There are "actors" who have a very attractive profiles that will contact you and send you scripted romantic, flattering letters. If you look closely, the "actors" are the people that look like they had a professional photo shoot done for their profile. The set up of the fake profiles are all look the same. If a person seems to good to be true, I promise you they are!
I was on this site for more than a year in a relationship with a model called Leandro (48). He always sent sweet emails and messages but could never give me his contact details. He did video call me a few times to make the relationship seem authentic. I became suspicious when he could never remember what we'd discussed and discovered lies about so many things. Then the relationship could never progress because of all excuses he had relating to his job. It was clear that he worked for this dating site. Be careful. You pay for fantasy relationships here. I wrote to the dating site but never received a response…
Hi Christine,
We sincerely apologize for the experience you've described, and we understand the frustration and disappointment it has caused. At DateMyAge, we are committed to fostering an authentic and safe environment for all our users. We take allegations of fraudulent activity and misleading interactions very seriously.
If you've encountered suspicious behavior, we strongly encourage you to report these profiles so we can investigate and take the appropriate actions. We regret that you did not receive a response from our support team, and we want to ensure your concerns are properly addressed. Please reach out again at support@datemyage.com, and we will prioritize your case.
Your feedback is crucial in helping us uphold the integrity of our platform, and we are continually working to improve the experience for all members. If you have any further questions or need assistance, our team is here to support you.
Saved Photo
Date my age is a scam site. I have used this site stupidly for more than a year spending thousands of dollars. Avoid this site or do as much research as you can and definitely read the reviews. Something I my self only did after the fact…
Dear Jan
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
You can always self-verify your chat partner through our different services like exchanging photos or video services to see yourselves in real life. If a member has a blue tick/checkmark next to their name, it means they have undergone verification. It would be quite difficult for someone to pass our strict verification (one on one chat, document submission and photo verification process. Etc).
Additionally feel free to filter out members based on "available for video chats" so you can do frequent videocalls
If you find such profile please send us link at support@datemyage.com.
My hats off to datemyage. They figured the perfect online con. Sign on beautiful woman from all over the world. Have them entice men, and make it so, that the men can't get hold of the woman, and put them in faraway places to make it even more difficult. Then have these beautiful women entice you their words, so you want to believe. In the meantime, the site is racking up thousands of dollars as you respond. And the women are earning their keep. Then if you try to leave, or get the woman to go with you to another site, somehow, you're to blame. Then they will try to entice you back with kindness and guilt. Absolutely brilliant. The best conjob I've seen outside of a movie theater.
Dear Glenn,
We’re truly sorry to hear about your negative experience, and we understand your frustration.We are committed to providing a legitimate platform for authentic connections. We do take reports of suspicious or misleading activity very seriously, including concerns about profiles that seem deceptive. If you've encountered such issues, please report them directly to our customer support team along with relevant details at support@datemyage.com so we can investigate further.
We want all of our members to have a positive experience, so if you’re facing difficulties with your account or subscriptions, our team is here to help resolve those concerns as well.
Thank you for your feedback, and we hope we can address your issues effectively.
Date my age or date my match is A SCAM!
No one seems to know their physical location in NY is 416 East 85 street, 5A NY NY *******. I joined for $30, then they sold me credits for $49.99. I wrote 2 introduction helo's & it starts with need more credits! So i wrote customer service. " well … you sent a gift! You're out of credits! I replied i sent a heart with a 7 next to it; meaning thats 7 credits! Another SCAM DATING SITE. If anyone wants to meet me in NY, ill be there next month.
Hi Daniel,
We’re truly sorry to hear about your frustrating experience. We understand how important it is to have clear and transparent communication on the platform. If you feel that there has been a misunderstanding or issue with your credits or charges, please reach out to our support team at support@datemyage.com so we can investigate further and resolve the matter.
Your feedback is important to us, and we’re committed to improving the platform for all users. We want to ensure that every experience is safe, fair, and genuine. If you have any further questions or concerns, we’re here to help.
The site is a total scam and customer service is terrible.
The people are fake. I reverse engineered this man's pics and he didn't exist,
I used every global software and he is nowhere to be found. Pics are probably AI generated.
He refused to speak offline. He refused to use video.
One day, two weeks later, he got sloppy and sent me a video without showing his face.
The pics in the profile are a 47 year old muscular man with tons of tattoos.
The video is a skinny person without any tattoos- maybe 18 or so.
I also did a global search on his name and zero names found.
Customer has never responded to me or refunded me.
I think this site is immoral and a bunch of cyber bullies stealing money.
I will do anything to get them shut down.
Dear Jan
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
You can always self-verify your chat partner through our different services like exchanging photos or video services to see yourselves in real life. If a member has a blue tick/checkmark next to their name, it means they have undergone verification. It would be quite difficult for someone to pass our strict verification (one on one chat, document submission and photo verification process. Etc).
Additionally feel free to filter out members based on "available for video chats" so you can do frequent videocalls
If you find such profile please send us link at support@datemyage.com.
