They stole my money I thought that the price was 3.99 and it turned out to be $399 and when I asked for my money back they refused...he flat out said NO...now I'm stuck with fake profiles filled with employees that pretend to talk just to get the money spent...it's a Hoax...
This is the most despicable way to scam people, some innocent people come here to find happiness and love, only to be fooled by fake profiles, and charming msgs from these people with fake profiles every msg or letter received, requires credits, which is extremely expensive, most of the members here that use the site for free, which is mostly business men, are the ones that, would only communicate with a person on the site, an have no intention to use other social platforms, I strongly believe that they are fake, and this is how this site scam, individuals to continuously purchase credits, I would advise any individual to leave this site, because its nothing more than a money making scheme
Hi Cheryl. Thank you for sharing your thoughts about the site. Kindly be reminded that we have an Anti-Scam policy that is strictly implemented to prevent wrongdoings in the platform, as any fraudulent activity is not at all tolerated. The three grounds of the said policy are using the communication services to be compensated, misrepresentation and Misidentification. If one is proven to have breached any of the anti-scam policies, we assure members that all credits incurred in communicating to the accused member will be totally refunded given that the accused one/s is/are verified members. Please consider reporting this with relevant details along with the supporting materials at support@datemyage.com. Thank You.
I signed up to this website and was charged around $80 for membership and for replying to emails. Their practices are deceptive and they overcharge. I have contacted them to ask they remove the unauthorized charges and they have not done so. AND the one contact I conversed with turned out to be a scammer who was not who he was purported to be and tried to set up a meeting. I contacted them and they stated they had various security measures in place to guard against this. One was to require all members to provide photo ID to verify who they are. Well, they never asked me for that information so it is doubtful this is true. Please be very wary of this site!
Hi! I am sorry that our credits system may be a source of your disappointment. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per credit. Please contact us at support@datemyage.com so we could look into your credit history & counsel you on how to manage your credits efficiently. Moreover, Profile verification process as one of the preventive measures to encourage safety and security in the community is strictly in practice. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration.
We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter.
Is a scum, I only received messages from men abroad, and supposedly "millionaires" some of the messages were copycats, exactly the same from a different profile. The all look like models with professional pictures. Don't even waste your time
Dear Loreto
Thank you for bringing this matter to our attention. We value your feedback and appreciate you taking the time to share your experience.
As a reputable company with over 25 years of experience, we prioritize creating a safe and secure environment for all our members. Let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles in our app, that's why it's not strange to see a lot of beautiful photos,
Meanwhile, we have a comprehensive Anti-Scam Policy in place to protect you from fraudulent activity. This policy ensures that all the confirmed members are genuine and fosters a platform conducive to building genuine connections.
In the unlikely event that a confirmed member misrepresents, we have a clear policy for reimbursing any credits used during communication. If you suspect a member may have violated our Anti-Scam Policy, please do not hesitate to report them to us by contacting: Support@datemyage.com.
We will investigate the matter promptly and take appropriate action to ensure your safety and satisfaction.
All the men are on the site for free and all look like models out of GQ. No one will ever meet you even after texting forever because their job is to keep you on the site to keep paying. If you go off the site for months and then check back the same men are still on the site. This is just my opinion from my experiences. You may have a different one.
This site is a scam...I successfully sent an email address to one of the fake ladies and it got through to her in answer to her message on the site.How I don't know,but anyway,instead of sending emails to my email address,she would only send messages on the site.I did not pay anything for this site since I tried one like this one years ago and lost more money than I wanted to.These kind of sites are easy to caught up in and you buy a few credits and a few more and a few more until you are into it for a couple hundred dollars before you realize what you spent and you have nothing for it in the end. Major scam here.
I have been a member of datemyage.com since mid-February 2023. I have spent over $5,000 in hopes of being able to realize a relationship, which I still wish I could continue, but I was forced to upgrade my subscription or I couldn't send my contact a message. I have been contacting customer service since this happened with zero response. I have resigned and blocked all of my payment methods. I do not recommend this app and there are many others available to us.
Entering the dating scene came with a hefty price tag at High Standards Introductions (HSI). Spending $80AUD for minimal communication felt like a waste. Requiring $200 a day for meaningful interaction, along with pricey email and voicemail exchanges, made it unsustainable. Cancelling was straightforward, but doubts lingered about its legitimacy. Avoid this pricey dating dilemma for a smoother romantic journey.
Hello Natalie, Thank you for leaving us a feedback about your experience. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. Please email us at support@datemyage.com so that we could advise you on how to make credits last. We would also like to put emphasis that we are investing in the security of the community and would like to address your concern about fake profiles thus, we encourage our members like you to immediately report such cases to us either by clicking on the "Report" button on their chat window.
They are overloaded with inactive outdated and fake profiles. The reply rate is very low. The real pool of people is extremely poor. Meeting someone real on DateMyAge is like finding a needle in the haystack. They have fake profile after fake profile… It's a huge time-waster and money vacuum!
Hi Aaron
Thank you for your feedback
Has anything happened to make you think so? In our app, we have a very strict security policy to protect our customers: https://www.Datemyage.com/people/#datemyage securely, let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles in our app, that's why it's not strange to see a lot of beautiful photos:)
If you experience any issues, please tell us and we will do our best to help: support@datemyage.com.
Please keep far away from this site as it is a money pit and in my eyes a con. You have to add all the time credits and you simply are throwing away money and it is useless. I get the feeling that the pictures you see are not real either. If you ask the men to show themselves, they just refuse and are just beating around the bush. Maybe their own employees are behind the profiles. It wouldn't suprise me.
Answer: Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.
Answer: Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.
Answer: Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.
Answer: Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.
Answer: Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com
Answer: Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.
Answer: Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.
Answer: Hi Jennifer, datemyage usually shows as datemyage.com or Stende Solutions Inc.
DateMyAge has a rating of 1.1 stars from 315 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 648th among Dating sites.
Hi Katrina, Thank you for sharing this billing concern. I am sorry to learn that you have experienced this issue. I'm afraid we don't have any offer that costs 3.99 and the options are visible in the purchase for with full transparency. Due to privacy reasons, we unfortunately have limited access to your details in this platform, thus, I would highly suggest that you send us this concerns including the fake profiles to our email support@datemyage.com.