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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2290
  • Quality
    5738

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.8%
Positive
5,040
Neutral
172
Negative
159
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18,766 reviews

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How would you rate CycleGear?
Top Positive Review

“Awesome service, great customer service and helpful personnel. What else can we ask for :) thanks CG”

BIST
12/17/24

Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆

Date of experience: 12/27/24
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Top Critical Review

“I received my order quick but”

Jeff
12/29/24

The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop

Date of experience: 12/19/24
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Reviews (5,928)

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Reviews that mention popular keywords

cycle gear (938) shopping experience (80) customer service (512) right size (32) couple days (23)
Thumbnail of user non1252
New Mexico
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Noooooooooooooooooooooooooooooooooooooiiiioiiiiiiii

Shipping
Quality

Date of experience: August 22, 2024

Thumbnail of user mattyb14
Indiana
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

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Shipping
Quality

Date of experience: August 21, 2024

Thumbnail of user josel1538
New York
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Best kkķkkkkkkkkkkkkkkkkkkkkkkknnnnnnnnnnnnnnnnnnnnn

Shipping
Quality

Date of experience: August 14, 2024

Thumbnail of user bismarckt1
California
2 reviews
0 helpful votes
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December 17th, 2024
Verified purchase

Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆

Reason I chose this business:

I always choose cycle gear, they have the best sales online and some good ones at the store as well.

Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user nilayk
New Jersey
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

At 50% off sale I decided to give these shoes a try for a more casual look to go with my riding jeans during the warmer days. They arrived pretty quickly, and seem solid upon trying them on. Have not had a chance to ride with them yet due to winter but I love them already. They fit nice and snug, yet comfy. It perfectly compliments my Indie Ridge leather boots which are waterproof and insulated.

Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user jimmyr506
New York
2 reviews
0 helpful votes
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January 6th, 2025
Verified purchase

Every time I go there staff is always happy to help me out with whatever I need give honest input on gear they sell since they all ride. Because of their excellent customer service, I'm always gonna shop here!

Reason I chose this business:

Because I like their selection of merchandise.

Reason I chose this product:

Because I had bought before and was replacing.

Shipping
Quality

Date of experience: December 23, 2024

Thumbnail of user graceg1166
Ohio
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I'm so impressed that when I had an issue on placing an order, it was answered and resolved in like a couple of minutes. That doesn't happen often anymore. So thank you! I can't wait to give my son this jacket. It looks great … thank you

Reason I chose this business:

It looked to me that CG had a good deal on the jacket that I was purchasing for my son.

Service
Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user jesusm797
California
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

First time ordering this type of gear for my kids. I purchased a mini bike and wanted to make sure safety is a priority. Great selection, being new to learning on how things should fit properly was a lil challenging. Over all great experience

Reason I chose this business:

Great deals

Reason I chose this product:

Good look, value and safety

Shipping
Quality

Date of experience: December 14, 2024

Thumbnail of user zayv1
California
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Thank you for helping me find the best helmet and locate a visor that is sold out everywhere. You guys are super informative and knowledgeable. I recommended a lot of people in our FB groups to go check y'all out if they needed any gears for riding.

Reason I chose this business:

Convenient and affordable.

Reason I chose this product:

Arai Contour Helmet

Shipping
Quality

Date of experience: December 13, 2024

Thumbnail of user gt253
Washington
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

The employees at the Santa Fe Springs location were exceptionally helpful. They provided excellent advice and assistance with my orders, making the entire experience smooth and pleasant. Highly recommended!

Shipping
Quality

Date of experience: December 23, 2024

Thumbnail of user deonw41
California
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

I was driving after coming from a motorcycle store that was closed. Saw cycle gear and literally cut 2 lanes over to entrance. The salesperson was very knowledgeable. She helped me find the perfect helmet.

Reason I chose this business:

I didn’t. It chose me!

Reason I chose this product:

Needed a helmet and wanted to try before buying online and found the perfect one.

Shipping
Quality

Date of experience: December 11, 2024

Thumbnail of user jessicad3176
Texas
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

I had a great experience, me and a friend went to buy new helmets during the holiday sale and the gentleman who helped us went above and beyond, he was very knowledgeable about the products and showed us what different visor options we could get with our helmets! Being able to visually see how it looks helps so much before just buying without seeing how it looks in person. I appreciate his help and will be shopping cycle gear in the future!

