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CycleGear has a rating of 4.8 stars from 6,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,937 reviews
Order a set of Morocco to ventilated pants to go with my jacket. Unfortunately the waist size and the pant length combination were not a good fit. Medium size was good for pant length but waste was too tight. Large size was good on the waist but the leg length was too long and would bunch up.
Good price, good value.
I have been satisfied with other cycle gear branded products.
Date of experience: September 17, 2024
Very pleasant experience. They had the part i needed and even though a shifter lever was 50 dollars before tax i feel i will have it forever. Thanks
They had the part i needed
Date of experience: October 14, 2024
I was sold on the Cycle Gear membership partially because of the free 2-day shipping that comes with it. I've made SEVERAL online orders and not a single one has even been close to 2 day shipping. They've all been at least a week. Very disappointed.
Date of experience: September 9, 2024
This is my third Exo-R1 Air helmet, and I couldn't be more happy with Scorpion products. The R1 Air fits really well, and the cheek pump helps some to get that extra squeeze if you need it. The fit and finish is very good, and the ventilation is good also. In my opinion, there is no better bang for the buck when it comes to quality helmets. I unfortunately have crash tested one, a side hit from a low side, and it did it's job like it was supposed to. Cycle Gear site is easy to order from, and quick to ship. Will do much more business with them.
Great price on a great helmet.
Date of experience: September 15, 2024
I love shopping at Cycle Gear because the staff are well educated in the products and love what they do. And this is for every Cycle Gear store I've been to, and especially so at the Colorado Springs location.
Variety offered for each product line.
Date of experience: September 25, 2024
This shop has been extremely helpful with selecting the right gear to get me started with the hobby. They are friendly and give expert advice. Anything that they do not have in stock at the store, I have ordered right there to ship to my home very quickly. Top service experience.
My experience with the local shop in Orange, CT has been above and beyond excellendt customer service. Will only shop there.
I did extra research to decide the best style products for me based on the recommendations given by the staff. Ultimately ended up with a different size helmet than originally intended (went with M instead of L) due to information from staff about fitment and comfort.
Date of experience: September 9, 2024
Cycle Gear had the best sales team and they not only assisted me in my purchase but they also installed a Bluetooth headset in a new helmet I purchased.
The Cycle Gear store in San Diego is one of the largest locations and friendliness staff of any Cycle Gear stores. I wo t shop anywhere else from now on!
The best investment for my bike. The Quad Lock system allows me to use my phone as a GPS devise that can be viewed while navigating unfamiliar streets. It's a must have for all riders.
Date of experience: October 5, 2024
Ordered tires from Cycle Gear online on Saturday. They arrived the following Wednesday, I took them in to my local Cycle Gear store ( Santa Rosa, CA) for mounting and had them on my bike on Thursday night!
Date of experience: October 2, 2024
Buying the item was good, simple ordering, fast delivery. Had to return item at store due to not fitting. In store personnel were helpful. Store didn't have my possible size in stock, had take a refund, which was done quickly. Will order/buy from again when item comes in stock. Good overall experience.
Contacted store about return, quick response, very helpful.
Store not to far from me, website user friendly.
Needed summer weight gear, good price on the items.
Date of experience: September 13, 2024
Easy as CLICK of a mouse. Using the internet and Cycle Gear website, I was able to locate item I needed easily. The purchase was just as simple.
I chose CycleGear because the item I needed/wanted was in stock for a great deal.
I chose the Saddleman PRO seat for my motorcycle because I needed a different seat that would be more comfortable for longer rides. Factory seats can be too thin, or a shape that doesn't fit every rider. Not all people are in the "average" height, weight category.
Date of experience: October 28, 2024
Easy to find the tires I needed and great price. Fast shipping. Tires were mounted quickly while I waited.
Date of experience: October 22, 2024
Cycle Gear team members are very helpful and knowledgeable!
Date of experience: November 13, 2024
Excellent website & product selection. I am also a frequent shopper at your retail location and appreciate these making product available for periodic purchases when waiting for delivery via a website purchase does not meet my needs
See above comment
Riding around the world mostly in warm climates
Date of experience: September 8, 2024
I had great customer service at the store the employee was helpful and knowledgeable. This is the 2nd helmet I have bought from there and happy both times with delivery time and product itself. Will continue to shop here.
Have bought from there before
It was what I was looking for
Date of experience: September 13, 2024
Ordered my pinlock and was able to purchase outright with rpm cash. With my membership, it was delivered quick in 2 days to be used the next time I rode!
Date of experience: October 5, 2024
The tires arrived extremely quickly and as advertised. The packaging went above and beyond what was required to keep my order safe. The tires function very well, they are comfortable and gripy.
Was the most reputable supplier of the specific item (the pirelli bicycle tires) that i wanted to order
I decided on the bike tires before i found the source to buy them from.
Date of experience: October 6, 2024
Finding my exact tire was actually quite a pain in the butt. When I entered the specifics, the search yielded countless tires that did not match my query. Only after clicking on 20 or thirty options did I find what I was looking for. Having said that, after I finally found the right tire the process was a piece of cake, as usual.
I paid for the membership so I could earn rewards and get fast, free shipping. Well worth the membership fee.
Brand recognition
Date of experience: September 11, 2024
My order came in quickly and the helmet fits just as well as my previous Shoei. ( I just wish I could have gotten the same design as I had before, but that's a manufacturer issue.)
I chose CycleGear because they have a local brick and mortar where I could return my purchase if there were any issues.
My previous helmet was a Shoei RF1100, and I've been perfectly happy with it
Date of experience: October 7, 2024
The website indicated that the helmet I wanted was in stock at my "local" store. So I rode up to go try one on. Well, they did not have any in stock and had no explanation why the website was wrong. So, I bought the helmet with the promise that I could return it if I didn't like it. Of course, the only way a return would be accepted is if the helmet had no evidence of being worn and no stickers removed. With a giant sticker across the shield, I would not even be able to tell if there was any aberrations in the shield. Fortunately, the helmet is ok but not great for the money paid. It is quieter than my previous helmet but lacks several nice touches that I got used to with the previous helmet. The detents in the face shield are too weak to keep the shield open a crack for better breathing. Every little gust of wind closes the shield. The chin guard also sticks up quite high when open. The previous helmet's chin guard articulated to stay low against the helmet when open. I'm not saying that the Schuberth helmet is bad, quite the opposite; it's a good helmet but could be a lot better for the money. I've also discovered that a replacement face shield will run about $80 which is about $30 more than my previous helmet. C'est la vie
The website said the helmet I was looking for was in stock. It wasn't.
I took a gamble. It's not bad but isn't all I had hoped for.
Date of experience: October 7, 2024
Easy online order, fast delivery, will be repeat customer,
Best prices
Highest quality
Date of experience: November 12, 2024
Doug the sales person was very helpful in finding the right gear.
Date of experience: November 11, 2024
I love it
Great ting ever bought I recommended all the thanks
Emails just
Best review on YouTube
Date of experience: November 11, 2024
Easy to order and good service at store...friendly staff at pickup location.
Good product...great price.
Date of experience: November 11, 2024
Great Customer service, Web site was easy peasy, received an email from the GM asking if I was satisfied, seems to have a great selection of parts regardless of your choice in ride
Pricing/Selection
Dressing my ride
Date of experience: October 16, 2024
I love my Cycle Gear store! Whether I order online or go shop in person, they ALWAYS take good care of me.
Because I have reward points which drops the price of my purchase.
Date of experience: October 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
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