CycleGear

I think windshield extension is dangerous and would like refund

Told cycle gear employee and said would do what could , understood problem. Would talk to manager.

I have been going to Culver City CycleGear for a few years. We just bought two new bikes and Virginia was so helpful in getting them ready for our first trip. She was knowledgeable and thorough making sure our accessories and parts fit before we ordered them. She knew we needed an additional kit that saved us time and a headache. She ordered parts and gear that weren't available in the store, and we received them in two days. No matter how many questions I have, Virgina and her team are always patient and helpful.

Was supposed to come thursday and rhen friday and then it came saturday but i think it was because of the bad weather so its fine just had a little delay

The Counter guy was very helpful in getting the same that I had. The Michelin took five days to come in. They called when it came in. Now I will remove the wheel and have Cycle Gear mount and balance it for me.

Jessie at Dublin cycle gear deserves a raise. This man went above and beyond what he needed to do to help me track down parts for my 1992 Suzuki. Even though he got busy he followed up and made sure I was able to purchase what needed. Thank you!

Cycle Gear staff at the Plano store; Chris, John and Cindi are excellent. Great Customer Service skills and very knowledgeable about the products. Could not ask for better staff.
Not as happy with the original Cardo Edge Duo that I bought. Had to return it and get a new set. In addition, the external boom mic that I purchased for a 'Halfie" helmet was also defective and had to be replaced. The 2nd Edge works fine, but it took a lot of time trouble shooting the original equipment and then revisiting the store to buy a new set. Something that expensive should not have failed.

Leather jacket fit perfectly which I based on prior reviews. It arrived very fast and I loved the fact that first time buyers got a discount. Love this site!

Very Kind Service, I went to the Pensacola Store and ordered my helmet (Bell Qualifier Black and Gray) Fast shipping as told it would be,Friendly rep. Would recommend to anyone

Just checked on the shipping

The team at Cycle Gear went above and beyond to help me find the right ADV jacket. It is a big purchase and it needed to be right. The guys were professional and helpful in getting in a new size and processing a return for me.

Return a faulty product and order a replacement from a different brand.

My package came a day later than originally expected. I was so excited to get my new riding jeans. I loved the stretch, but the fit was too big in the waist and the inseam was a little short. The length of the pants was just long enough when standing. So it was way short for riding. I will be spending them back. I was so disappointed, especially after the late delivery.

Needed spools for the rear of my Z900, and wanted red if possible. The salesman quickly consulted his online inventory, then showed me exactly what I was looking for. Two days later I had them. Simple!

Like others have said, the size runs small so get one size bigger than you think you'll need. I do with the built in visor had an option to not be tinted. Going to order a clear visor so I can ride at right and not worry about wind/bugs getting in my eyes.

Good products fast shipping cycle gear has always been on top of there game simple website. Like it should be!

Great product that I could not find at my local superstore. Fair price and free shipping.

Quick shipping, good price, exactly as ordered! Guy at the shop was super helpful

I was pretty satisfied with going to shop in the store and found some stuff that I needed. The employees were very nice and helpful. They were knowledgeable in the products sold because they are riders themselves which I appreciate. Products were organized to a point where most people could easily find them. The problem comes when wanting to find specific products though, throughout the gear I found that there's only a handful of different brands to try on for different items and none of them were what I or the others that I brought into the store were looking for. It seemed that only the lower dollar items were stocked in the store and the higher priced (which I was looking for) ones could only be found online. I understand that keeping pricey items out of stores keeps revenue from dipping but some of the riders would be more inclined to buying high dollar items if the could try them on before buying especially since that's our protection when we ride.

I've bought tires and gear from Cycle Gear for years. I always get great service both on line and in the store.

Always Great! Great Tire Pirelli rosso 4 shipped to store in 5 days, They called me and I brought the rim to the store the next day it was ready!. The three young men deserve kudos they did exactly what they said they would these days that's five stars. This coming from a guy who has been Ridin' since 1968, Thanks again.

Went into the store in Allentown and was helped by an associate. This was our first time purchasing a helmet. Tbe store did not have what we wanted in color and size so they ordered it online.
Very helpful.

This was our second Bike cover we purchase thru Cycle Gear as they were the same cover and the lasted one was several years old (in the Texas heat be luck it last a year). We have purchase a lot of stuff from Cycle Gear online & in store and we have ever had a problem.

Outer packaging and inner packaging of box was soaked, dried out taped, and delivered wasn't very bad condition, but the motorcycle helmets seem to be OK

Gave me a number to call I called. They didn’t seem to care except that the product was OK.

I absolutely love these, I looked at the other reviews and took the advice to order a size up. They are tight but stretchy enough to fit well. I imagine they'll be excellent in the autumn but they are multilayered and get very sweaty when out riding on 90 degree Fahrenheit days.

The saleswoman Lorena was very knowledgeable and helpful. I tried several items, and she gave me thorough information about the products for the purchase on that day and future purchases.