- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.8 stars from 5,969 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,861 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Bought this for my 2024 Kawasaki ninja 650 ABS and everything went well, first thing I installed on my bike so it did take me a long time but was worth it. Only issue I had was getting the rubber end of each turning signal into the appropriate spot in the mount, it didn't fit at all and took me an hour alone to do that part.
Reliability
The cleaner look
Date of experience: June 4, 2024
I settled on Shinko 705s. The stock in the online site is low or out the majority of the time for the tires I wanted. Not a big deal.
The installation was terrible. The service was amateurish at best. I will never be buying from Cyclegear in Lawrenceville GA.
Their team is very inexperienced in tire installation. The store manager did mine, because the regular employee was afraid to damage my new wheels. And he did a poor job him self. He could seat the front tire. He stated it's because the compressor is not the best. I have installed tires with my bare hands and a small compressor at my home. How can he, having better tools, not get the job done efficiently?
The installation was terrible. The service was amateurish at best. I will never be buying from Cyclegear in Lawrenceville GA.
Their team is very inexperienced in tire installation. The store manager did mine, because the regular employee was afraid to damage my new wheels. and he did a poor job him self. He could seat the front tire. He stated it's because the compressor is not the best. I have installed tires with my bare hands and a small compressor at my home. How can he, having better tools, not get the job done efficiently?
Also for it to take 3 days is crazy to get a "we tried, but couldn't do it" Is pretty sorry for a large company like cycle gear.
I thought the installation was a good deal but it turned out to be a waste of time and money.
I chose the product because it is a good value. Shinko did a great job with the tire not cycle gear.
Date of experience: June 11, 2024
The selection of tires is always out of stock.
I had to settle for something cheaper because cyclegear never got more product in stock. I waited well over a 2 months for a specific set of tires. Tourances.
Installation fee was affordable.
Date of experience: May 30, 2024
The tire shipping was a little slow with fedex. But the service was great at the store
Excellent
I like bridgestone
Date of experience: August 30, 2024
Went to cycle gear knowing that I had to special order a few things. The clerk at the store, Bella was a great help in getting g everything ordered. She even got me enrolled in the Loyalty program.
Price, availability of parts, delivery time for parts not on hand. And I’ve been shopping at Cycle Gear for almost 20 years.
I needed them.
Date of experience: July 1, 2024
The helmet size and style I wanted was not available in the store. It was ordered, and arrived and was available for pickup a day or two earlier than the projected eta. Very satisfied with the service provided by CG.
Best selection of motorcycle products in the relatively small urban area where I live.
Chose the item after salesperson assessed my needs, provided a number of options and offered ideas and suggestions. I appreciated that I wasn't directed toward more expensive options than what my needs and wants required.
Date of experience: June 11, 2024
Quick checkout as always!
The website is abit out of line lately...
I used to be able to search for an specific product, but now it gives you endless pgs of related items to my search.
Always been my primary store.
Product reliability
Date of experience: July 17, 2024
Always been my primary store.
Date of experience: July 6, 2024
I ordered the item I needed while I was shopping at the Clairmont location delivered to my home. You're staff was incredibly helpful with assisting me to determine the exact part number I needed and got it odered for me no problem. Delivery was quick and customer service was outstanding, as I've come to expect from cycle gear. Thank you so much for being my go to place for anything motorcycle related.
Cycle gear is the first place I check for anything I need motorcycle related
It was the product needed for my helmet To be able to fix it
Date of experience: June 4, 2024
Ordered a pair of tires-- CycleGear had the best prices and shipped right away. They got in a couple days ago and look great
Date of experience: August 2, 2024
Nikki was fantastic! I bought a silver colored REAX Alta 2 Mesh Women's Jacket. It fits perfect and looks great!
It’s the only place to go for all your gear.
Fits perfectly and I love the style of the jacket.
Date of experience: August 19, 2024
Had a great experience looking for helmets. Everyone so nice and helpful.
