CycleGear

Got an email stating that the item was at the cycle gear store the day after I ordered it. Went to the store they didn't have it said it might be on their way but didn't know. Then it showed up at my house mysteriously a couple days later.

Do not order on a Friday! 2-day deliver only means during the week. If you order on a weekend it will take 6 days instead. The website said a store had plenty Instock but when I arrived they had none.

Good selection and good prices. Tires were delivered to the Peoria store in just 3 days. Manager and employees were very helpful. Made sure a tire installer would be available since I live 65 miles away. Was able to wait a short time for installation at the store. Great service and friendly staff.

Local cycle gear store didn't have ability to mount tires as website stated which created a headache to come up with another plan. Alternatives were much more expensive - probably wouldn't have purchased the tires through cycle gear if that was the case.

Ordered Show Chrome Flag Mount (R - Side) for Can-Am Spyder RTL. Item shipped in timely manner, picked up in store. Mounting was easy. Would suggest some double-sided tape be included or a suggested mounting practice as it adds some stability to the mount.

This helmet was a steel. I love the quality components like metal fasteners. It is a little snug but even with my speakers installed it's not unbearable. I love all the vents because it gives adequate air flow for my hot head. It does increase noise but that's too be expected. Great and easy chin strap. The only thing I don't like is the challenge to open the visor. I like to ride with just the tinted visor unless going over 60.

Ordered my helmet from Cycle Gear and had delivered to store in case it didn't fit -- I could return it right there at the store without having to deal with shipping back, etc. Everything went smoothly. I was notified when it was in, guy at the counter got it for me in about 30 seconds, and I tried it on and walked around the store to make sure it was comfortable.

I was in the store because of questions I had for other items needed, my questions were answered and did a purchase since item was in stock.

Clear information

So happy with my helmet, the ease of buying, and communication from Cycle Gear throughout the entire process. It even arrived early!

This is hilarious! There's a minimum on how many characters I can put here. So now I'm going to babble about why this is ridiculous. Instead of some sort of review for cycle gear I should have been able to put one four-letter word good. My experience was good but instead I'll say this is f****** ridiculous
There's that 50

I recently started my motorcycle journey a few months ago and needed some starter gear. Amber answered every question I had with honesty and had a very down-to-earth attitude. She got me on the right path to some really awesome gear. I will always ask for her going forward.

Sedici Strada 3 Animale
Red plaid jacket with additional level 2 padding
Cardo PackTalk Pro

Having an older phone means it's less likely to walk in to the store and finding a case for the specific phone model. Thankfully, warehouses are a thing, and Cycle Gear allows for delivery to the store! Got an email once the order was sent out from the warehouse, and another when it was delivered to the store. Local staff was friendly and helpful in verifying that what came in was ideal for my equipment.

Had to special order cause no one had one in stock for the sedici Strada 3 but I got it and it works wonderfully

Ordered a few parts now from Aaron. He has no problem looking up options and explaining the pros and cons. I also took my freshly paint wheels in for new tires, he treated them as they were his and had the tires on quickly

I ordered a set of progressive shocks that were discounted because they were "slightly blemished." The rubber inserts were dry rotted and completely cracked thru to the point that they could not be installed. It was obvious they had been installed and had a quite a bit of milage on them. When I called to return them I explained all that to the rep and he said that's what slightly blemished means. Really?

See above

Terrible experience with cycle gear.item was delivered Monday….i went to pick up Monday night and they couldn't find my order. Tuesday I called back and they found my order and I went to pick up. Shouldn't have to travel twice to the location for my order. Customer service in store is terrible

This was the first time I ordered directly rather than going to my local store. I'd still prefer dealing with the local store as they employ locals and pay them a decent salary which is good for our neighborhood but I wanted these boots in a hurry.

I purchased a set of hard side cases for my bike, they were advertised as open box, but as new, so I suspected they were a display model that was being taken down. They didn't show up and the tracking information was very vague. They didn't seem to move at all. I called customer service and they believed they were lost and refunded my money. A couple weeks later they showed up, but someone had just thrown them in a box with no packing material and they were damaged (scratched and scuffed up). I called customer service again and sent them some pictures and they sold them to me at a considerable discount. I kept them and I will use them, but I will most likely have to paint them to make them look nice.

their customer service was very helpful.

My only wish is that there was more selection in the stores. I wear half or 3/4 helmets and selection in store is pretty limited. Was able to try on the brand to confirm shape but had to go online for the style and hope that the fit would be similar. Thankful it was!

Title says it all, totally would (and probably will) order again.

They wanted nothing short of giving me the best experience possible

Fast shipping, hassle free ordering, and exactly as described.

Sales person at Rogers AR store was great. She helped with ordering and sizing. Looked up info etc.