• Delachat

Delachat

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Overview

Delachat has a rating of 4.3 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Delachat most frequently mention beautiful women, good experience, and free credits. Delachat ranks 7th among Social Network sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 77.1%
Positive
1,037
Neutral
193
Negative
115
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How would you rate Delachat?
Top Positive Review

“Seems ok, however its a dating site which hadn't been...”

Scott W.
10/26/24

Seems ok, however its a dating site which hadn't been that good at from past experiences. Fake pictures, no phone for real time talk. There's always the same bs, no phone, can you send me a loaded money card, etc...

Top Critical Review

“It never fails every time I decide to connect with...”

lionclaws A.
9/29/24

It never fails every time I decide to connect with beautiful women online in a setting like this. The organization will do the unthinkable [disconnect people] claiming this reason. It's pointless and a waste of men's time more so than women's. Let two strangers get to know one another for at least 25 minutes, and then the warning time is 5 more minutes. You guys will never do that because you think losing money but you will gain more people [older not teenagers] that will respect the organization more and with the potential of fewer single women in your setting. I don't know why women are treated more as a means to make money...

Reviews (1,410)

Rating

Timeframe

Other

Thumbnail of user jakesh2
Jamaica
1 review
0 helpful votes
  • Send Message
May 5th, 2024
Verified purchase

Very good the women are very pretty friendly and i love that very much

Reason I chose this business:

It is better than the other dating sites

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Jakes,

We're really pleased that our platform has helped you connect with so many wonderful people. We hope you enjoy communicating with your pen pals.

Best Wishes,
Delachat Customer Support

Thumbnail of user jcj45
Texas
1 review
0 helpful votes
  • Send Message
May 5th, 2024
Verified purchase

I'm not really sure yet. But have been receiving a lot of messages.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Jc,

Thank you for taking the time to give us your feedback on your experience with us. We noticed that despite your comments, your rating is 3 stars. Your thoughts are important to us and we want to fulfill your expectations. If something specific has impacted your rating, we'd like to look into it and make things right for you.

Best Wishes,
Delachat Customer Support

Thumbnail of user bigdickdavidj
Georgia
1 review
0 helpful votes
  • Send Message
May 4th, 2024
Verified purchase

I'll have to get back with you depends on how this conversation goes

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thank you for taking the time to give us your feedback on your experience with us. We noticed that despite your comments, your rating is 3 stars. Your thoughts are important to us and we want to fulfill your expectations. If something specific has impacted your rating, we'd like to look into it and make things right for you.

Best Wishes,
Delachat Customer Support

Thumbnail of user juanbb
Panama
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Esta bien, me está gustando pero mucha plata. Puede ser menos costoso?

Reason I chose this business:

Porque encontré a alguien de mi país

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thank you for taking the time to give us your feedback.

You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@delachat.com, and we'll be happy to help you.

Best regards,
Delachat Customer Support

Thumbnail of user johnnyx156
Namibia
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Very helpful j/f/lklgjnxjklgljg shdstiokds gi9sbky98ufd 8yreu

Reason I chose this business:

A friend told me about it

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Johnny,

We are glad to hear that we could be helpful! We indeed always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions.

Best regards,
Delachat Customer Support

Thumbnail of user danielb3791
California
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

Paying to chat is annoying and a waste of money, talking to someone should be free, viewing pictures of someone can be something that should be paid for but being able to talk to someone more without worry of running out of time would be great

Reason I chose this business:

Wanted to try it out see if it was any different from other sites, it's not

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Daniel,

Thank you for taking the time to share the feedback!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

Please feel free to reach us via support@delachat.com at any time. Your positive experience is really important to us and we hope to hear from you soon.

Best Wishes,
Delachat Customer Support

Thumbnail of user jayx400
Nevada
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

I really havent had time to check it out yet but plan to this evening

Reason I chose this business:

Very inviting app. I need to look further into it

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Jay,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best Wishes,
Delachat Customer Support

Thumbnail of user juanv730
California
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Women are God's gift to men! TODAS SON MIAS! Nunca les he fallado en la cama!😜😜😘😘

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Juan,

Thank you for taking the time to give us a 5 star rating!
We wish you an enjoyable experience on our website.

