It's not that I expect nothing but perfection, but DateMyAge is all about bots and fake profiles. All you get is vague messages with no follow-ups. It's a waste of time and - if you purchase the paid subscription - it's a waste of money. It makes me believe there are no decent dating sites which actually bring lonely people together.
Like everyone else in the reviews are saying, total scam website! Stay away! I reached out to "Customer support" and not surprising they were useless and denied the scam notion. This website needs to be shut down. Also the "Purchase and credit history" couldn't be opened on the email. Very convenient for them.
Hello Annette
Has something happened? Anything we can do for you right now to help? Please remember that you can email our customer support at support@datemyage.com to get assistance with any issue.
This site takes 30 dollars from you for what they call 20 credits which only last for 5 to 10 minutes. It's a deplorable site taking advantage of genuine people's lonely hearts. Most of the profiles are fake. If you reverse search the picture you will find a fake person
Hi Shannon, We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. I want to assure you that we are a legitimate site and we do not condone catfishing. Is there any situation that made you conclude such idea? Please report it support@datemyage.com. If you do not want to worry about the legitimacy of the members you are corresponding with you may limit your communication to Verified accounts.
Do not download this app. It is a waste of time and money. You are limited to less than 30 minutes then they cut you off and you have to repay. It's the worst app in history. That's why their ratings are so low repeat do not download unless you have money and time to waste, I would never recommend this app to no one it is the biggest rip off of apps of any kind that ever dealt with i'll learn the hard way. I'm warning you before you waste your money. I should have went by their ratings but it sounds so tempting on the TV to find out it is a big rip off.
Hi Sharon, Thank you for your review. I am sorry if your attempt of finding the one didn't work. I would like to reassure you that spending money does not go to waste because, it serves as your investment in finding a partner that you can live with in the future. To save up, pick bigger packages, as you pay less due to a lower rate per credit. For detailed explanation, Please contact us at support@datemyage.com.
Do not waste your time on this website. I was thinking it was like match.com where you can just message anybody for that amount that you pay, but it's not it's based off of them every time you send a message you use your credits so I only messaged a few times and then they wanted more money. F----that.
I just got messages from a bunch of international dudes and I don't even know if it was a real profiles.
Be wise. Just Don't
Dear Jessika
Thank you for sharing your concerns.
I am sorry that our credit system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Would you consider contacting us at: Support@datemyage.com so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?
Be careful A member will invite you to a chat and reel you in Then once you are talking they well conveniently have no way to talk in another platform. Before you realize if you have spent hundreds of dollars trying to communicate. The site should be investigated and a class action lawsuit should be brought against them. I encourage anyone who has been scammed to report it
It's a ghost town with hundreds of fake profiles to choose from and hundreds of bots to keep you hooked. Just do your wallet a favor and stay away from it! There are different age groups but they are all outdated. They don't talk and act like genuine ladies. DateMyAge can't be trusted unless you like to pay for corresponding with bots. In my opinion, it's a blatant rip off!
Dear Howard, Thank you for sharing your thoughts about the site. I understand that our response came in a delayed manner which we are sincerely sorry for.
Do be reminded that we have an Anti-Scam policy that is strictly implemented to prevent wrongdoings such as misusing the communication services to be compensated in the platform. Please be it clear that such action is not at all tolerated. If one is proven to have breached any of the anti-scam policies, we assure members that all credits incurred in communicating to the accused member will be totally refunded given that the accused one/s is/are verified members. You can always contact us at support@datemyage.com anytime.
Fake accounts, they give you just fake information, you can never find them anywhere, just on the app so you expend all your credit and buy more. Pretty expensive for a normal dating app. They should stop playing with people that try to find a decent dating app.
Dear Karen,
We appreciate you taking time reaching out to us to share your experience. I am very sorry to learn that there were situations that led to disappointment.
Our team strives hard to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities. We also have an Anti-Scam Policy to protect you and make you feel secure on our site. But, we are not denying the unfortunate fact that despite such efforts there were members that commit wrongdoings, that is why If you think a member is fake, report is to us through the email at support@datemyage.com by kindly providing us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence (including the ones you already attached in here) that shows this user is fake.
As per the Anti-scam policy, once a member is proven to have committed an act against any of the grounds, a full refund of all the credits used in communicating with the suspected member given that they have verified accounts. Your cooperation will be so much appreciated.
I sign up in November and I spent about $1000 dollars in few months talking to fake people,they take away money from your credits even if you don't use them, and when you called customer service they don't do anything for you, the worst scam I have ever seen, stay away please 🙏
Dear Rosario,
Thank you for sharing this concern. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter.
Please note that the credits you have acquired from subscription renewal will expire in case you didn't use them within 30 days.
Remaining credits from a refill like that of 160 credit package will be usable for 90 days from the day of purchase. All of this information was provided on the purchase form and is always available in the terms and conditions particularly on Section 11 entitle miscellaneous that you agreed to during registration.
My biggest surprise they are all top clearance, doctors, Ph. D, working for a little more, 24/7 hours per day, like in your chat room Mr Royer 66, is not fair you are eating with my money. Dr figuereido stop,
Dear Jose,
We appreciate you- taking time to leave us a review. I am very sorry to learn that we're not able to meet you expectations.
I would like to begin by giving you the full assurance that we don't condone any kind of wrongdoings in the platform, which is majorly the reason why Anti-scam policy and some preventive measures like Profile Verification are strictly in practice and a reason as well why our communication services come a bit expensive.
It is totally understood that you find some members suspicious over the fact that they have professional careers, We are definitely not invalidating your judgment as you are fully entitled to your own opinions, but please be informed that finding the one has no boundaries and we as a communication platform is an advocate of such. Members' profession cannot affirm to someone being a fraud or committing fraud, However, despite our best efforts, there is no such thing as a perfect community thus if any of the member made you suspicious particularly the one on your screenshots, Please don't hesitate to report us at support@datemyage.com and submit the following:
• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)
Answer: Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.
Answer: Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.
Answer: Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.
Answer: Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.
Answer: Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com
Answer: Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.
Answer: Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.
Answer: Hi Jennifer, datemyage usually shows as datemyage.com or Stende Solutions Inc.
DateMyAge has a rating of 1.1 stars from 315 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 648th among Dating sites.
Hi Sean, I am sorry to learn about your feeling towards the platform. Communication services in the app has to be paid using credits. I assure you that spending money on the site serves as your investment in connecting with people in a safe community. If you encounter any interaction that portrays wrongdoing that apparently made you conclude the platform as scam, Please contact us at support@datemyage.com