Decathlon

I purchased a shoes which was in 600 I was not expecting a good quality in this amount but seriously it's very comfortable & light weight also durable which we actually search in shoes. The image uploaded in that i am showing the sole which is having a good grip in rainy season. For less budget i will refer this to all.

The variety of their products is incredible, and the fact that they keep a balance btw price and quality is so rare nowadays. Wish more brands focused on that and thought more about customers than their benefits

I ordered an Easybreath Snorkelling Mask a few days before Christmas. ( not expecting it before Christmas) it arrived 3 days after ordering, was kept informed the whole time. Could not fault any aspect.
Marianne den Dekker

Very poor online service and no response from customer care mail. Product is returned but yet not status updated and exchanged item is also wrong delivered

After enjoying the few-second pop up Chechqua tent, a rooftop tent would now be ideal - I see one by Decathlon in Austrailia, but none in Canada. Please bring us even a basic rooftop model that we can use! My few-second pop up is modified by many who make a DIY rooftop tent!

I bought an electric bicycle from Decathlon 11 months ago. After about six months, the battery stopped working. My husband and I tried to fix it ourselves but every morning, we would go to ride it and it wouldn't start. We took it into Decathlon to get it fixed and they gave it back to us 3 days later still not fixed. We then took it back again and so far the bike has gone back to Decathlon four times and they still haven't fixed it. They currently still have my bike and are not willing to give me any indication of when it will be fixed. Decathlon products are often good but the after sales service is absolutely dreadful. Be careful about buying something there that may have to be serviced.

Canceled my order and the product was still available in the store. The Customer service was not helpful and was giving me incorrect information about what products actually shipped to me. I am returning everything I bought because of the poor customer service.
Order USS*******

Decathlon gaur city mall greater noida
The actual seen was that they have called me for interview at 7may and they have told me that solve your rental issues and after that you can join from Monday.
After sitting, they neglected me for 19 days and then yesterday they have told that see you in next opportunity.
Is this is wrong or right, a person came from more than 900 km to learn something from decathlon and paying rent around 15k just by trusted your employees suggested to stay nearby before hiring me.

This was my bad experience ever and I really hate decathlon from today onwards and also recommend other not to join decathlon.

I purchased a static bike as a gift to my mom in the US (I'm living in Australia). About 30 minutes after purchasing my mum tells me that she cannot use the upright bikes; rather, she must use recumbent because of her back issues. I immediately contact their customer support via both chat and email to cancel the order. About an hour and a half later I receive a reply from Decathlon telling me that they cannot cancel the order because they have already dispatched the bike but they will provide instructions on how to return. I'm surprised at this given that I just purchased the bike a couple of hours earlier. I'm not happy; I do not want my mom to go through all the trouble and spending time she does not have into returning a bike. I receive an email saying that my return request has been approved and will receive an over sized item label for return as well as further instructions. I receive nothing. I must keep contacting customer support to useless information drop by drop. In the last email I was informed that they won't pay for the return costs and I must ship the bike from Chicago to California.

I will never purchase from Decathlon in the US again.

Worst the products and totally bad customer service I purchased this backpack in April 2022 in Bergerc France, after two trip, all the plastic hardware have broken, I contacted Decathlon, they basically told me if I purchased in store, I have to go there to exchange, but I live in USA, I don't speak French, Decathlon customer service won't even care...Don't purchase anything from them, you will regret their attitude afterwards.

Completely not satisfied with your product and the customer service. Kindly keep the standard executive at the help desk who can help the customers. My whole day has gone behind this.

Like the title says they took my money and did not deliver the product. I turned them in for fraud to my credit card. I would like to see them prosecuted

My package was delivered to the wrong address and they will not replace my item it's $67 really sucks but I guess I'll never order from them again

You can always trust them. Product are perfect quality and stuff is there just to help you. I would recommend it 100%

Maine ke order return ke liye galti se gift card method select kar diya ab use change karane ke liye baar baar call kr rha hu to 2 agents ne humse kaha ki ho jaayega aur aaj 5 din baad doosra agent bol rha hai ki ab nhi hoga bahut baker service hai inki plzz koi order na kare is site se

HORRIBLE! Purchased a bike for my daughter and within days the rubbed tire fell apart as she was riding. After weeks of discussing this situation with them and wanting an exchange on this hazardous bike I've been told this is due to deflated inner tube inside the tire and it happens when it sits in there warehouse for too long. So because they have had a bike in there warehouse for too long it's my problem that it arrived this way. My daughter fell off as she was riding, how is that exceptable. Tire no long stays inflated and I've had the bike for 2 weeks and it was only riden 3 times. Save your money and shop elsewhere. They tell you that your child's safety is at there utmost priority but thats all BS. At end of day I've been told there's nothing they can do in terms of exchange because it's common practice to pump your tire every time your ride it. Well we own Cannondales and I've never ever had to do that before. We purchased the ROCKRIDER ST 120 20" KIDS MOUNTAIN BIKE, don't buy it. But I honestly wouldn't buy nothing from them as I saw another review on here with the same issue. Btw there bikes are made in China so I'm not sure if that has anything to do with there crappy workmanship. I had such high hopes in this company. There website looks very professional but clearly they are NOT! Do not purchase from companies that do not put your children or your safety as priority number one. This is your life at risk on these death traps that could fall apart on you as you or your little ride on

Purchased a multi gym from decathlon and now I need some replacement but they don't have any so will have to scrapp the multi gym.

I had a good experience buying a pair of boxing gloves. Had the possibility to try them on in the shop as well.

Company goes after people selling or using their products online and taking pictures and posting online while using their products you bought!

Awful service. People pretending to be sport experts, but are actually trained scammers that deceive beginners. Stay away from decathlon.

The quality and the life of this product are surprising in comparison with the rest of the Goggles. They are really good. Nabaji is the brand.

Super profissionais. Rapidez, preços e satisfação do cliente são os pontos chave da Decathlon.
Muito bons