Best regards,
Delachat Customer Support

Thumbnail of user stetsonfarmse
Florida
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

I don't feel any of these women are local. I need to talk to local woman

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thank you for sharing your feedback with us!

Our platform has been designed primarily for secure and convenient online communication with people from different countries.

Meanwhile, you can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location to find people who match your specific preferences. If there are no members in your area, you may try to choose the closest ones and check if it worked out for you.

If you have specific questions about our service or need help, don't hesitate to contact us at support@delachat.com. We'll be happy to help you.

Best Wishes,
Delachat Customer Support

Thumbnail of user kellsi
Virginia
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase
Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best Wishes,
Delachat Customer Support

Thumbnail of user juygvl
Canada
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Vcs precisam colocar mulheres reais. Esses robôs estão mal calibrados

Reason I chose this business:

Apareceu propaganda de mulheres lindas mas não reais. Que vergonha

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thanks for taking the time to give us your feedback. We are sorry to hear you feel this way.

The profiles of our members are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us at support@delachat.com if you notice any suspicious activity or have any doubts about the legitimacy of your interactions.

Best regards,
Delachat Customer Support

Thumbnail of user davidw2870
California
3 reviews
0 helpful votes
  • Send Message
January 23rd, 2024
Verified purchase

I am here to check it out. It's hard to pick the older woman over 35. Maybe I don't know how to use the site? The one girl I asked how her English was, and she took offense to that. That seems to be a huge problem in online dating. 90 percent are using Google Translate. Most women let me know how they do with English. Communication for me is huge for a relationship.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear David,

Thank you for taking the time to share the feedback about our platform!

Unfortunately, your inquiry didn't provide us with sufficient information to help you and we are afraid we did not receive your feedback in full. We want you to be satisfied with the service we provide, please let us know if you need our assistance with something.

Please feel free to reach us via support@delachat.com at any time. Your positive experience is really important to us and we hope to hear from you soon.

Best Wishes,
Delachat Customer Support

Thumbnail of user jefferyp158
Illinois
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

There are a lot of beautiful ladies on here wanting to chat. I just wish they all live in the United States.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Jeffery,

We're really pleased that our platform has helped you connect with so many wonderful people. We hope you enjoy communicating with your pen pals.

Best Wishes,
Delachat Customer Support

Thumbnail of user rockmanr
Connecticut
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

I barely signed up and woman were messaging me. I've yet to see if they are in my country. Dee

Reason I chose this business:

Waiting to long at other sites, and scammers

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thank you for sharing your feedback with us!

Our platform has been designed primarily for secure and convenient online communication with people from different countries.

Meanwhile, you can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location to find people who match your specific preferences. If there are no members in your area, you may try to choose the closest ones and check if it worked out for you.

If you have specific questions about our service or need help, don't hesitate to contact us at support@delachat.com. We'll be happy to help you.

Best Wishes,
Delachat Customer Support

Thumbnail of user graemep39
Texas
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

After the first freebies and the 20 credits for three bucks it gets expensive they need to run specials they need to have hearts for people that don't have the money to spend here and find better specials for them

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Graeme,

Thank you for taking the time to share the feedback!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

Please feel free to reach us via support@delachat.com at any time. Your positive experience is really important to us and we hope to hear from you soon.

Best Wishes,
Delachat Customer Support

Thumbnail of user isaace104
Michigan
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

I hate the fact that everything is run on credits, and everything cost so many credits you can't hardly even get into conversation without having to buy more credits! Is more about the money than it is about helping people meet up

Reason I chose this business:

Because I wanted to have a better experience than I’ve had before but honestly it’s been worse

Thumbnail of user wizard2137
Kentucky
1 review
1 helpful vote
  • Send Message
February 13th, 2024

Just confirmed the cost for a female to be allowed to leave the site. $1 per credit, and you have to spend 5,000 credits for the person the be allowed to recieve an email adress or chat request outside of the site.so men, unless you want to spend $5,000 to meet for the first time, and take your chances she is who she said she was, best wishes! As for me, I'll try some other way...

