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CycleGear has a rating of 4.8 stars from 5,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,850 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Received the package in perfect condition. Very satisfied with my order.
Date of experience: August 12, 2024
Whether it's an exhaust servo buddy or a stand cycle gear has it all
Date of experience: August 12, 2024
Angel was very helpful and knew exactly what kind of helmet I needed.
Date of experience: August 12, 2024
We went to the grand opening of the Queen Creek, AZ store and the deals were great. David who served us was very attentive and helpful with his product knowledge. Can't say enough good things about him. And we love our new gear!
Google search
Date of experience: March 6, 2024
I am looking for a hi-vis helmet. The rear of this helmet is grey camouflage, kind defeats the purpose. I want to avoid collisions from all sides- I am returning. The fit was great but safety is my #1 concern.
Not a lot of other choices where I can try it on. I tried on at the store but they didn't have the color I wanted
Safety, Comfort
Date of experience: April 17, 2024
Good purchase. Many site recommended this tires and the grip so good!
People are always friendly
Date of experience: August 11, 2024
Was looking for a specific helmet and ended up not being able to get it the one I originally wanted. But the lady that was helping me was super patient and helpful. She was able to answer all my questions and help me order a helmet and get it shipped right to my house for me.
Date of experience: April 23, 2024
As a new rider I had great experience at the Indi location, they help me choose and fit a Helmet.
Friend recommended
Sales person recommended
Date of experience: August 11, 2024
I ordered in store at 10 am when they opened, and the item was delivered the following morning. Maybe 24 hours! Outstanding delivery time.
Wide selection of products
Date of experience: June 28, 2024
The guys inside the store were super helpful in finding my helmet (what I went in for). I didn't really know my size but the guy that helped me was really knowledgeable and made some great suggestions about which helmet might work for me! Overall a super fun and nice place to go for any of your riding needs!
It was suggested to me
Because it seemed awesome!
Date of experience: March 27, 2024
I was told to order a 2x helmet. Iusually wear a 1xl. I was told I could return it if it was too small and buy a 3xl. There is no 3xl, I had to go elsewhere.
Past ecperience
Looked great and the price was good
Date of experience: July 7, 2024
CycleGear had the jacket I wanted in its name, size and color. Check out with PayPal was easy. The jacket was not in stock at my local store, but shipping fee was $0. Delivery was quicker than stated. Overall a very simple transaction with no complications.
Cycle Gear has the Scorpion jacket that I'm looking for.
Date of experience: March 22, 2024
Excellent customer service, competitive prices, convenient locations.
Excellent customer service, competitive prices, convenient locations.
Excellent customer service, competitive prices, convenient locations.
Date of experience: October 25, 2024
They have what I need at the right price.
Date of experience: February 17, 2024
The whole store in Rancho Cordova was great, and super helpful with ordering the larger tires size for my daughter's honda navi. They researched a larger size tire before I made it to the store. I was then able to place my order for delivery to my home. Really appreciate everyone at cycle gear, thank you again for the help.
Pass shopping experiences at the Rancho Cordova store have been great, the staff is friendly and knowledgeable of their products.
Michelin tires are the best tires out their. I replaced the tires on my own bike with Michelin and noticed an immediate improvement, same with my daughter's navi. Great tires great company.
Date of experience: April 24, 2024
Jay helped me set up the tire order as well as the drop off. He is excellent. Tires came within a matter of days even though I ordered them on a weekend, and installation was just as quick. My only gripe would be that I wish that I could've just dropped the bike off instead of bringing the wheels in! But not a big deal
Convenience and previous good experiences
Online reviews
Date of experience: March 14, 2024
Worked with 2 different people at the store and received the same outstanding service
Good selection and prices plus they offer discounts for military
Considered Klim but got a similar product for half the price
Date of experience: August 9, 2024
Easy and quick to make the purchase.
Delivered on time and in great packing.
Availability
Date of experience: August 9, 2024
Needed saddle bags, They didn't have in stock so the sales person ordered them for me. I did not want the fake leather. I wanted real leather. What I got was cardboard covered with a thin layer of leather, Worst saddle bags I have ever owned and some of the more expensive ones. Sad to say they were made in the USA. Such poor quality. Easy to see why eveything is made in china. My previous bags although fake leather were much nicer and half the price of course they were Chinese made. I've had to go home
Only store within a 100 miles of where I live.
Bad info from the sales person
Date of experience: April 5, 2024
We do offer a 90 day return policy. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
Ordered set of Biltwell handlebar grips to the store, thinking it would be a lot quicker than shipping them to my house. I was wrong. The grips took almost a full week to ship, and some more to get delivered to the store. Luckily, I wasn't in such a rush, but still surprised by how long it took to be delivered to the store.
The Biltwell grips I ordered were on sale.
Date of experience: May 12, 2024
Nice jacket with pads at a good discount due to some slight discoloration on one of the cuffs. Doesn't effect the jacket at all and is hardly noticeable.
Price discount
Price discount
Date of experience: June 4, 2024
The rep I spoke to helped me out immediately and would and hassle.
Single word. Excellent.
They had what I needed in stock
They are what I needed.
Date of experience: August 10, 2024
The staff were very friendly and knowledgeable. Stayed on the phone with me while we tried to track my package. And called me back when they said they would. Its been a long time since I've had satisfactory customer service and im glad the staff at Cyclegear are killing it.
Very friendly, knowledgeable, patient, took word is bond very seriously. Overall above my expectations.
Cyclegear was recommended to by my msf class and fellow students so I decided to check it out. Im glad i did not only do it enjoy shopping there but i have fun as well joking around with the staff and surprisingly other shoppers as well.
It's my first time in the bike scene and i wanted to make sure i did it right.
Date of experience: March 5, 2024
I went into the store to purchase a rain cover for my Vance and Hines VO2 Radiant V air cleaner. They did not have it in the store. Team member in the store ordered it for me and it was delivered in a timely manner.
CycleGear is usually my first choice. There are 2 stores close by and the website is easy to navigate.
Match what I had on my Harley.
Date of experience: May 8, 2024
I keep coming back because it's easy and if there is a problem I can return to store.
Had the parts i wanted at fair prices.
Date of experience: February 21, 2024
It was just easy to browse and order and shipping was fast with zero issues
Date of experience: August 11, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Was just browsing for gear
Date of experience: August 2, 2024
I originally purchased these pants online and they were one size too small for me. I was able to return them at my local store and receive store credit which they use to purchase a replacement in the correct size. Since I was at the store I was able to try on a few sizes of the same pants, just in a different color to ensure I selected the size.
I like that they have local storefronts.
Research and reviews.
Date of experience: April 26, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.