David's Bridal

Paulette was amazing at helping me find a dress for my son's wedding. She was kind, knowledgeable and really listened to what I wanted and even my frustrations of sizing available. I'm very happy with my purchase and would recommend her and David's Bridal!

Very disappointed. I had to search for dresses on my own, even though I had an appointment. They schedule 2 customers with the same stylist, at the same time. She's running back & forth. What really pissed me off, they had No seamstress there. I was told she called off, but they did not call in a backup. How Unprofessional...

The customer service was terrible from the start of our journey. The attendant they assigned us in the first appointment to find dresses was shoddy to say the least, she wasnt helpful or forthcoming with information. The second visit to try on dresses was not any better and we had a new attendant. Once ordered the dresses were late by over a week and lost in the store for days while they took their time helping me to get them.
Would not recommend to anyone for their services, i bought my wedding dress from a private seamstress, she was less money and better quality and great customer service.

The worst bridesmaid dress shopping I've ever experienced. The staff were incredibly rude. They gave us 10 min to try on dresses when the dressing room was virtually empty. Would NOT recommend. What was supposed to be an exciting and happy day ended up being the worst experience.

Vanessa knew exactly what to pull for me when I told her I wanted a sexy beach wedding dress. She nailed it. I found my dress within an hour along with my mother's dress - didn't even think that was possible! I'm very pleased and will be sending my bridesmaids to Vanessa only :) She will get the job done just by listening to her customer! THank you Vanessa! Anna B.

David's Bridal is a great place to get your wedding dress from. I didn't know what kind of dress I wanted but my stylist were very helpful. She helped me pick out various style of dresses to try on. She was very patient and nice. Me and my family really enjoyed our experience at David's Bridal. And guess what I picked out my perfect wedding dress! Thank you David's Bridal! I went to the one in Baton Rouge by the Mall of Louisiana.

The manager and sale assistant at the West Palm Beach Store were amazing! I called from MD and needed a dress that they had in stock. They immediately grabbed my size and shipped it to me. It arrived the next day! I would absolutely depend on them for future business from many many miles and states away!

I was out of town for Thanksgiving visiting with family. I visited the David's location on Skibo road. The ladies there were so pleasant and helped us tremendously in every way possible. I would definitely do business with them again! Thank you so much to Rosa, Christina, Melanie and Laura you ladies were amazing and so sweet and helpful from the time I entered the store until checking out.

I ordered a dress shipping was off so it never came and they said it came one day but it came almost a week later. Customer service is horrible when trying to return. To exchange you got to spend more money to even exchange! I will literally die before ordering at David's bridal ever again!

My visit to David's Bridal was a treat. Brandy was such a wonderful help to the bride to be and me a brides maid. She picked dresses that would flatter my full figure and made this day very easy, memorable and exciting. I'm so happy for my friend who said yes to her dress that Brandy picked just for her. We both left feeling happy and blessed with the choices we've made because of the help, patience and kinds displayed by Brandy.

I bought my dress for my son's wedding form David's Bridal which was great and reasonable. I needed alterations so scheduled an appointment. What they failed to share at the time of the scheduling is that it was going to cost $275.00! That's almost double the price of the dress. This is totally wrong and a huge disappointment especially since I bought the dress from them!

So I went in with a certain dress in mind, upon arrival I was greeted by nice clerks. I was asked to pick 3 dresses to try on at a time and hated the way they all looked. My representative Ana found me a dress that I would normally never even see twice, hesitant I tried it on... I loved it! Thanks Ana for helping me find my wedding dress.

Supposedly i was connected to 'Steve' in 'corporate headquarters'. He could not(would not?) get his facts straight. Stated I couldn't return an item because it was 'too late', though date he quoted was weeks after the item came in, and he even referred to an item I never received because the 'lost' the order!‍
Essentially they outright lied to me! Luckily i do everything early so i was able to warn the other 5 in wedding party to not even consider going to David's Bridal.