Reason I chose this business:

Convenience

Reason I chose this product:

Highly rated, great reviews, and a good quality product

Shipping
Quality

Date of experience: December 11, 2024

Thumbnail of user twj2
TW
California
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

First if all, ordering was a breeze. I liked the fact that I could have the ordered shoes shipped to a Cycle Gear store - awesome! No Porch Anxiety! The shoes are truly spectacular and the delivery experience was fast and the staff at the Redwood City store were extremely friendly and courteous, they offered to let me try the shoes on in the store, top notch vibe and customer service. The store was slick and lot's of good stuff in there, I had to avoid temptation. I highly recommend ordering from (or shopping at) Cycle Gear.

Reason I chose this business:

I liked the item that you had in stock.

Shipping
Quality

Date of experience: December 23, 2024

Thumbnail of user robl1344
Washington
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Had a great experience at Cycle Gear Gilroy, CA. Ordered a set of Conti Attack tires, had them shipped to the store, took my wheels there...mounted, and balanced. Was a Tue, store was not too busy so waited a little while and had tires mounted...so no need for 2 trips. Was a pleasant experience dealing with JP, he's very helpful and knowledgeable.

Reason I chose this business:

Tire selection and sale price on the Conti Attack's

Reason I chose this product:

Read good reviews on various online forums and also good sale price.

Shipping
Quality

Date of experience: December 18, 2024

Thumbnail of user danielw4058
North Carolina
1 review
0 helpful votes
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January 5th, 2025
Verified purchase
• Updated review

Place my order from the store in Columbia, South Carolina. They were extremely helpful. Was updated every step of the way via email about my order. My order came on time and in great shape. No complaints and will definitely be ordering again.

Shipping
Quality

Date of experience: December 23, 2024

Always an easy shopping experience online
January 5th, 2025
Verified site experience
• Previous review

Always an easy shopping experience online. In store is nice too but the closest store is an hour plus away and I work full time. I can call or chat with any questions as if someone was right there showing me the products. Love my RPM.

Reason I chose this business:

Product availability and RPM

Date of experience: January 5, 2025

Thumbnail of user nealh241
Georgia
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I purchased the matching ADV jacket a year ago and overall i am satisfied with it. My initial impression on these pants is similar, it is a decent product for the money. Both the jacket and pants are very comfortable from about 40° to about 80°. However, Both have numerous minor shortcomings, including the fit of the liners, badly designed pockets, and difficult to use Zippers.

Reason I chose this business:

Ability to try clothes on and return policies.

Reason I chose this product:

Good value.

Shipping
Quality

Date of experience: December 16, 2024

Thumbnail of user falh
Washington
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

I had some issues with ordering a specific size and model of a motorcycle jacket online, I was able to call my local shop and they were a big help. Upon receiving my order shipped to that store, I was able to try it on. They were super helpful and comedic, they're always in such an awesome mood...

Buying my first helmet was also an amazing experience. The staff were super knowledgeable and answered all my questions with ease regarding pros, cons, and safety.

Shipping
Quality

Date of experience: December 12, 2024

Thumbnail of user williams10822
Louisiana
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Put Crystal back to work! She is the heart and soul of the Lafayette store. Crystal has consistently demonstrated dedication, professionalism, and a strong work ethic, which has greatly contributed to our team's success.Her absence has been deeply felt by both colleagues and customers.

Reason I chose this business:

Convenience, Crystal and Jana.

Reason I chose this product:

Price and previous experience.

Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user jamesc7982
Washington
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Ccccccccccccccccccccccccccccccccccccccccccccccccccc

Shipping
Quality

Date of experience: July 27, 2024

Thumbnail of user angelm1028
Connecticut
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Gooooooooooooooooooooooooooooooooooooooooooooooooood

Shipping
Quality

Date of experience: July 24, 2024

Thumbnail of user hsjshh
Washington
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Bdbbbhbbbbzhbsbsbbxbbxbxbshshhshxhhdhxhxhhxhxhxhhxhxh

Shipping
Quality

Date of experience: July 22, 2024

Thumbnail of user dwightp83
Kansas
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Good. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Reason I chose this business:

Been going to them since 2013

Reason I chose this product:

It is the only one that will fit my motorcycle

Quality

Date of experience: July 16, 2024

Thumbnail of user rogerb1372
Georgia
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Quality

Date of experience: July 7, 2024

Thumbnail of user rogerd825
Pennsylvania
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Yb6g5v6h6gyv6b6h6h6h6b6h6b6b5b6b5b6h t tab u b u yvtvrvrv

Quality

Date of experience: July 9, 2024

Thumbnail of user deanp96
Virginia
2 reviews
0 helpful votes
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July 16th, 2024
Verified purchase

Good *******890*******890**************890*******890

Reason I chose this business:

Familiar with

Shipping
Quality

Date of experience: July 6, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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