Lots of choices
What I liked
Date of experience: August 30, 2024
I should have been more thorough in reading the description
Their local if I need to return anything
I thought it was better built than it is
That’s on me tho!
Date of experience: August 30, 2024
Smooth and enjoyable shopping/purchasing experience. Cycle Gear delivers the goods every time.
Cycle Gear usually has what I am looking for and awards me with store credit for my purchases.
Date of experience: August 30, 2024
In store pickup and appealing return policy
Date of experience: June 13, 2024
The products were exactly as described in the listings and arrived very quickly thanks to my Rider's Pro Membership.
Date of experience: August 6, 2024
Morgan helped me through a technical error on the side of my bank. She was patient and made sure I was able to place my order successfully and receive my items on time.
You've got a life-long customer here
See above
Recommended by a friend
The Bell Bullitt looks great.
Date of experience: June 3, 2024
Lov it to easy well very easy to find what you want and to order and i dont need to drive out to the story
Where else would i shop very dependable, friendly service they seem to have everything
Date of experience: August 10, 2024
Where else would you shop for cycle products
Date of experience: July 24, 2024
Where else should I go for my cycle needs
Date of experience: July 16, 2024
Manager helped me with what i thought i wanted to what i really needed he was very knowledgeable happy with what i bought yet got what i needed and saved money i will definitely go back with confidence knowing help is there for me and not for the sale good job to the employees at cycle gear
Basically what better place to purchase products for your bike and ppe certainly i dont like going to the dealership it is such a different atmosphere i recommend cycle gear
Needed a new helmet wanted a new jacket and splurged on some new gloves thinking about new riding shoes and some parts for my bike
Date of experience: July 14, 2024
Excellent customer service from the Pleasanton store location. I was debating over 3 different phone mounts and they were super informative and honest. Very satisfied with my purchase.
Date of experience: June 26, 2024
As a long-time Revzilla customer, I purchased almost all my cycling needs through them. I had seen the Cycle Gear stores but never went into one. Then I was in the market for a new hot weather jacket and decided to try Cycle Gear to try on some different models. What a wonderful surprise when I walked in and was immediately greeted by a super friendly and extremely knowledgeable salesman. He answered my questions and they even had the jacket I wanted in stock. I then was delighted to learn that Cycle Gear and Revzilla have joined forces. This is perfect because the exemplary customer service and product selection I've received through the years is now available at a brick and mortar store with an amazing selection and a similar level of customer service. I also joined the RPM program and already reaper the benefits of that. I can't imagine buying from another source other than Cycle Gear/Revzilla - this is the position that companies strive to be in and these guys have achieved that for my cycling needs.
Local store and a realization that Cycle Gear had a very large selection of jackets on-line.
Needed a new, more protective hot-weather jacket for summer riding in Arizona.
Date of experience: June 30, 2024
The best motorcycle gear selection in the Commonwealth of Virginia. And beyond.
They have the right motorcycle gear especially helmets locally in the United States.
Date of experience: August 29, 2024
You have a good selection of products and the price was also very good. Thanks.
Friend sent me your link
Date of experience: August 26, 2024
I was amazed when my order showed up before I even expected it. Great service.
Have always had good experience with them.
Best fit for my bike.
Date of experience: August 26, 2024
Got what I ordered, good quality, decent shipping time, etc… All is well that ends well. :)
It’s where I typically look.
It was what I wanted.
Date of experience: August 22, 2024
Bought new replacement tires from online. They were not in store but shipped and arrived within two business days. I was notified of their arrival and was able to have my buddy pick them up. Nice extra was them calling me directly to verify I authorized him to pick up on my behalf even with all the order information on hand.
Local and they support our local riders and group.
Recommended by riding friends.
Date of experience: May 24, 2024
New rider hear, never bought gear before. Had an idea of what I wanted and they helped answer my questions. Really wish I remember the name of the guy that helped me, I appreciated his help - the real tall guy :)
From Topeka they were the closest option with a lot of inventory
Optimized for cool gear in the summer
Date of experience: June 4, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.