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CycleGear has a rating of 4.8 stars from 5,993 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,913 reviews
They look sick and are great quality goods. Would recommend them to anyone!
Only site that had what I wanted
Because I needed them
Date of experience: September 24, 2024
Everything was excellent, look forward to seeing what else I could get for my motorcycle in the future.
Reliable, and fast service
Needed replacement mirrors to replace a broken one
Date of experience: September 6, 2024
I had to call my local cycle gear as I had never used an E-Certificate, the employee walked me step by step through the process and made my transaction seamless. Thanks, cycle gear.
The mass options available.
Date of experience: August 17, 2024
Fast and efficient, for what I order no problem no damage to anything of the products. Will be shopping again soon
Date of experience: August 26, 2024
The survey monkey feedback was too long. I thought ok, I'll knock this out because I do like to give feedback but, after 5 pages of multiple choice it started with the word boxes and I just closed it and sent cs an email telling them. It's a very robust survey but, man I don't know how people can stand more than a couple minutes of questions.
Availiable product and close to home. This surgery is much better.
I stretched my chain and needed a new one.
Date of experience: July 9, 2024
Overall I have had a wonderful experience selecting quality riding gear. The only issue I have encountered, at no fault to CycleGear, is a limited selection of riding boots for people with large feet. I finally settled on a EU 49, and it feels pretty good overall. Would have preferred a EU 50 but will not complain. There was only 4 or so options in my size available. But shipping was fast!
Really only local store around that carries a wide selection of gear. The Savannah branch sold me on the company.
Size availability and price.
Date of experience: July 14, 2024
Recieved the motorcycle boots in a couple of days even though it was free shipping. I'm very pleased with the boots. Good quality and perfect fit.
Bought motorcycle jacket from North Olmsted location. Recommended by a friend.
Date of experience: August 31, 2024
Quick and easy, got what I wanted. The attendant was a little stressed out because of the labor shortage at his location. I hope he gets some help soon.
Selection and price
Date of experience: August 6, 2024
New safety gear is high quality and delivered quickly. Looks great and keeps my safe. Sales staff were great.
Sales staff in Orange CT store is great
Quality, looks
Date of experience: September 4, 2024
I recommend going in store as the employees there will give you great service and teach you everything you need to know.
Date of experience: September 1, 2024
These are well constructed riding pants, solid snaps on all but hip pockets to keep your stuff in place, good stitching. Knee padding is held in by velcro at the bottom which isn't great, as when this starts to give way the pads will slide out your cuff. Wish they inserted from side on top rather than from below underneath. These also have a skinny jeans type of fit rather than loose, so they retain body heat a lot more than other types. Not ideal for Georgia riding. Good construction but better for a cooler climate.
Good balance of quality and price.
Date of experience: July 13, 2024
After having ordered tired locally and having it screwed up, I bought online from Cycle Gear and had them at my door in 48 hours.
Reliable delivery.
Bought before.
Date of experience: September 3, 2024
The boxes are arriving in suspect condition: tape ripped, box top ends crunched as if someone was inspecting. Goods inside are ok, but what's up with the boxes? May want to look into your delivery chain.
Date of experience: July 13, 2024
Application of promo (military) and RPM discounts and points and all that works very well and is much appreciated.
Date of experience: July 10, 2024
Great! No problems!
Products and discounts.
Date of experience: July 7, 2024
So far I'm very happy with the items I ordered, as well as the helpful filtering system for finding the gear you are looking for. I will caution I had experienced difficulty actually *buying* anything, as my order cancelled several times (perhaps because of an issue with my VPN?). Anyways, in the end I had customer service get involved and they resolved the issue
Customer service helped resolve my issue, but only like after the 3rd time I had called/emailed. Everything still got resolved in the end though
I had searched for CE approved gear, ideally that which was high-vis for safety purposes
Date of experience: July 17, 2024
Fast and easy online shopping website, several product options to choose from and great discounted prices when items are on sale, especially tires.
Great tire options at excellent prices.
Date of experience: August 25, 2024
As a new rider, I really appreciate your selection & cost point.
I reached out to cancel the order because I wanted to pick it up locally instead. While they couldn’t cancel the order because it was already processed, there was a prompt response to let me know.
Best sales for what I needed
It was on sale and I needed a riding jacket. Plus I like the look of it. It was a great deal for the cost
Date of experience: September 23, 2024
Good quality only thing is it fogs up sometimes but other than that would definitely recommend
Date of experience: September 23, 2024
Great service and merchandise. Freindly team members, very knowledgable about product and store layout!
Quality merchandise, service and price.
Need to long trip and needed merchandise fast.
Date of experience: September 10, 2024
Ordered online, received my parts in no time. The communication of everything that was happening was splendid. Keep it up CycleGear.
Date of experience: August 25, 2024
Your site is difficult if not impossible to navigate on mobile, you have items listed that are completely out of stock and unavailable and you participate in Pink Tax. Your product descriptions are vague, you have very little for the smaller structured, and you're far too curt in store.
The only shop that carried what I was looking for to an extent.
Date of experience: July 16, 2024
Ordered to store because of possible porch pirates in neighborhood. Ordered on Sunday had email notifications package was ready to pickup on Wednesday
Competitive price as other internet sites with free ship to store
Extended foot pegs on harley needed Extended shifter peg
Date of experience: August 15, 2024
I wanted some adjustable clutch and brake levers for my Harley Ultra. I ordered them through Cycle Gear in Salem Oregon. In a matter of days I received the PSR adjustable levers and I appreciated the military discount. I am impressed with their customer service and the friendly staff.
I am a member of the Oregon Veterans Motorcycle Association and they generously support us in our fundraisers.
I desired to have my controls closer to the grips and PSR fit the bill.
Date of experience: July 28, 2024
Ordered a Stockton roadside tool kit and a couple of Ram Mount X-Grip rubber tethers which were delivered to the local store, saving me the cost of shipping. It's always a pleasure to have an excuse to go to Cycle Gear and see what's new and what's on sale. Also, the staff is friendly and unfailingly helpful. The Stockton tool kit is very heavy for a motorcycle tool kit, but much of what anyone would need, as long as we add in tools large enough to manage the rear axle...and more weight. I'll be having my next rear tire mounted soon. Cycle Gear makes it easy to purchase with good prices and mounted and balanced with adequate savings to make it a no-brainer.
Local and relatively well-stocked.
Truthfully, the Roadside Tool Kit was on sale.
The Ram Mount tethers are simply good insurance. A friend recently had to buy a new phone because his escaped the holder on a highway. I prefer to keep my phone well secured.
Date of experience: July 18, 2024
Easy to shop and order. Nice to have a store nearby, so I can try on boots there in case they are not the right fit.
Date of experience: May 31, 2024
Nearby store and slight savings with mounting and balancing.
Date of experience: December 9, 2023
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
