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How would you rate David's Bridal?
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Indiana
1 review
11 helpful votes
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Horrible experience
June 11, 2020

I made an appointment for bridesmaids & wedding dress shopping, got there with the girls & they would only let us do the bridesmaid dress. Said they only do one at a time. I live over an hour away & was never told that on the phone when I scheduled both over the phone. This was the first disappointment in them! See my other review for more details...

Date of experience: June 11, 2020
Maryland
1 review
0 helpful votes
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We went two weekends in a row.The first one we had Jeff.He did a excellent job, by himself, with 8 ladies.He was very attentive to all of us and I know that wasn't easy.The next weekend we had Angela. Although it was only 3 ladies this time, she to did an excellent job. She even helped my mom find a dress and she didn't even have an appointment. Both are excellent and I would definitely recommend them.

Date of experience: January 23, 2022
Ohio
1 review
19 helpful votes
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I am the mother of the groom and never wear dresses. For me, getting a formal dress is as bad as shopping for a bathing suit! I found myself at David's Bridal. I walked in and a very nice young lady Lizzie greeted me, and stayed by my side until the end. I found a beautiful dress at a great price! I even found my shoes there. For something I was dreading, they made it painless! Thank you

Date of experience: July 11, 2019
Utah
1 review
0 helpful votes
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Scamy refund service
September 27, 2021

Just lost hundreds of dollars because they sent my order to the wrong address and refuses to refund me because they just claim to send it out fast- not necessarily to be received by the customer. Please do not spend your hard earned money here.

Date of experience: September 27, 2021
Arizona
1 review
0 helpful votes
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What a wonderful experience
September 22, 2020

Today was my third fitting at David's Bridal in Scottsdale, AZ. Ny seamstress, Diana, has made altering my dress such a wonderful experience. She has been patient, professional, encouraging, and the most supportive person I've dealt with in this particular store. She has turned my beautiful wedding dress into my PERFECT wedding dress. I cannot thank her enough for what she has done - and her kindness will be with me as I walk down the aisle. Thank you, Diana.

Date of experience: September 22, 2020
Tennessee
1 review
0 helpful votes
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Graceful, Truly Lovely Experience
April 22, 2023

I made an appointment and met with a wonderful stylist named Tremika. She was knowledgeable and graceful, exquisite in her taste and assistance. Another man named Dallas with an eye for detail assisted with options and ideas. I felt heard and taken care of in this amazing once in a lifetime experience. I found the perfect dress for me.

Date of experience: April 21, 2023
Texas
1 review
2 helpful votes
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HORRIBLE
December 30, 2022

My niece had her first appt to look at wedding dresses and they were late, no one helped her hunt for dresses, didn't ask what kind she was looking for, barely pointed us in the write direction. Finely showed us to a dressing room and acted like we were keeping her from something else. The manager went to do her paper work and was no help. More people came in without an appt and got more help than we did. The whole experience was horrible and upset my niece...

Date of experience: December 30, 2022
Georgia
1 review
31 helpful votes
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We had a bridesmaid reveal for my daughter and 4 of her local bridesmaids. I asked for help a few hours before the appointment from a manager and wasn't having much luck. Then along came a ray of sunshine named La Shaunda. She totally understood what we we trying to accomplish and made it so much fun.
We started with the girls each having 6 minutes on the timer to pick a dress for the bride to try on and on the last dress she came out with a sign to ask her girls with flowers and boxes. La Shaunda assisted in every way and made them feel like queens when it was their turn to try on dresses and pick which one they liked most. We loved her so much we got her a gift. Thanks girl, we now consider you a friend!

Date of experience: March 15, 2020
New York
2 reviews
14 helpful votes
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I had no expectations going to David's with my daughter to look for a wedding dress. What we found at David's Bridal located in Blasdell was staff (Joanne) was so kind, patient, motherly and dedicated with helping my daughter find the "perfect" wedding dress. She put her heart into it! What a memorable time we had. Thank you for such a positive experience!
Regards, Barbara Foy

Date of experience: April 30, 2019
Michigan
1 review
0 helpful votes
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School Dance
May 14, 2023

Bought a twin dress for my twins for a school dance. They love them. I tried to insert a picture but could not. I will put it on the Facebook page. I think David's Bridal for their selection and great prices. (Keoshi Robinson)

Date of experience: May 13, 2023

Overview

David's Bridal has a rating of 2.4 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with David's Bridal most frequently mention customer service, wedding dress and return policy. David's Bridal ranks 36th among Wedding Dresses sites.

service
105
value
93
shipping
48
returns
51
quality
84
+32