They been charged my account extra I only purchased 2 credit when I go to my account their charge me for 5 credit. Last week I purchased one time when I go to my account their charge me twice.I think no will men on this app.why look like they operate the app too text with you.I spend my money for nothing
Hi Louna,
We’re truly sorry to hear about the issues you’ve encountered with billing. We understand your frustration, and we take these concerns very seriously. We recommend checking your transaction history for any discrepancies and contacting our support team directly at support@datemyage.com with your account details. We'll investigate the charges and ensure everything is handled according to our policies. Our goal is to provide a safe and enjoyable experience, and we’ll do our best to resolve this for you. Thank you for bringing it to our attention.
The site is disaster scamming people to buy credits on fake profile.Please respect us as people.Who ever is running this site should be ashamed of himself for making money out of defrauding people.I wrote several e-mail complaining about this catfish profile but my complaint fell into deaf ears. The profile is still there and still not refunded as indicated on their site about fake profiles
What made it worse is I was insulted and humiliated on their app and they did not see anything wrong.I still demand to be refunded because I strongly believe that this is a catfish profile.
Regards
Jane.
Dear Jane,
Thank you for leaving us a feedback. I'm really sorry to hear about your disappointing experience. It's understandable to feel frustrated and let down when expectations aren't met. We prioritizes authenticity, and we take allegations of suspicious activity seriously and investigate all claims in line with the anti-scam policy, In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
Please reach out to our team with relevant details at support@datemyage.com to check further and address this promptly as we're not able to locate any report so far regarding this in our records.
We guaranty that we will reimburse all credits you incurred communicating with this member and ban the member permanently given that they have a confirmed profile status, once proven that they have breached any of the grounds of the anti-scam policy in placed.
I was one of the victims of this fraudulent website. Right after I subscribed, 4 other members showed interest on my profile and started taking, sending images, videos, everything they could do to make you spend more "credits" $$$ - NONE of them wanted to talk to you out of the platform OR wanted to meet you in person or a video call. After spending almost $300 in credits, I realized by the conversations I was talking to fake people. They were all behaving the same way. They would just make questions about you, emphasized your qualities but never say anything about themselves. That was the pattern. I contacted their support team. They denied to investigate, did not refund anything or take action to investigate our conversations and those profiles. I received 4 different emails from their customer services saying their platform was safe, secure bla blah blah bla. And NOTHING WAS DONE. No matter how many times I tried to explain the situation, they replied something NOT related to the issue I related. Such a bad experience. Don't waste your time and money on this website.
Hi Dan,
We are truly sorry to hear about your experience and understand how frustrating this must be. We take reports of fraudulent activity and misleading interactions very seriously. Please know that we are committed to providing a safe and genuine platform, and we regret that we didn’t meet your expectations.
If you feel that you've been misled or treated unfairly, please reach out to us again via email providing the list of details mentioned on the email you have received (attached on your review as a screenshot) so we can thoroughly review the situation. We’re here to help resolve any issues and ensure your concerns are properly addressed. Your feedback is invaluable, and we are continuously working to improve the user experience.
My dad, age 87 and lonely, signed up for Date My Age. Within a week he'd been charged $1000 to communicate with some "woman" in Spain. We live in Canada. I saw some of "her" communications to dad – the most breathless, over the top smarmy, "I'm in love with you" words I've ever seen. They had been communicating for less than a week. Dad was hooked. My sisters and I told dad that this was a fraud and nobody would be saying these things within a week, without ever meeting in person. We convinced him to stop communicating with "her". The person reached out, outside the site and convinced him to log back in. He was charged $728 - 3 times in 9 minutes for something called "virtual gifts". We have been trying ever since to get his money back. These people targeted my lonely pensioner father and scammed him out of over $3,000.
Hi Shannon,
We are deeply sorry to hear about your father’s experience and fully understand your frustration. It's heartbreaking to learn that your father was taken advantage of in this way, and we sincerely apologize for the distress this has caused your family.
Please know that we take these kinds of issues extremely seriously. The situation you describe, where someone is targeted and manipulated, is unacceptable, and we are committed to investigating this thoroughly. We also urge you to reach out to our support team directly at support@datemyage.com so that we can assist in resolving the issue. We provide full guaranty to have you refunded for the credits spent in communicating with the member in question once they are proven to have breached any of the grounds of the Anti-scam policy, provided that they have a confirmed profile.
We understand that these types of experiences can severely impact trust, and we are dedicated to improving the platform to ensure that users are not exploited. We also highly recommend that everyone, especially vulnerable members, read through all pricing details carefully and make sure they fully understand the costs involved before proceeding.
Again, we’re truly sorry for the distress this has caused, and we are here to assist you in any way we can. Please contact us directly so we can address the situation and take appropriate action.
Answer: Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.
Answer: Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.
Answer: Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.
Answer: Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.
Answer: Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com
Answer: Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.
Answer: Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.
Answer: Hi Jennifer, datemyage usually shows as datemyage.com or Stende Solutions Inc.
DateMyAge has a rating of 1.1 stars from 315 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 648th among Dating sites.
Dear Anne,
We’re really sorry to hear about your experience and completely understand your concerns. At Datemyage.com, we take the authenticity of profiles very seriously and have strict policies in place to prevent fake accounts. If you’ve encountered suspicious profiles or any behavior that doesn’t seem genuine, please report it to us directly at support@datemyage.com so we can investigate further.
We appreciate your feedback, and we’re here to ensure a safe and real experience for all our members.