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CycleGear has a rating of 4.8 stars from 5,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,857 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Quick and easy, installed at home, would like to bring wheel in for Balancing
To use my discount
Date of experience: August 19, 2024
Fast delivery, easy to find on the website and shipping was quick.
Recommend by a friend
Date of experience: August 19, 2024
Got the tire ordered super quickly and it was delivered in a couple of days.
Date of experience: August 19, 2024
Seamless transition from start to finish. Everything arrived on time and without delivery damage
Parts availability
Quality products
Date of experience: August 19, 2024
Easy, fast process. Great service and fast installation once the tire arrived
Location and tire changing services
Good brand name
Date of experience: August 18, 2024
Location and tire changing services
Date of experience: August 7, 2024
Everything went well, but the helmet is too small. I chose a large because I have a "bilt" helmet that's a large. Apparently the electronics probably account for the difference in size.
I've always choose Cycle Gear when appropriate.
I've had a Bell and Bilt helmet, but now I'm trying to find a Bluetooth integrated helmet.
Date of experience: June 30, 2024
A few years ago I got back into serious riding with a purchase of the legendary Honda Valkyrie Tour. But it was only this year that I accepted an offer to join an old buddy and ride up to Lake George N.Y. For the Americade Rally. As such it was time to upgrade from my longtime HJC shorty helmet to a brand new Bilt brand modular helmet with Bluetooth capability.
Before ordering the helmet I went to my nearby CycleGear store to check out the various helmets and tried them on for size too. Then, after mixing & matching and comparing the different types, style, and of course, price point. I made my selection for a BILT Techno 3.0 modular helmet w/Sena Bluetooth as it checked off all the boxes. I held off making my in store purchase as I wanted to still research other vendors. So upon further review I concluded that it was the right helmet for me and CycleGear was the right place to order. And boy am I glad I did! I tried on my new helmet (size 2XL) it did not feel as comfortable as when I tried it on at the CycleGear store. No worries ! I packed the helmet back up and drove to my local CycleGear store where the knowledgeable staff evaluated the fit and determined that indeed I had selected the correct size As it turned out was that it being a full-face modular, it was noticeably heavier then the half-helmet that I wore! So having that ability to access the store for hands on customer service was priceless for this seasoned rider!
Date of experience: June 5, 2024
Date of experience: April 9, 2024
The quantity of product choices is very impressive. Couple that with product review and reviews makes ordering a no-brainer!
Cycle gear has become my go to retailer.
Date of experience: April 6, 2024
Everything was just a few clicks away. And as soon as I receive my e-Mail approval for RPM discounts I'm gonna click some more and start clearing out my wish list!
Date of experience: April 6, 2024
Everytime I order any gear thru Cycle Gear I feel as if I'm dealing with a trusted partner.
It's my go-to for all moto gear!
Date of experience: February 13, 2024
First time shopper, very satisfied! Competitive prices, good discounts, Items were good quality, packed well, fast and FREE delivery. Will continue to shop for all my needs.
Great variety, great prices, delivery.
They fit my needs
Date of experience: June 7, 2024
I love CycleGear, I'm still fairly new to riding and they made my transition incredibly easy. Their member discounts and incredible customer service has given me a lot of confidence as a rider.
Date of experience: June 6, 2024
Riding last night my fog screen started to fog up. It was good for a couple of days but now its starting to fog.
Date of experience: July 26, 2024
1. Boots were not easy to put on as there is no loop or other strap to assist pulling on, event right sized to my foot, and the BOA system pulled way out, it was a bit of a struggle. Perhaps a 1/2 size up will work.
2. BOA system is cool, but still have to watch tongue and laces as they get caught up out of the boot and have to be fixed to retain correctly
3. Size is odd, they seem thin vs normal, wish there was a wide version.
May return.
Prices, online, local (but do not have these in stock at all)
Word of mouth
Date of experience: April 18, 2024
Needed rear brake disc and pads for older BMW. In stock, good price and (with membership) fast delivery. Yet to install but all looks correct.
Had part I needed and I have an account
Date of experience: July 14, 2024
This is a second liner for my helmet so I have the option to rotate them. Wear one, wash one. Anyway I went to buy this a very looooonnnggg time ago and it just came back in stock. Seriously, what if the one that came with the helmet got damaged? Ride without a helmet? I don't think so. So the only option would have been to purchase a second helmet and if this is the way Sedeci supports their products I won't buy another.