Tip for consumers:
Rip off site

Products used:
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Thumbnail of user tomz544
Washington
1 review
0 helpful votes
  • Send Message
March 25th, 2024
Verified purchase

The women who I have seen that are around my age seem intelligent and attractive. Love the combination.

Reason I chose this business:

Because email messages continue to be delivered to me. After reading them, I was intrigued. Will continue to read my messages. Tom Sullivan

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Tom,

It's great to hear that you're enjoying your time on our website and using it to connect with new people online.We wish you an enjoyable experience on our website.

Best Wishes,
Delachat Customer Support

Thumbnail of user iliketoolickut
New Zealand
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

I'm really enjoying this site and will be telling others about it to thank you

Reason I chose this business:

It was advertised in a site I was on

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best Wishes,
Delachat Customer Support

Thumbnail of user gandoffe
California
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

I love to talk with beautiful lady so yes I like it a lot no

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Gandoff,

Thank you for taking the time to give us your feedback.

We're happy to hear about your positive experience and wish you all the best for your future communication with your new friend.

Best Wishes,
Delachat Customer Support

Thumbnail of user juans871
Texas
2 reviews
0 helpful votes
  • Send Message
December 29th, 2023
Verified purchase

Well I had all these ladies messaging me and but few credits and I can't afford to pay that much for your credits y'all should have a grace period on when whe should have to get credits with limited messaging like can't send a number or anyway of contacting offline until we purchase credits or some complimentary credits to help get us started and then makes it a purpose for someone to buy your credits cause they may have found a someone

Reason I chose this business:

It popped up on my phone's screen and it looked very interesting and I felt exited going through the set up and account info to get to the point to man I got to purchase credits to talk to someone I'm glad Facebook and TicTok Snapchat Twitter all don't do there date sites like this

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Juan,

Thank you for sharing your feedback with us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

Please feel free to contact us via support@delachat.com at any time if you have any questions or need assistance.

Best Wishes,
Delachat Customer Support

Thumbnail of user paulr2989
Arizona
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

Women younger than 45 have been wanting to video chat. The youngest I want to see is 45. There should be a block not allowing people younger than my youngest age to try contacting me. Its detracting from my experience and interrupts my search.
Thank you.

Reason I chose this business:

Its different opening questions.

Thumbnail of user placetochats
PlaceToChat S. – Delachat Rep

Dear Paul,

Thank you for taking the time to share the feedback about our platform!

Your positive experience is really significant for us and we are excited to hear that our platform helps you make acquaintances with interesting people!

Best Wishes,
Delachat Customer Support

Thumbnail of user timi143
Wisconsin
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

I am enjoying it immensely it's nice just to talk to some beautiful ladies, thank you!

Reason I chose this business:

Actually you chose me you just came up from nowhere and here I am
I would like to take my picture how can I do that I have one that I would like to send

I took a picture of myself and it's in my phone can we set this up to send it

As I said you chose me

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Tim,

Thank you for taking the time to give us your feedback.

It's fantastic to hear about your great experience and we wish you continued success in communicating with your pen pal.

Best Wishes,
Delachat Customer Support

Thumbnail of user stevee1001
Utah
1 review
0 helpful votes
  • Send Message
December 26th, 2023
Verified purchase

You guys are really easy to see through. Nobody is there. Oh, and I have never seen so many female Doctors in my life. Come on, you guys are smarter that that, there are other professional degrees besides Medicine. Get creative.

Reason I chose this business:

Big mistake

Thumbnail of user hugho38
Canada
1 review
1 helpful vote
  • Send Message
March 23rd, 2024
Verified purchase

I'm sure these women are all bots. They are ALL very beautiful and sexy.they comment on my appearance and profile, both of which I have not submitted

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Thumbnail of user delachatsupportt
Delachat Support T.
Typically responds within 2 days

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