CycleGear has a rating of 4.7 stars from 5,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
I always choose cycle gear, they have the best sales online and some good ones at the store as well.
Date of experience: December 27, 2024
At 50% off sale I decided to give these shoes a try for a more casual look to go with my riding jeans during the warmer days. They arrived pretty quickly, and seem solid upon trying them on. Have not had a chance to ride with them yet due to winter but I love them already. They fit nice and snug, yet comfy. It perfectly compliments my Indie Ridge leather boots which are waterproof and insulated.
Date of experience: December 27, 2024
Every time I go there staff is always happy to help me out with whatever I need give honest input on gear they sell since they all ride. Because of their excellent customer service, I'm always gonna shop here!
Because I like their selection of merchandise.
Because I had bought before and was replacing.
Date of experience: December 23, 2024
I'm so impressed that when I had an issue on placing an order, it was answered and resolved in like a couple of minutes. That doesn't happen often anymore. So thank you! I can't wait to give my son this jacket. It looks great … thank you
It looked to me that CG had a good deal on the jacket that I was purchasing for my son.
Date of experience: December 27, 2024
First time ordering this type of gear for my kids. I purchased a mini bike and wanted to make sure safety is a priority. Great selection, being new to learning on how things should fit properly was a lil challenging. Over all great experience
Great deals
Good look, value and safety
Date of experience: December 14, 2024
Thank you for helping me find the best helmet and locate a visor that is sold out everywhere. You guys are super informative and knowledgeable. I recommended a lot of people in our FB groups to go check y'all out if they needed any gears for riding.
Convenient and affordable.
Arai Contour Helmet
Date of experience: December 13, 2024
The employees at the Santa Fe Springs location were exceptionally helpful. They provided excellent advice and assistance with my orders, making the entire experience smooth and pleasant. Highly recommended!
Date of experience: December 23, 2024
I was driving after coming from a motorcycle store that was closed. Saw cycle gear and literally cut 2 lanes over to entrance. The salesperson was very knowledgeable. She helped me find the perfect helmet.
I didn’t. It chose me!
Needed a helmet and wanted to try before buying online and found the perfect one.
Date of experience: December 11, 2024
I had a great experience, me and a friend went to buy new helmets during the holiday sale and the gentleman who helped us went above and beyond, he was very knowledgeable about the products and showed us what different visor options we could get with our helmets! Being able to visually see how it looks helps so much before just buying without seeing how it looks in person. I appreciate his help and will be shopping cycle gear in the future!
Convenience
Highly rated, great reviews, and a good quality product
Date of experience: December 11, 2024
First if all, ordering was a breeze. I liked the fact that I could have the ordered shoes shipped to a Cycle Gear store - awesome! No Porch Anxiety! The shoes are truly spectacular and the delivery experience was fast and the staff at the Redwood City store were extremely friendly and courteous, they offered to let me try the shoes on in the store, top notch vibe and customer service. The store was slick and lot's of good stuff in there, I had to avoid temptation. I highly recommend ordering from (or shopping at) Cycle Gear.
I liked the item that you had in stock.
Date of experience: December 23, 2024
Had a great experience at Cycle Gear Gilroy, CA. Ordered a set of Conti Attack tires, had them shipped to the store, took my wheels there...mounted, and balanced. Was a Tue, store was not too busy so waited a little while and had tires mounted...so no need for 2 trips. Was a pleasant experience dealing with JP, he's very helpful and knowledgeable.
Tire selection and sale price on the Conti Attack's
Read good reviews on various online forums and also good sale price.
Date of experience: December 18, 2024
Place my order from the store in Columbia, South Carolina. They were extremely helpful. Was updated every step of the way via email about my order. My order came on time and in great shape. No complaints and will definitely be ordering again.
Date of experience: December 23, 2024
Always an easy shopping experience online. In store is nice too but the closest store is an hour plus away and I work full time. I can call or chat with any questions as if someone was right there showing me the products. Love my RPM.
Product availability and RPM
Date of experience: January 5, 2025
I purchased the matching ADV jacket a year ago and overall i am satisfied with it. My initial impression on these pants is similar, it is a decent product for the money. Both the jacket and pants are very comfortable from about 40° to about 80°. However, Both have numerous minor shortcomings, including the fit of the liners, badly designed pockets, and difficult to use Zippers.
Ability to try clothes on and return policies.
Good value.
Date of experience: December 16, 2024
I had some issues with ordering a specific size and model of a motorcycle jacket online, I was able to call my local shop and they were a big help. Upon receiving my order shipped to that store, I was able to try it on. They were super helpful and comedic, they're always in such an awesome mood...
Buying my first helmet was also an amazing experience. The staff were super knowledgeable and answered all my questions with ease regarding pros, cons, and safety.
Date of experience: December 12, 2024
Put Crystal back to work! She is the heart and soul of the Lafayette store. Crystal has consistently demonstrated dedication, professionalism, and a strong work ethic, which has greatly contributed to our team's success.Her absence has been deeply felt by both colleagues and customers.
Convenience, Crystal and Jana.
Price and previous experience.
Date of experience: December 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!