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Cyclingdeal

How would you rate Cyclingdeal?
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Australia
1 review
0 helpful votes
Follow sylvia H.
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Good but i couldn't see the size shoe i had chosen in the item details at checkout. Fingers crossed the right size is delivered.
I thought cleats were included. For me description was not clear.
I haven't seen shoes yet as they were delivered to my daughters.

Date of experience: February 11, 2022
Australia
1 review
0 helpful votes
Follow Tarek M.
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Good value products, I've been a customer for a long time. Only thing I don't like is that it has transitioned to online only. I do think you've done a great job with the online resources, especially the product videos, so even as an online only store, I would rate you very highly. Still, I loved being able to go in and check out products before buying in the past, and that was a critical factor in building trust in the brand in the past. Worth noting that if I was a new customer and limited to online only, I would be more hesitant, as I am with other online stores. If you have the capacity to open your doors again, I think that would be great.

Date of experience: July 10, 2023
Australia
1 review
0 helpful votes
Follow Fil Y.
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Poor
June 3, 2022

Wrong size sent, even though the site gave me option to select the correct size, the sale size was sent. No options were given for exchange, only to send back for refund at my expense. End result was it cost me $20 for nothing

Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2022
Australia
1 review
0 helpful votes
Follow James K.
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Cycling deal is easy to work with
October 28, 2023

Cycling deal is easy to work with.
They need to update there site to only include in stock items. 3/4 of the website is out of stock, with no intention of re-stocking. But they still come up in all the search engines.

Date of experience: October 21, 2023
Australia
1 review
0 helpful votes
Follow Zara-Lee J.
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Had an issue with the checking out proceedure
June 22, 2023

Had an issue with the checking out proceedure
Every thing i went to put in rushed screen to bottom of page,
As in i put in name... screen went to bottom
But in last name... went to bottom of screen
Put in phone number... went to bottom of screen
Put in street address... went to bottom of screen
Put in town... bottom of screen and adress did not show

Date of experience: June 22, 2023
Australia
1 review
0 helpful votes
Follow Tony F.
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Very easy to install and looks good
February 11, 2024

Very easy to install and looks good. Have only just set it up but am confident that it will do the job. Has freed up space in my garage.

Date of experience: February 11, 2024
Australia
1 review
0 helpful votes
Follow Tsz M.
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Good services although some issues with direct logistic but it sorted out okay after we left note on door as the driver would not call us upon arrival and we cannot be home all the time.

Date of experience: December 25, 2023
Australia
1 review
0 helpful votes
Follow David R.
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The overall experience was great but I feel like there could be better assembly instructions included than a link to a youtube channel with a short clip that doesn't go into enough detail imho.

Date of experience: December 28, 2023
Australia
1 review
0 helpful votes
Follow Nuj L.
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Ordering online was easy
September 7, 2021

Ordering online was easy. Shipping details provided and tracking number available. Even a follow up email to check if the delivery was received. Nice!

Date of experience: September 7, 2021
Australia
1 review
0 helpful votes
Follow Jillian F.
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Great product, just what I was after!
May 15, 2022

Excellent! Very happy with purchase and even though delivery was a bit longer, it was still okay. Would definitely recommend this online store thank you!

Date of experience: May 15, 2022

Overview

Cyclingdeal has a rating of 4.3 stars from 944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cyclingdeal most frequently mention fast delivery, good price and great service. Cyclingdeal ranks 2nd among Bicycle sites.

service
86
value
1
shipping
1
returns
1
quality
12

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3,003 reviews