Where to begin... despite an empty store, the sales associate hurried me through my appointment, scoffed that I had a few designs I wanted to try on in person, and generally was unhelpful throughout my appointment. Then, I never received any notification that my dress was ready (were dresses still being made during the pandemic? Did I have to wait longer to receive them?) Then, I got a text message months later telling me the dress I had paid for had been at the store too long. It was now considered abandoned, couldn't be refunded, and would be thrown out unless I called this number. I did, but no one answered and the machine hung up on me. Still don't have my dress, but will absolutely never shop from here again! Go literally anywhere else, you could not pick a worse place than this.

I still can't believe it! On Wednesday, August 30th we visited David's Bridal. From the time we entered the Wilmington, NC store until we left we were never greeted. Acknowledged or assisted. I helped my granddaughter pick out and try on 6-7 dresses. Zero help from anyone! We were the only customers in the store at the time. The young lady stayed sitting at the front desk. As we were leaving we stopped to look at dress displayed right behind the desk and still no engagement from store employee. We left and went to a bridal boutique near by and had an amazingly positive, happy experience and purchased a dress (as it should be).
Not sure how Davis's Bridal is staying in business with this lack of customer service!

If I could give them zero stars I would they are horrible. I had to cancel my wedding due to a world pandemic. This place is giving my bridesmaid a horrible time returning their dresses. They bought their dresses in early March no one knew that this was going to happen. Their receipt says 14 days after receiving order thats the policy they bought their dresses under, they're not letting any of them get their money back. They're very rude and unprofessional stating "we can change the policy whenever we want". I'm very disappointed and will never recommend to anyone. Unfortunately they're doing this to alot of people during a crisis like this its sad and pathetic.

What's sad is that I had ordered a dress from there and had to cancel my wedding due to this unfortunate situation (which is already stressful enough) right after ordering the dress.
The dress wasn't even shipped yet to the store, on my receipt it states you have 14 days to return/refund dress once receiving...
All of a sudden they told me their policy had to change so they can stay in business...
But they are more then happy to screw us brides over in the process... they had no sympathy what so ever...
(yet my receipt states the policy that I agreed to at the time of purchase)
Not only is this illegal but it's just cruel

I bought my mother-of-the bride's dress at David's Bridal in Va Beach, Va. It cost as much for several simple, straight line alterations as I paid for the dress. The ticket was marked 'difficult' because the dress has some sequins? I would hope that a bridal/occasion store be familiar working with dresses with sequins. After I dressed and paid the ticket, I was told that they needed to get my measurements. I asked why do it then - was told that they were needed for their records. Don't get alterations done at David's.

I will never come here again. I made an attempt to find my wedding dress here and was not allowed to browse the dresses because I didn't have an "appointment". Ha! Very rude staff, snotty, and not helpful. Oh well, what a wasted trip. I was willing to spend upwards of $1000 on a dress, so their loss not mine.

So so disappointed tonight. Went with my daughter for the 2nd fitting and found a hole in the dress which had nor been there at the 1st fitting. The alterations are so bad, dress is uneven, the lower part of the dress just look so bad. Complained showed everything that was wrong with the dress. Don't think they even worried about it. Manager did not seems to care to much. It looks like a 6 year old made the alterations. Now have to go back tomorrow again. My daughter cried so much in the car over her dress. Only have 5 weeks till my daughter's wedding

I was extremely surprised with a beautiful layout of David's Bridal. Beautiful young lady that assisted me seemed to know exactly what I wanted found the right size and style and within four dresses I made my final selection. I couldn't be happier

I found my Vera Wang wedding dress searching this site. They have a generous selection of gowns. If you are just looking for ideas, it is a great place to browse. I like looking at all the pictures of models wearing the dresses. It gives me a better idea of what the dress will look like. I am very happy with the dress I purchased, and I am just excited to wear it for my wedding.

I sit here this morning a very happy bride. Thanks to the Professional alteration
Staff at David's bridal Long Island city.
Farida and the staff are very Knowledgeable, skillful, professional and courteous. I was treated with full understanding of my bridal needs.
I highly recommend their services.
You will not be disappointed.

Judy Frazier