- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.7 stars from 5,997 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,927 reviews
More airflow than a biltwell gringo, less air buffeting and noise than a bell. Guy at the store took his time to show me all the helmets in stock. But since I found the Bilt fits me so well, I'm glad I got to save money and still get an ECE 22.05 rating.
Physical store near me.
Recommendation, fit, price point.
Date of experience: July 4, 2024
Every time I go into this location, I find the staff to be knowledgeable about the products and services. You obviously hire motorcycle people to work here! Not typical in today's market. I've ordered parts from this location and they come quickly. Thanks.
Because it’s close by and the staff is helpful and knowledgeable.
Date of experience: June 26, 2024
Jacket is good. However there is a foul smell (sweat like smell) coming from the jacket.
I hung it to air dry for a couple hours but the smell is still there when you bring the jacket close to your face. Not sure if it was a returned item from someone who rode in it.
Jacket is good. However there is a foul smell (sweat like smell) coming from the jacket.
I hung it to air dry for a couple hours but the smell is still there when you bring the jacket close to your face. Not sure if it was a returned item from someone who rode in it.
Date of experience: July 8, 2024
Said I was not a first time buyer so promo code wasn't for me😩 I did order the AGV K3 helmet (without the discount /promo code plastered all over the page). I received the helmet. It is too big so I have returned it and I did love the helmet and the price is fabulous (even without the promo code plastered all over the pages I'm trying to look it). So! When my refund comes from returning the S/M, if it's in stock (which is almost impossible to find.) I'll order the same helmet in S. I may just give up if they are always out of stock.
Date of experience: August 17, 2024
Easy to navigate website and find exactly what I was looking for, shipping was also fairly fast!
Date of experience: October 2, 2024
I was looking for an alternative oil filter as the factory Kawasaki w800 was close to $ 20.00. I found a good quality filter ordered 4 of them for $34.00. Very happy with the purchase. And I got them in 2 days.
Oil filters
Date of experience: July 8, 2024
The store manager has a lot to learn about making the customer feel wanted!
Oem replacement.
Date of experience: October 7, 2024
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
I like this lil shop and the staff members. I can't complain about anything.
It seems a nice place from the pictures
Because it looks cool but also is pretty safe
Date of experience: October 7, 2024
I needed riding pants, but wasn't sure about the size, so I had them delivered to the store where I could try them on and exchange if needed. All worked out perfectly.
Availability of gear and a local store
Previous experience with the brand and reviews
Date of experience: September 4, 2024
There was a shipping problem with FedEx but Cycle Gear was right on top of it. They contacted me, let me know there was a problem. Reordered my purchase and got it right to me. Excellent customer service. They were proactive and reached out to contact me.
Date of experience: July 8, 2024
I had purchased a headset previously which has a radio built in and wanted the same system but couldn't remember the exact name. I had trouble finding the unit on cycle gears website so I went to the manufacturers site, found the product there and then returned to cycle gear to complete the purchase of the desired unit.
I’ve gotten items from them before and they’ve worked out well before.
It fit my desires.
Date of experience: July 10, 2024
From the associates in the store to delivery, i got all my gear along with the helmet that was ordered. I was right to trust them with advice on sizing and opinions on the other gear
Date of experience: September 2, 2024
I buy my tire and other things from the Tacoma cycle gear and in the past they have always done my tire while I wait, but when I tried to warranty my rear tire I was told it would be 2 or 3 days before they could get to it. So now I will be going some where else
Date of experience: July 5, 2024
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Ordered 4 items total. Three arrived in perfect condition, but received one (Quad Lock Stem Mount) that had a damaged box and was missing crucial parts. The rest of the order was just a dampener and a phone case to use with the mount so it made my entire order pretty much useless. Terrible experience overall.
Easy accommodations in case there are issues. There’s one in my downtown area
Reliability and recommendation
* CycleGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2024
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@cyclegear.com or give us a call at 1-800-292-5343.
So we can assist you and make this right.
I bought the Terra Evo Low boots. I am size 10.5 wide. The European size 45 fits pretty well.
Fast shipping overall great experience
Date of experience: September 19, 2024
Nice helmet. Not the best communication from delivery service. Otherwise very satisfied.
Because they have a good wide selection
Was time to retire my helmet
Date of experience: October 9, 2024
Item showed up quickly and as described. Here are more words to fit 50 characters
Item availibility
Price and availability
Date of experience: October 9, 2024
Awesome stand and easy to assemble. One of the best stands I've ever used
In stock products
Great products from woodcraft
Date of experience: October 9, 2024
Olivia and Dylan were there when I picked up my order, it's always fun to see them!
Because they’ve got great stuff and great customer service
It was a recommendation, and a good one at that
Date of experience: October 9, 2024
Absolutely love this specific store. Greatest customer service. My wife bought an hjc modular helmet and I bought a complete track suit setup and what a pleasant experience.
I was at another store over on the beach side of Jacksonville Fl, not the same.
Love to shop on site and not always on line.
Affordability.
Date of experience: June 29, 2024
These Web GoreTex boots from Alpinestars are good quality. I bought some of the original series of this boot >15 years ago, and after many many miles of riding in heat, rain and snow, they were looking pretty worn. Still without holes, mind you, but they showed the many years of use. In spite of this, they were still comfortable and (mostly) waterproof. I bought another set of the same boots because they are comfortable, last, and offer good protection without looking like a walked off the motorcross track.
Had them in stock and offer free shipping to a store near me.
Excellent prior experience with the same brand/style of boot.
Date of experience: July 9, 2024
I ordered a new rear tire and used the free shipping to the store. Once I had the tracking number, I took my wheel in the day after it arrived at the store and had it mounted/balanced. Great overall process!
They are close and have reasonable tire mounting prices and fast turnaround.
Used it before.
Date of experience: July 8, 2024
Excellent product, right price and timely delivery. From start to finish, the whole online delivery experience was perfect.
They have a great range of quality products.
Date of experience: September 12, 2024
Ordered brake pads for my BMW and they arrived 2 days sooner than expected. This was a great surprise as I needed the new pads to go on a group ride and did not think I was going to be able to make it.
I have always appreciated the staff and availability of CycleGear. I will continue to do so in the future.
Exact match with previous item used on the bike.
Date of experience: July 2, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
You can return your purchase within 90 days. In order to qualify product must be in new, unused/uninstalled condition. All original packaging and tags must be included. Returns with ordinary wear and tear or damage caused by improper use or accidents will not be accepted.Returns will be refunded to the original form of payment once the items have been received and inspected.