• Delachat

Delachat

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Overview

Delachat has a rating of 4.3 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Delachat most frequently mention beautiful women, good experience, and free credits. Delachat ranks 7th among Social Network sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 77.1%
Positive
1,037
Neutral
193
Negative
115
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How would you rate Delachat?
Top Positive Review

“Seems ok, however its a dating site which hadn't been...”

Scott W.
10/26/24

Seems ok, however its a dating site which hadn't been that good at from past experiences. Fake pictures, no phone for real time talk. There's always the same bs, no phone, can you send me a loaded money card, etc...

Top Critical Review

“It never fails every time I decide to connect with...”

lionclaws A.
9/29/24

It never fails every time I decide to connect with beautiful women online in a setting like this. The organization will do the unthinkable [disconnect people] claiming this reason. It's pointless and a waste of men's time more so than women's. Let two strangers get to know one another for at least 25 minutes, and then the warning time is 5 more minutes. You guys will never do that because you think losing money but you will gain more people [older not teenagers] that will respect the organization more and with the potential of fewer single women in your setting. I don't know why women are treated more as a means to make money...

Reviews (1,410)

Rating

Timeframe

Other

Thumbnail of user isac18
Puerto Rico
1 review
0 helpful votes
  • Send Message
July 23rd, 2024
Verified purchase

Great. After viewing many pictures I saw one I liked and contacted him. We started chatting andI got along right away.

Reason I chose this business:

Great place.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Isa,

We're happy to hear about your positive experience and wish you all the best for your future communication with your new friend.

Best regards,
Delachat Customer Support

Thumbnail of user marcof196
New York
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Yeah, first I'm greeted and lured by a male. To converse with a beautiful gal. Then, I'm limited in communication with her? It's the classic bait and hook..

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Marco,

Thanks for letting us know about your experience. We're sorry that you were inconvenienced.

To ensure uninterrupted communication and get more value for your money, we recommend upgrading to our larger credit packages. This way you can send messages and use our services without having to worry about your credit running out too quickly.

Don't hesitate to contact us if you need help. We're always happy to help.

Best regards,
Delachat Customer Support

Thumbnail of user sexyl7
Botswana
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

This is a great platform that keeps people together and making new friends,,,time saving and interesting

Reason I chose this business:

Nothing is more interesting like this chat platform,,we meet new people who are great to chat with,,, number one media

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

It's great to hear that you're enjoying your time on our website and using it to connect with new people online. We wish you an enjoyable experience on our website.

Best regards,
Delachat Customer Support

Thumbnail of user malicahs
Kenya
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

The experience is so nice. The people on the site are very welcoming and friendly. I would recommend this for anyone.

Reason I chose this business:

It is more convenient.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hey Malicah,

Thank you for your kind words and for recommending DeLaChat! It’s wonderful to know you’re enjoying the welcoming community here.

Best regards,
Sofia from DeLaChat Support Team

Thumbnail of user corboh
Vermont
1 review
1 helpful vote
  • Send Message
September 22nd, 2024
Verified purchase

Have to pay for credits we don't even know if people r real. Short talks take up credits, supposed to be 2 credits for 3 mins it not even close 😂

Reason I chose this business:

I won't Bec paying for credits for short talks no thanks $#*! that

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thank you for taking the time to give us your feedback.

The profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions.

Also, you need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@delachat.com, and we'll be happy to help you.

Best regards,
Delachat Customer Support

Thumbnail of user ihdx
North Carolina
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

So far so good I am communicating I'll find out more when I have to buy a credit depending on how much they are

Reason I chose this business:

It just popped up on my phone but I tried it

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hello there,

We’re glad to hear you’re enjoying your conversations! If you have questions about credit options or want any assistance, feel free to reach out to our support team.

Best,
Sofia from DeLaChat Support Team

Thumbnail of user robbyn19
Kentucky
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

Pretty awesome. Been informative a lot of beautiful women. How quick and easy the set up for the site is

Reason I chose this business:

Looking for a serious companion

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Robby,

Thanks for taking the time to share your feedback with us, we really appreciate it.
We hope you enjoy communicating with your pen pals.

Best regards,
Delachat Customer Support

Thumbnail of user rona1363
1 review
0 helpful votes
  • Send Message
November 12th, 2024
Verified purchase

So far it was very nice, but it seems like I'm expected to pay a lot to continue on this site, and I don't even know if I'm chating with real people.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hello Ron,

We’re glad to hear you enjoyed the initial experience, and we understand your concerns about costs and connection authenticity. Our platform follows a clear policy on payments to provide users with access to advanced features, while still allowing them to experience basic functions at no cost. To protect our users, we also have strict verification procedures in place and monitor interactions to maintain an authentic and trustworthy community.

If you have any questions about our policies or need further assistance, please reach out to us at support@delachat.com. We’re here to help and want to ensure your experience is both positive and transparent.

Warm regards,
Sofia from DeLaChat

Thumbnail of user theodores345
Washington
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

I like it very much the girls are pretty beautiful sexy that's about it because I'm going to check it out I'm going to take it out

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

We're really pleased that our platform has helped you connect with so many wonderful people. We hope you enjoy communicating with your pen pals.

Best regards,
Delachat Customer Support

Thumbnail of user darolz1
Montana
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Good except I don't feel like I should have to buy credits in order to talk with someone. That is why these platforms are created... Correct? To meet n greet n have fun n see where it lands?.?

Reason I chose this business:

Cuz it looks n feels like a safe zone from the ones that don't belong in a platform such as this.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Darol,

Thank you for taking the time to give us your feedback.

You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@delachat.com, and we'll be happy to help you.

Best regards,
Delachat Customer Support

Thumbnail of user jayp1432
PG
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

New from this app still learning. Maybe in the near future I will be more confident t0 interact people.

