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CycleGear has a rating of 4.8 stars from 5,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,857 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Shipping time for the tire was slow but customer service and turn around time for getting the tire was quick
Not alone of motorcycle shops around me
Dunlop sport max gpr300
Date of experience: July 30, 2024
I had stuff coming from all over the country. But by the end of the week, I received everything I had ordered. Nothing was damaged or lost. Everything fit on the motorcycle where it was supposed to.
I’ve ordered from CG before.
They fit my motorcycle.
Date of experience: June 25, 2024
Fast website. Easy to navigate. Great prices and fast shipping. Thank you.
HJC helmet selection
Date of experience: August 19, 2024
Fast service. Free shipping. Thank you!
Date of experience: January 9, 2024
It was a wonderful and awesome experience. It was not hard to go through the website. How is that?
Because I like the prices
Because it was on sale
Date of experience: August 18, 2024
The helmet arrived sooner than I was told. Vety pleased with the delivers, and the helmet is phenomenal!
Past history of purchases, quality and price.
Date of experience: August 3, 2024
Was a mix up on color of riding pants I ordered. Also needed a larger size. Talked to customer service and they got a new pair sent to me in a couple days. And lined up free shipping to return the pair I already had. Will continue to shop with Cycle gear.
See above
Price and selection
It was the colors my daughter wanted
Date of experience: May 5, 2024
Product was delivered early. Great customer service at the counter. Easy process and shipped to my home.
Previous experience with the staff and products.
Needed new brake pads
Date of experience: July 30, 2024
Tried a couple of the helmets on in store, but didn't have my size there. Purchased online and arrived in about a week with the free shipping.
Choice of products and price
Price and features
Date of experience: July 24, 2024
Ordered what I thought was stock size tires for my new bike. Was not the car. But the return was made super easy by the very helpful staff.
Was recommended to me
Reliability.
Date of experience: July 27, 2024
Was impressed with service received after myself and spouse went to shop for helmets, tried many models and have to say so far happy with what received.
Local shop, hear good feedback
Date of experience: June 25, 2024
Popped into the local Cycle Gear store to look at helmets for my wife and saw that Shoei was discounting the Neotec II due to a new model coming out. They didn't have her size in stock so ordered right there through in-store and had it shipped. She loves the helmet!
Local presence in case of problems.
Brand, quality, value.
Date of experience: May 13, 2024
And wear a heated jacket from Cycle gear in cold weather and they don't last more than two years without something going wrong. Of course the warranty is only one year. These are not inexpensive items
I was offered a discount on a different brand and replied three times with no response
Date of experience: April 18, 2024
I ordered a leather jacket and was unsure if it would fit since different lines have different measurement methods and it didn't really make sense to me. So, I had it shipped to the store so, if it didn't fit, I just say I don't want it and I am done. It ended up fitting and I kept it but, I liked the approach as it minimized time/energy. Also, I bought the spin armor insert at the same time.
Because of the ship to store option.
I liked this leather. I met my style, and price range preferences.
Date of experience: May 22, 2024
The employees barely help or talk to you. Ordered tires and they wouldn't put them on and never know what they actually carry in store. Just my experience though.
I thought it'd be a fun and good store
I needed tires
Date of experience: June 15, 2024
I have watched tire prices rise quickly and those costs do not allow me to purchase accessories that I want.
Staff at the Gastonia, NC store have always been very knowledgeable and friendly.
Price and availability
Date of experience: July 16, 2024
Shane was very friendly and helpful! I was looking for a three quarter helmet with a face shield and he got me exactly what I needed.
Recommended by a friend.
Shane recommended it.
Date of experience: July 28, 2024
I went from a bell Mx-9 to this and all I can say is wow! Ultra quiet and way less buffeting at highway speeds. The pin lock is also new to me and it is definitely a game changer, rode in 40 degree weather to work and never fogged up once! Also no blind spots whatsoever. Great helmet, definitely premium and would for sure buy again
Used them before
Great reviews on the helmet
Date of experience: April 21, 2024
I am trying to find a solid pair of enduro boots.The Sedici Garda WP Boots all have dysfunctional buckles. They would be nice boots if the buckles actually worked. I tried on 3 pair of Sedici boots and none of the buckles worked. I also tried on a pair of Thor Blitz XR Trail Boots. Buckles work great but they are a bit too stiff. The Forma boots were the best feeling boots and I will likely buy them.
Cycle gear has an on-line presence and a local store presence making shopping easier when I have to try on several pairs of boots to be sure I get the right fit.
I have not finalized the product I will purchase. The Thor Blitz XR Trail boots fit well but are too stiff. I tried on the Forma adventure boots in the store and liked those better.
Date of experience: June 3, 2024
4 tires purchased and mounted for a Ural with Sidecar. Andrew couldn't have been more helpful. Great experience, will definitely use the store in Santa Fe Springs again.
Had the times I wanted at a competitive price.
Not many products available for my particular application.
Date of experience: July 2, 2024
My only wish is that you had a seacoast area location in New Hampshire. Other than that, when i have time to get to a location, I really like the selection.
It's the best available in the area
Husband wanted a gift card
Date of experience: June 23, 2024
After reading the reviews in several places I decided on Cardo and CycleGear due to both companies reputation for quality and reliability. Bike has been in the shop since I installed, looking forward to seeing how the Edge performs on the road!
Previous experience with company and outstanding price point on the product I was looking for.
All of the product reviews pointed to Cardo being the industry leader/standard for in-helmet comms.
Date of experience: June 6, 2024
Able to find what I needed quickly and the site filtered out exactly what I needed for my bike. Quick ordering process and fast shipping.
Had the best prices
Not too expensive and fit my bike
Date of experience: July 28, 2024
Order was quick, shipping not as fast as usual as usps was used and usually it's fedex. As for the product, location of padding feels more suited to a bicycle seat than motorcycle, pads need to be up higher towards the tailbone
Good selection
Date of experience: May 11, 2024
Date of experience: January 14, 2024
Kelsey in cust service is super helpful! Great deal on this helmet, hope it fits like my last bell race star carbon
Date of experience: January 11, 2024
Was easy to install, stays tight to by bars and doesn't loosen up while riding around
Date of experience: August 13, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.