CycleGear has a rating of 4.7 stars from 5,997 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I've purchased from CycleGear more than a few times...helmet, communications headset, tires and now my third jacket. The Bilt jacket is superior name brand items I've tried. The price was right and delivery to my store was crazy fast, Over the years I've never been disappointed. Bargain prices are augmenmted by superior products.
Repeat customer.
Exactly matched my needs and surpassed my expectations.
Date of experience: August 12, 2024
Ordered 2 tires for my vintage Suzuki because they had the sizes needed. Received fairly quickly and mounted/balanced the next day
Had the sizes needed
Correct size
Date of experience: September 10, 2024
Went to the store to get a full suit, employee helped me get fitted for one by measuring me and let me try some on before I ultimately ordered one that I wanted. Great experience and would 100% recommend to my riding buddies!
Chose cyclegear because I've always heard great things and they were the closest store that offered the ability to get fitted and try on different suits.
Needed a full suit for the track.
Date of experience: June 30, 2024
Came in a asked about helmet sizing, got all the answers I needed, was allowed to try on all the helmets and spend some time walking around the store. Found the one that fit best for me and put on order the color I wanted. Came in quicker then expected and picked it up no issues
Closest store to my house
Did some research and store staff confirmed it was the best option
Date of experience: June 25, 2024
I got the 3XL size, and it's comfortable. I can wear it with my glasses. I was worried about the weight, but it's surprisingly light, and the padding inside helps with the sweat.
Product availability
Size availability
Date of experience: September 5, 2024
Employees were straight to the point and very polite. Would recommend for Bike Gear.
Date of experience: October 8, 2024
Matches my new mustang seat perfectly.
Formed to the contour of the fender right away. No need to set it in the hot sun.
Product availability
Matches me new seat
Date of experience: September 18, 2024
Helmet fits snug, Rx size up. Probably will fit better after break in. Shipment was timely and helmet was well packaged. No complaints. Overall, pleased with purchase.
Quite honestly, good price.
Like the icon helmet styling.
Date of experience: August 22, 2024
I placed an order for this item and I believe within two days I had it at my front door. I did not realize how fast it would arrive definitely 10 out of 10 love this jacket. I even bought one for my sister.
I only shop with cycle gear
Because I love alpine stars
Date of experience: August 9, 2024
It was a very satisfying experience. I honestly don't remember the last time I was this satisfied over a purchase that wasn't an illegal transaction. Hope we can satisfy each other again in the future.
Sincerely, a very satisfied customer
They had the product I needed for a good price with fast shipping.
I needed it b
Date of experience: July 13, 2024
Was able to get this Pinlock insert within a week. They even installed it at the shop when I picked it up. Buy online because some of the in-store labeling is incorrect and they may provide the wrong insert.
Price and convenience
Brand quality
Date of experience: July 12, 2024
I'm getting all my gear so I can start riding soon and I was weary on ordering something because I didn't know how the sizes ran. But it's true to size and it was a perfect fit and great quality! I'm about to order some more gear!
I’ve heard some great things about Cycle Gear
I’m wanting to start riding and the pants match my style
Date of experience: June 25, 2024
I was hoping for visor to be in stock in store, but delivery was faster than expected.
Replacement visor for helmet
Date of experience: October 7, 2024
I ordered a rear axle kit, the box was loosely packed so the contents were jumbled around on the inside, breaking out of its plastic seal and some smaller parts were all over the box, product wasnt damaged but some bubble wrap or more of the brown paper could have kept the smaller box from being bounced around in the bigger box
The payment option, and ability to pick up at store
Date of experience: June 25, 2024
Jonathon was extremely helpful over the phone in helping me order a new helmet. I came into the store to authorize the purchase, and the helmet was delivered as promised in a timely manner. Excellent customer service (a rarity these days). Thanks, Jon!
see above
They had access to Schuberth helmets.
Date of experience: June 30, 2024
Came as described and salesmen were very helpful, after being very disappointed with a previous brand, I was glad to see how helpful the team was.
Their customer service
Because a previous brand (Sedici) really disappointed me.
Date of experience: September 16, 2024
Was able to find and order what I needed. Delivery to store was a nice option.
Products and location
Needed to replace existing part
Date of experience: October 7, 2024
Great service I came in with little knowledge and was explained about the gear from jackets to boots to locks and helmets.
I heard from a friend
The explanation of choosing a good helmet and size and comfort and showing me different brands help me decide.
Date of experience: September 15, 2024
The guys at Cycle Gear and Bellevue are consistently helpful and knowledgeable. I appreciate them helping me get the half helmet kits installed properly. Always pleasant always Professional.
Excellent
Date of experience: August 26, 2024
The workers were very nice and helpful. Satisfied with the purchase.
Date of experience: October 7, 2024
I did it all. Purchased an item, returned it and purchased two more items. Everything was excellent. Staff was exceedingly kind. I do recommend cyclegear.
Nice and knowledgable people to work with
Date of experience: August 31, 2024
I was greeting right away and they asked if there was anything they could help with. They suggested some items seeing as I'm going for my exam soon. I ended up having to order a jacket for my size which was done painlessly. My only negative comment would be that the store never called me when the order came in or at least never left a message. I realized it was in a few days after the fact when I tracked the package and saw that it had been delivered.
Date of experience: July 31, 2024
I walked in and they had the Shoei in the size I needed. I got to try it on and an associate helped with the fitment. Unfortunately, they didn't have the color I wanted in store but they were able to order and ship it to my door and it arrived in 2 days! I would recommend anyone looking to buy their first helmet to buy from Cyclegear.
Store was the closest.
Needed a modular helmet and it was the best available.
Date of experience: August 14, 2024
The tires I bought showed up within a week in great condition, and the store was very easy to navigate
It popped up first with the best options
Best quality and fits my usage the best
Date of experience: September 9, 2024
My experience was great. I went to the white plains location where I was able to try on several style helmets to determine which one fit me best in both style and size. I found my perfect size and because of stock availability I was unable to find the color I preferred and was able to place an online order for my color helmet while I was in store. The associate was very helpful since the moment I walked in greeted me and had and was very knowledgeable of the products. So much that I went on to purchase a pair of gloves too with the help of the associate.
Physical location with park.
Sizing and style.
Date of experience: July 3, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!