That's where I purchased the helmet.
It fits my helmet
Date of experience: May 19, 2024
Living close to the Orlando store, I prefer to shop with businesses that have a presence in the state. Unfortunately, almost everything I have bought has been unavailable at the Orlando store and I have had to resort to buying online. I wish there were more things in the store so I could actually try things on but I realize you can't stock everything.
Because you have a brick and mortar store in Orlando.
Date of experience: December 4, 2023
Found what I needed. Fedex took forever to get it here and the packages were left out in the rain. Luckily no damage, but use a different shipper. Fedex is terrible and cannot be much cheaper than ups, their drivers actually seem to care at least a bit.
Date of experience: April 12, 2024
Very satisfied with cycle gear, owning a Harley I never thought of going to this company. Bought tires during their promotional period. I was told it would take 2 to 3 days to receive them. Drop them off on Saturday. Pick them up on Sunday very satisfied with cycle gear.
Date of experience: May 10, 2024
We ordered a new riding jacket for my girlfriend. It arrived at our house sooner than expected. Thanks for the prompt service!
Date of experience: July 6, 2024
I had to return a helmet and get a larger one for my wife and everything went smoothly
Date of experience: August 17, 2024
Date of experience: March 19, 2024
When it comes to motorcycle parts, I don't know much. In my experience, the parts guys are knowledgeable and haven't tried to finesse BS answers into sounding right. When they haven't been able to help,they've pointed me in the Right direction. That helps a guys like me how knows little about bikes. So far they've been spot on.
Very applicable and friendly.
I bought my first helmet there. It was recommended by a coworker of mine who worked there ( Lulu). And got all my riding gear there since.
Parts replacement, project s, and preventive maintenance supply. A well as riding gear.
Date of experience: April 23, 2024
CycleGear is my new go to source for all my Honda AT needs. I unfortunately had to return an item as I made a mistake when I ordered it. The graciously facilitated the return without problem. I appreciate that and will be a regular customer from here on out.
I had to return an item that I didn’t need. The return process was simple and problem free.
Great value and selection.
Great value and reputable merchant.
Date of experience: April 24, 2024
Cycle gear had the best price with item in stock. Always fast shipping. The website is easy to use and very good items descriptions, photos and reviews.
Always my first choice.
Needed an upgrade.
Date of experience: June 7, 2024
Ordered the smaller Shoei cheek pads for a size large helmet. (Stock 35mm vs new 31mm) These made a great helmet much more comfortable. No more pressure on the upper jaw/cheek area.
Always great service, good prices, and super-fast shipping from CycleGear!
Good prices, products in stock, fast shipping.
More comfort from helmet.
Date of experience: April 28, 2024
Staff worked to get my new tire installed quickly so that I could get on the road for a trip I had planned for the next day.
Date of experience: July 26, 2024
I got my motorcycle tire for way cheaper than I normally pay and the shipping was good as well. Thank you!
Needed a new rear tire soon
Date of experience: July 9, 2024
I am so pleased to have a Cycle Gear so close to my house. It has become my "go to" place for all things motorcycle. The customer service in the Seaside Ca store is awesome! My thanks to Daniel, Ray and Albert for always being great to talk to and giving great customer service.
Best price and Ray really helped me find the right tires.
Recommended to me And good price.
Date of experience: May 9, 2024
Went to the Harrisburg store to make sure I was ordering the correct part.employees were very friendly and knowledgeable. Made shopping and getting parts shipped easy also got a new helmet when I was there.prices are very reasonable.
Not many non just Harley stores around here
Price and shipping time
Date of experience: May 6, 2024
I recently made a purchase at the store located near torrance and was initially pleased with the quality of the products and the friendly service provided by a female employee. However, my experience took a negative turn when I was assisted by a male employee who displayed a lack of professionalism and made me regret my purchase. As a result, I chose to purchase the remaining items on my list at a competitor's store, where I found better pricing and a more satisfactory shopping experience.
Prior experience in making purchases at that location.
The female staff member at the establishment suggested the product and demonstrated a high level of expertise regarding its features and benefits.
Date of experience: May 10, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
