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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 5,711 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    648
  • Value
    14
  • Shipping
    2066
  • Quality
    5526

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,870
Neutral
172
Negative
155
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Instant Feedback

18,221 reviews

1
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How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,711)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (903) shopping experience (75) customer service (494) right size (31) couple days (23)
Thumbnail of user josed799
Michigan
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

I ordered the boots online. They arrived a few days later.

I had to return the boots, they where a little on the large side.

Service
Quality

Date of experience: October 20, 2023

Thumbnail of user calviny35
California
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

The staff is always so friendly and do a great job to show passion and a helpful attitude

Date of experience: August 28, 2023

Thumbnail of user jonm989
California
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Products easy to order and packed well. Arrived quickly. Never have an issue with Cycle Gear.

Reason I chose this business:

Always has what I need

Quality

Date of experience: October 19, 2023

Thumbnail of user angelt272
Virginia
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Happy to have the fre shipping with the rpm. The 20 mm fits my 2023 r7

Quality

Date of experience: September 29, 2023

Thumbnail of user paulc3322
North Carolina
2 reviews
0 helpful votes
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October 17th, 2023
Verified purchase

Fantastic as always. Thanks again for the update and delivery notification

Quality

Date of experience: October 17, 2023

Thumbnail of user jamesg4877
Pennsylvania
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Delivery is always quicker than most other suppliers

Reason I chose this business:

I purchase almost all of my gear from CycleGear

Reason I chose this product:

I needed a face shield that would fit my Bilt helmet

Quality

Date of experience: October 17, 2023

Thumbnail of user isaacz21
Arizona
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Friendly and helpful and awesome service from the manager

Reason I chose this business:

Better priced

Reason I chose this product:

Best price I found

Quality

Date of experience: October 10, 2023

Thumbnail of user johns14362
California
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Large selection. Alarming parts store. And Ryder apparel store

Reason I chose this business:

Started. Riding again need a new gear

Reason I chose this product:

Found they have a variety of products that suit my needs

Quality

Date of experience: October 10, 2023

Thumbnail of user mikeb3856
California
2 reviews
0 helpful votes
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October 15th, 2023
Verified purchase

Website was fairly to use and the parts arrived on time

Reason I chose this business:

Store credit purchase

Quality

Date of experience: October 15, 2023

Thumbnail of user miket1982
Virginia
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

I was extremely pleased with the fast and convenient service.

Reason I chose this business:

Product availability.

Quality

Date of experience: October 14, 2023

Thumbnail of user robertt3690
California
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

The guy that helped me in store was super helpful.

Reason I chose this business:

You have stores where I can pick up

Quality

Date of experience: October 14, 2023

Thumbnail of user markf2687
California
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Employees are great restorative nice good inventory and the people are great

Reason I chose this business:

Consistent quality and good pricing with great service.

Reason I chose this product:

Not a lot of choices on brakes

Quality

Date of experience: October 10, 2023

Thumbnail of user lakshyas2
Virginia
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

I had a very good and easy shopping experience with cycle gear, definitely recommend

Quality

Date of experience: October 13, 2023

Thumbnail of user edwardc1494
Arizona
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

Got what I needed not a talker just trying to finish this questionaire

Reason I chose this business:

They have older motorcycle parts

Reason I chose this product:

Cause they were available

Quality

Date of experience: October 12, 2023

Thumbnail of user greggh148
Ohio
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Great selection and fast delivery. Price was comparable to other but have location near me.

Quality

Date of experience: October 13, 2023

Thumbnail of user seanw771
Arizona
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Needed some new riding boots saw them from cycle gear and purchased

Reason I chose this business:

There local to me

Reason I chose this product:

Based on fellow riders

Quality

Date of experience: October 11, 2023

Thumbnail of user mikef1882
California
2 reviews
0 helpful votes
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October 12th, 2023
Verified purchase

Arrived on time, no issues, the install process was easy and straight forward

Quality

Date of experience: October 12, 2023

Thumbnail of user laurenl939
District of Columbia
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Shipped within the given time period, product was as described and exactly what I needed

Quality

Date of experience: October 10, 2023

Thumbnail of user thomasd2550
California
1 review
0 helpful votes
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October 11th, 2023
Verified purchase
• Updated review

East to use website with great selection and customer service.

Reason I chose this business:

Shoped at store before

Quality

Date of experience: October 11, 2023

Gave my email for another extra 15%off and it wasn't...
October 11th, 2023
Verified site experience
• Previous review

Gave my email for another extra 15%off and it wasn't applied fell like I gave my info for no reason

Reason I chose this business:

Shoped at store before

* CycleGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 9, 2023

Thumbnail of user michaelc9126
New York
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Very high quality parts, fast shipping, good customer service

amazing

Service
Quality

Date of experience: October 11, 2023

Thumbnail of user raulw24
Washington
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Ladies were super helpful picking out the proper helmet for me.

Quality

Date of experience: October 11, 2023

Thumbnail of user carlosr1054
Pennsylvania
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

The staff was very informative and explained everything thoroughly.

Reason I chose this business:

Convenient location

Reason I chose this product:

I needed them and they were recommended by a trusted friend.

Quality

Date of experience: October 8, 2023

Thumbnail of user timd1142
Illinois
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Tyler has been a big help all the way up to my twentieth visit.

Quality

Date of experience: October 10, 2023

Thumbnail of user jonh752
Washington
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Wonderful and very helpful well knowledge in product

Reason I chose this business:

Shop there before

Quality

Date of experience: October 9, 2023

Thumbnail of user davidg6330
Texas
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Every one there helps in finding what the product your looking for

Reason I chose this business:

My go to shop

Reason I chose this product:

Better note

Quality

Date of experience: October 10, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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