CycleGear

Jonathon was extremely helpful over the phone in helping me order a new helmet. I came into the store to authorize the purchase, and the helmet was delivered as promised in a timely manner. Excellent customer service (a rarity these days). Thanks, Jon!

see above

My experience was great. I went to the white plains location where I was able to try on several style helmets to determine which one fit me best in both style and size. I found my perfect size and because of stock availability I was unable to find the color I preferred and was able to place an online order for my color helmet while I was in store. The associate was very helpful since the moment I walked in greeted me and had and was very knowledgeable of the products. So much that I went on to purchase a pair of gloves too with the help of the associate.

Person was very helpful in helping pick out the right tires for my. Tires arrived in a very timely manner. They look great, feel great, & handle as was told. Very satisfied with my purchase.

Getting new gear after an accident is hard, especially when needing pants since they very in size within the sizes. CycleGear makes it easy to find what you need and want, even if they don't have it in stock.

I came into the store frustrated with the lack of riding gear options available for women who are not 120 lbs. and also provides good protection. I met Matt at the store who was extremely knowledgeable, completely understood my needs, and continued to brainstorm with creative options throughout the store until he found solutions that would work for me. He even had great ideas of how and where to alter purchased gear if needed, and informed me of a rider blog that would be helpful. Matt not only saved the day but also saved my sanity because without his help, I was seriously starting to think that I would not be able to ride anymore. I can't thank him enough for his kind, courteous nature, for making me feel so comfortable, and his tremendous knowledge. Matt provided the best customer service I've ever had. Thank you Matt!

Ordered a jacket and shoes at a shop to be delivered to the shop. When I went to pick up, I decided to return the jacket and that was done with no hassle at all. Great service.

I learned a lesson when buying a helmet. Try before you buy. Also was told to purchase adapters for my new bar end mirrors, and they were the wrong pieces for my model and year of bike. Sales incorrect on this one.

I purchased a new back tire for my 2021 Indian Challenger Limited. I was notified when it was received by the store, so I took my rear wheel in to get the new one installed and balanced as the store advertises for $30 if you purchase it from Cycle Gear. Which I did. It took a while to install and balance. When they brought it out to me, I was informed that they would never do another install for an Indian motorcycle. The reasoning was that he said in order to get the bead to seat, he had to inflate to 160 PSI which he said was dangerous. I would agree that inflating to that PSI probably would be dangerous. What I don't know, is did he try lubricating that rim and bead with soapy water in order to make it more slippery in order for the bead to seat? I'm not sure what procedure one would use in that case, but it is disappointing to know that Cycle Gear will no longer mount tires on either of my Indian Motorcycles, even when I buy the tire from them. Very disappointing to say the least.

I got the helmet one size bigger than I use in response to reviews about the product but it still felt tight on my head and I felt like I was having a headache.

We bought a new helmet for my 9 year old grandson for are family vacation. I was worried we wouldn't receive it in time. I called customer service. They had it shipped overnight to me. What great customer service. Very happy

So. I'm a big boy. 5'8" 250lb. I know may waist and my inseam. These are sold by sizes like large, extra large, etc. I ordered a 2XL short. I wear a 2XL shirt. No chance of wearing them. I need to loose like 20 pounds to have a shot at it. I want to lose the weight. So i'll hang onto these. Right now, however, they just sit on my dresser. Sizing things when your not the perfect shape is not easy, fun, nor consistent. If there was a chart to help you figure fitment i never saw it.

Easy to find exactly what I was looking for and peruse other optional

Good selection reasonable price easy check out timely delivery

I'm so glad I went with cycle gear to order my helmet it fits great and looks great too!

I was shopping in the page, yhen I got a coupon offered, i tried to apply it without success, I was finally able to do so but needed to repeat the proceas several times

I was happy with price of tire and install fee. I just wish they greased the bearings and inflated the tire to more than 12 psi. Probably had dozens of tires mounted and always got them back with greased bearings and fully inflated tires, maybe I was just spoiled?

Michelins Pilot Road 4 GT tires purchased for my 2016 FJR. These are now the fourth set of these tires the bike has seen in the past 8 years. Great value compared to stepping up to the newer GT offering from Michelin. Cycle Gear was fast to ship, quickly installed the tires on my wheels (and at a discounted rate given the order was placed through the store) and offered great communication when they were ready to be picked up.

Ordered a set of tires and had them delivered to the store. Stopped in and had them changed within a couple of hours! Customer service is A+! They have been super helpful in all my experiences with them!

Like what I bought, so far a great product. Road 1500 miles from Texas to Colorado and the sound and performance were what I was hoping for.

As with every purchase or tire install at the coral springs store, the customer support is spot on and the guys (all of them) are there to help. Great store

N/A I don't want to answer this and publish words to the website.

Lining them up and getting them to look good was really easy for me. I've struggled with other similar products, but these being as stiff and heavy duty made it a lot easier.

Took 2 weeks to get delivered to a store close to me, when it came from another store in same state? Then the thing did not fit, there was no more info other then course or fine thread. Got that right but it was a half size too big