• Bookmark

    CycleGear

CycleGear

Write a Review

Overview

CycleGear has a rating of 4.8 stars from 5,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    649
  • Value
    14
  • Shipping
    2077
  • Quality
    5537

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,881
Neutral
172
Negative
155
View ratings trends

Instant Feedback

18,236 reviews

1
See all photos
How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,722)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (903) shopping experience (75) customer service (494) right size (31) couple days (23)
Thumbnail of user jima1360
Arizona
1 review
0 helpful votes
  • Send Message
November 28th, 2023
Verified purchase

Easy to navigate the website to find what I needed.

Reason I chose this business:

Cycle Gear had what I needed..

Quality

Date of experience: November 28, 2023

Thumbnail of user cameronf137
Utah
1 review
0 helpful votes
  • Send Message
November 29th, 2023
Verified purchase

TY in the Draper store was very helpful. Great expertise. Much appreciated.

Reason I chose this business:

There is a store within 2 miles of my house.

Reason I chose this product:

TY's recommendation.

Quality

Date of experience: November 29, 2023

Thumbnail of user royp417
Georgia
1 review
0 helpful votes
  • Send Message
November 30th, 2023
Verified purchase

Excellent customer service. Were able to get what I wanted.

Reason I chose this business:

To be able to try on the boots and reorder if they didn’t fit.

Reason I chose this product:

Great reviews

Quality

Date of experience: November 30, 2023

Thumbnail of user jamesh7298
Florida
1 review
0 helpful votes
  • Send Message
November 27th, 2023
Verified purchase

Product arrived early and in great condition. Would recommend product.

Reason I chose this business:

Good selection and prices, great service

Reason I chose this product:

It was on sale

Quality

Date of experience: November 27, 2023

Thumbnail of user billl1075
Ohio
1 review
0 helpful votes
  • Send Message
October 31st, 2023
Verified purchase

Easy, and the staff was very helpful. Good hours and big selection of gear

Reason I chose this business:

It is 2 miles from my house

Reason I chose this product:

I needed them

Service
Quality

Date of experience: October 31, 2023

Thumbnail of user juanv620
Alaska
1 review
0 helpful votes
  • Send Message
November 27th, 2023
Verified purchase

Thanks I bought stuff at this website before and it's worth it

Reason I chose this business:

Cause I like it

Reason I chose this product:

Hahaha...I like it

Quality

Date of experience: November 27, 2023

Thumbnail of user alejandrov158
California
1 review
0 helpful votes
  • Send Message
November 27th, 2023
Verified purchase

Smooth will shop again.Shipping is fast gear got here in perfect conditions.

Quality

Date of experience: November 27, 2023

Thumbnail of user jayn305
Arizona
1 review
0 helpful votes
  • Send Message
November 27th, 2023
Verified purchase

Easy to order prompt communications about tracking and delivery

Reason I chose this business:

Had best product availabikity

Reason I chose this product:

Safety and great colors and pattern

Quality

Date of experience: November 27, 2023

Thumbnail of user martins1343
South Carolina
1 review
0 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

Love cycle gear great place to shop online and in person at my local store.

Reason I chose this business:

The best place I have to shop for the best deals for my motorcycle.

Quality

Date of experience: November 26, 2023

Thumbnail of user ..45
Arizona
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

Overall amazing help and customer service is amazing.

Quality

Date of experience: November 24, 2023

Thumbnail of user allanh218
Texas
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Very nice to go into a store with knowledgeable staff with exceptional customer satisfaction!

Reason I chose this business:

Great selection and service

Reason I chose this product:

It’s what I needed

Quality

Date of experience: October 25, 2023

Thumbnail of user glennr457
Oregon
1 review
0 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

Have not installed the bag yet but I'm sure it's gonna fit just right

Reason I chose this business:

They have many accessories

Reason I chose this product:

In particular, like the name, such of your carries a lot of name brand products

Quality

Date of experience: November 26, 2023

Thumbnail of user tw819
Colorado
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

I ordered a jacket for my son and it arrived quickly and perfectly.

Reason I chose this business:

My son sent me the link to what he wanted.

Quality

Date of experience: November 9, 2023

Thumbnail of user benjis12
Pennsylvania
3 reviews
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

Great work getting my step son set up with gear. Cassie did a great job.

Date of experience: August 28, 2023

Thumbnail of user michaels11457
North Carolina
2 reviews
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

BraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaasaaPppppppppp

Shipping
Quality

Date of experience: September 7, 2024

Thumbnail of user derickt14
Texas
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

All was good with the product that I ordered. Very happy!

Reason I chose this business:

They had the items that i was looking for

Reason I chose this product:

Needed a new one

Quality

Date of experience: November 24, 2023

Thumbnail of user mattm1251
Tennessee
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Very pleased and satisfied with the customer help from my sales guy and honesty!

Quality

Date of experience: October 22, 2023

Thumbnail of user michelp118
California
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

Buy most of my motorcycle stuff from your company. No issues with returned products

Reason I chose this business:

Good prices and great services

Quality

Date of experience: November 24, 2023

Thumbnail of user vitaliya4
Washington
1 review
0 helpful votes
  • Send Message
November 23rd, 2023
Verified purchase

Lovely experience, recommend also came a bit early then expected

Service
Quality

Date of experience: November 23, 2023

Thumbnail of user johnc11778
California
2 reviews
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

Unclear whether rpm would have benefited me on this order

Reason I chose this business:

Convenient location and lots of stock in store

Quality

Date of experience: November 24, 2023

Thumbnail of user ivanr270
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 20th, 2023
Verified purchase

I got everything I was looking for and the person attending got more options

Reason I chose this business:

Recommend by a friend

Reason I chose this product:

Good reviews online

Quality

Date of experience: November 20, 2023

Thumbnail of user seths368
Colorado
1 review
0 helpful votes
  • Send Message
November 22nd, 2023
Verified purchase

The staff is very helpful and overall great team.i can always count on that location.

Quality

Date of experience: November 22, 2023

Thumbnail of user keithm1511
Georgia
1 review
0 helpful votes
  • Send Message
November 3rd, 2023
Verified purchase

Everything I needed was in stock and ready to ship to my house

Reason I chose this business:

Reputation and convenience.

Reason I chose this product:

That is what I needed

Quality

Date of experience: November 3, 2023

Thumbnail of user brandonl753
New Mexico
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Seat in great condition and all hardware was there. Love the new solo seat!

Reason I chose this business:

Great deal and selection!

Reason I chose this product:

Great price on a previously returned item.

Quality

Date of experience: October 9, 2023

Thumbnail of user aarons1329
Nevada
1 review
0 helpful votes
  • Send Message
November 13th, 2023
Verified purchase

As I haven't ridden in a. Very long time I needed some help in sizing.

Reason I chose this business:

It is the only retail store in Las Vegas

Reason I chose this product:

I didn’t want a Chinese helmet so I tried on the agv and it fit well

Quality

Date of experience: November 13, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

How do I know I can trust these reviews about CycleGear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CycleGear?