website thubmnail of Cyclingdeal

Cyclingdeal

How would you rate Cyclingdeal?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
0 helpful votes
Follow Barry T.
Unfollow Barry T.
Send Message
Share Review
Report Review

Goods wete despatched promptly, were delivered quickly and are exactly as described.
Goods appear to be of good quality and look set to provide good service.
Many thanks.

Date of experience: February 3, 2024
Australia
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Send Message
Share Review
Report Review

Cyclingdeal sent my product in a timely manner
November 15, 2023

Cyclingdeal sent my product in a timely manner. In fact quicker than I have experienced elsewhere. I chose a Satori item as I have used one of their products before and knew what level of quality to expect.I am very happy with the product purchased from Cycledeal.

Date of experience: November 15, 2023
Czechia
7 reviews
2 helpful votes
Follow Marek V.
Unfollow Marek V.
Send Message
Share Review
Report Review

Great customer support
November 18, 2021

In my opinion, this company should be noticed by every cycling lover, because it seems to me that I have never faced such a company with such a responsive and polite customer support. They write in the descriptiong that consumers and clients are their family, and it really feels like that. They treat you like a family member, because they approach to every client with a great responsibility. I wish I would face this company that times when I neede a new bike. Anyway, I know that I can apply here anytime I want because the customer support here is awesome.

Date of experience: November 18, 2021
Australia
2 reviews
0 helpful votes
Follow Mickey S.
Unfollow Mickey S.
Send Message
Share Review
Report Review

Good job
October 17, 2021

Nice looking website, easy for navigating, I think that during these times it is great that they offer everything for online shopping so you can still be active and find all the gear you need.

Date of experience: October 15, 2021
Australia
1 review
0 helpful votes
Follow Jo Y.
Unfollow Jo Y.
Send Message
Share Review
Report Review

Bike cover arrived within a few days
July 9, 2023

Bike cover arrived within a few days.
It works well, it's light enough to easily handle with the top section nice and heavy.
Would recommend this cover above others I have purchased elsewhere.

Date of experience: July 9, 2023
Australia
1 review
0 helpful votes
Follow patrick N.
Unfollow patrick N.
Send Message
Share Review
Report Review

Not remembering my payment info is a definite drawback. Product was reasonable definitely holds my ebike

Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2021
Australia
1 review
0 helpful votes
Follow Cam H.
Unfollow Cam H.
Send Message
Share Review
Report Review

If I could put no stars I would, purchased a product only for it not to be available after. False advertising, wasted my time and took 4 days to find out my items were not coming when I had paid express postage and the items should have almost already arrived.

Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Australia
1 review
0 helpful votes
Follow Abigail O.
Unfollow Abigail O.
Send Message
Share Review
Report Review

No notifications on processing on the order, shipping etc. order took a while to come, but I did get a reply after I enquired about it. I'm mostly unhappy because the shoes don't fit, even though I've order the correct size, so really it's more an issue with the shimano shoes… although I'll still have to pay for return postage no doubt

Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Australia
1 review
0 helpful votes
Follow Iain P.
Unfollow Iain P.
Send Message
Share Review
Report Review

Let down by the delivery company's inconsistent app
November 24, 2021

Let down by the delivery company's inconsistent app. Showing that the parcel had left Melbourne but not reached sydney but the text updates said it had and to expect it at end of the month / early November yet it arrived today….

Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2021
Australia
1 review
0 helpful votes
Follow Bel O.
Unfollow Bel O.
Send Message
Share Review
Report Review

As stated it hasn't arrived from
January 4, 2024

As stated it hasn't arrived from. Melbourne
To Tasmania. The maximum time between these two states is 3-5 days. When I emailed the cycllingdeal they said it says it's in transit. It has said this for over 10 days (in transit) and now 14 days later it still says in transit on tracking site. I wish I had just bought it from a local store as who knows if it will even turn up.

Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2023

Overview

Cyclingdeal has a rating of 4.3 stars from 944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cyclingdeal most frequently mention fast delivery, good price and great service. Cyclingdeal ranks 2nd among Bicycle sites.

service
86
value
1
shipping
1
returns
1
quality
12

Instant Feedback

3,003 reviews