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CycleGear has a rating of 4.8 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,220 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Bought a Bluetooth headset & the staff installed it for free!
Who does that anymore?
Date of experience: August 28, 2023
I always get great service here everyone is helpful and friendly
Date of experience: August 28, 2023
Returns were easy and expedient. Selection of boots and sizes were plentiful.
Date of experience: March 29, 2023
Went well. No issues. The salesperson was very helpful and polite.
Date of experience: August 9, 2023
Product as expected. Got it and used after i purchased
Date of experience: August 8, 2023
Thank you for sharing your feedback. We appreciate you taking the time to share your experience.
Always willing to help with my mc needs, usually have products in stock.
Date of experience: August 5, 2023
Thank you for sharing your feedback. We appreciate you taking the time to share your experience.
The manager Gus went above and beyond to get me a new helmet
Date of experience: July 4, 2023
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Cycle Gear customer service is top notch! They handle everything with speed and accuracy. A+++
Date of experience: March 29, 2023
Picked up a pair of cycling pants. It was easy and quick.
Date of experience: March 29, 2023
No issues as I purchased and had installed 3 tires this spring.
Date of experience: March 29, 2023
XL arrived very tight. After 3 rides they are beginning to fit...
Date of experience: April 1, 2023
Ease of order, great employees that are helpful, free shipping to store
Date of experience: April 1, 2023
The representative new exactly what I need'd. Amazing customer service, thank you.
Date of experience: March 29, 2023
As always excellent in-store experience by knowledgeable, helpful and friendly staff
Date of experience: April 1, 2023
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Date of experience: December 6, 2024
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Date of experience: July 17, 2024
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Availability
Price and availability
Date of experience: October 4, 2024
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Date of experience: September 18, 2024
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Date of experience: June 19, 2024
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Date of experience: September 5, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
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Date of experience: August 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for sharing your feedback. We appreciate you taking the time to share your experience.