason I chose this business:

Selection and price

Quality

Date of experience: November 25, 2023

Thumbnail of user kenr622
Washington
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

So far so good, as advertised. No complaints. Arrived quickly.

Reason I chose this business:

Good reviews

Quality

Date of experience: December 5, 2023

Thumbnail of user aarone355
Hawaii
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Love shopping at the Bellingham location. Everyone is knowledgeable and helpful there.

Reason I chose this business:

I always choose cycle gear as my go to motorcycle gear store because they are always consistent and affordable

Reason I chose this product:

Cycle gear always has the best selection of products from top shelf to lower more affordable products

Quality

Date of experience: December 6, 2023

Thumbnail of user marissac200
California
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

It came super fast quicker then expected with great quality gloves

Quality

Date of experience: December 6, 2023

Thumbnail of user camerona157
Tennessee
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I purchased a jacket and a helmet and it came on time and in great condition.

Reason I chose this business:

Friends recommendation and the Black Friday deals

Reason I chose this product:

I needed a jacket for colder weather and a full face helmet.

Quality

Date of experience: December 5, 2023

Thumbnail of user davidf4548
Texas
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Fast accurate hopefully this Drag Specialties tube is better than the IRC garbage that I had first. The valve had just fell out of the IRC tube.

Reason I chose this business:

Came up first in Bing search. I didn’t realize I have a Cycle Gear 20 miles from me.

Reason I chose this product:

The only one in stock. You should stock more items.

Quality

Date of experience: October 16, 2023

Thumbnail of user allisonp339
Florida
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Employees very helpful and are very knowledgeable about the gear which is fantastic.

Reason I chose this business:

It was the best rated.

Reason I chose this product:

Cause they had good reviews.

Quality

Date of experience: November 23, 2023

Thumbnail of user josiec128
Wyoming
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Clear and easy ordering with quick delivery! I am a satisfied customer!

Reason I chose this business:

Cost and products

Quality

Date of experience: December 6, 2023

Thumbnail of user danielleb1185
New York
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

The woman that helped me order everything was great.

Quality

Date of experience: December 5, 2023

Thumbnail of user briana1653
Texas
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Was as expected. Ordered and it was shipped to me in a timely manner.

Reason I chose this business:

Cycle gear had the items I needed.

Reason I chose this product:

Specific to my needs.

Quality

Date of experience: November 11, 2023

Thumbnail of user clayv21
Arizona
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

No mess, no fuss, no worries, and helmet arrived early.

Reason I chose this business:

Accepted Apple Pay.

Reason I chose this product:

I like Arai products.

Quality

Date of experience: December 3, 2023

Thumbnail of user jamesm9396
Indiana
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Representative helped me find the right tires for me at a good cost. Received quickly

Reason I chose this business:

Friend recommended

Quality

Date of experience: October 15, 2023

Thumbnail of user zanen14
Pennsylvania
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

The salesman at the front was super nice and quick. Great experience!

Reason I chose this business:

Great discounts!

Reason I chose this product:

Great discounts!

Quality

Date of experience: November 26, 2023

Thumbnail of user justing858
Pennsylvania
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Natasha was the best at helping out and getting the order placed.

Quality

Date of experience: November 26, 2023

Thumbnail of user fasteddieivf
Florida
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Product better than expected and arrived earlier than expected

Quality

Date of experience: December 2, 2023

Thumbnail of user rb729
Florida
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Easy to order. Quick delivery. However, I was disappointed with the tank bag I purchased.

Reason I chose this product:

Product is mediocre. I would not recommend or buy again. Small weak magnets on tank bag.

Quality

Date of experience: October 7, 2023

Thumbnail of user jaynes162
Wisconsin
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

But ordering was good and received in a timely manner

Great

Reason I chose this business:

Because my son had it on his chriylust

Reason I chose this product:

Was what the person asked for

Service
Quality

Date of experience: December 1, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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