Reason I chose this business:

I want find people interact with

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Jay,

Thanks for sharing your feedback with us. We appreciate your comment and noticed that you gave us a 3 star rating. Your opinion is important to us and we'd like to understand what specific concerns you have.

Best regards,
Delachat Customer Support

Thumbnail of user fredn211
Arizona
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Ok but I'm broke and not done! I understand nothing is "free" but come on man... $#*!s hard out here and I'm lonely

Reason I chose this business:

Because it said it was free...

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Fred,

Thank you for taking the time to give us your feedback.

You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@delachat.com, and we'll be happy to help you.

Best regards,
Delachat Customer Support

Thumbnail of user glenf222
Michigan
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

Not sure yet need more time to see if it is what I want in my life at. This time

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hey Glen,

We appreciate you giving DeLaChat a try! Take all the time you need to explore, and let us know if there’s anything we can assist you with along the way.

Kind regards,
Sofia from DeLaChat Support Team

Thumbnail of user kokkokm
New York
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

So far so good and hopefully really starting to feel in the mood for meeting new sweet ladies

Reason I chose this business:

Cus cool off and enjoy life

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hi there,

We’re happy to hear you’re enjoying your experience on DeLaChat! Here’s to many wonderful connections with new friends.

Take care,
Sofia from DeLaChat Support Team

Thumbnail of user nathym2
South Africa
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

It was a great experience i wont lie and hoping soon i will find my love 😍

Reason I chose this business:

Im looking for love

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hi Nathy,

We’re so happy to hear you’ve had a great experience so far! Here’s to finding that special someone—good luck on your journey!

Best wishes,
Sofia from DeLaChat Support Team

Thumbnail of user westo11
South Africa
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

It's good and there is a lot of Women here I'm here to find my self someone

Reason I chose this business:

To find someone to love me

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best regards,
Delachat Customer Support

Thumbnail of user salk31
California
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Need more free time. It seems that there is really ot enough free credits to really be a ble to start a conversation with the credits allowed.

Reason I chose this business:

Looking for a friend

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thank you for taking the time to give us your feedback.

We value our new users and want you to get off to a good start. When you register, we'll give you 20 credits to get to know our platform. After that, we'll offer you a special deal on your first package at an exclusive price. This limited-time offer allows you to dive deeper into our services with other credits, so you have enough resources to make the most of your first experience.

If you'd like to find out more about our current special offers, please don't hesitate to contact us at support@delachat.com. We look forward to helping you.

Best regards,
Delachat Customer Support

Thumbnail of user meshz
South Africa
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

I like the platforms because it gives me the opportunity to love some outside of my country

Reason I chose this business:

I think is the right place to get my love 💓 one,to be honest I'm happy in the DeLaChat platform

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best regards,
Delachat Customer Support

Thumbnail of user andoe
Madagascar
1 review
1 helpful vote
  • Send Message
June 17th, 2024
Verified purchase

The one star is just for attention so there might be a little improvement. Maybe the credit system should be rechecked. As once a connection is made it would be more great to not lose a connection due to lack of credits. Or if this is not possible then have the credit payments system more flexible.

Reason I chose this business:

It was an Ad on Yahoo mail.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Ando,

Thank you for your feedback and for bringing your concerns to our attention. We appreciate your honest review and the opportunity to improve our services.

We understand that the credit system can sometimes be a source of frustration, especially when you've made a meaningful connection and want to continue your conversation without interruption. Here are a few points we'd like to address:

Your suggestion to recheck the credit system is valuable. We are constantly looking for ways to enhance user experience and will take your feedback into consideration as we evaluate our pricing and credit structure.

Your input is crucial in helping us improve. We appreciate your patience and understanding as we work towards creating a better experience for all our users. If you have any further suggestions or concerns, please feel free to contact our support team.

Thank you for helping us improve our platform.

Best Wishes,
Delachat Customer Support

Thumbnail of user jch49
Texas
1 review
3 helpful votes
  • Send Message
June 19th, 2024

As soon as you enter the site you are bombarded with women and it cost money to chat and email the women within the site. And of course, all the messages are encouraging, thus making you feel like you need to spend money to continue to chat. I have tried exchanging real email or asking if the use a free chatting app, but cannot seem to get them to address. I feel this is a scam and maybe the women are just bots. It seems to good to be true, that I believe it is a scam just to get you to spend lots of money on their site 😞

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

Thank you for taking the time to share your concerns. We understand how the experience can feel overwhelming and frustrating, especially when it comes to the cost of communication and the difficulty in exchanging personal information.

Our goal is to create a secure and enjoyable platform for all our users. To ensure safety and privacy, we have strict policies regarding the exchange of personal contact information. We recognize that this can be seen as a hindrance, but it is in place to protect our community from potential risks.

We are continuously working on improving our services and appreciate your feedback. If you have any further concerns or suggestions, please don't hesitate to reach out to our customer support team at support@delachat.com.

Best Wishes,
Delachat Customer Support

Thumbnail of user neciel3
New York
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

I'm loving and lonely I love to fish but haven't got to go in 2 years.

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hi Necie,

Thanks for the kind words! It’s great having you here, and we’re really hoping the platform adds a little extra happiness for you. Here’s hoping you get a chance to fish again soon too!

Take care,
Sofia from DeLaChat

Thumbnail of user wesa62
Maryland
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

I.like the features there are beautiful women on here and it makes it easy to engage

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear User,

We're delighted that you like our product and wish you every success in your future contacts with your pen pals.

Best regards,
Delachat Customer Support

Thumbnail of user mikef2177
Arizona
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Don't like credit stuff.,it's a necessity for your business I understand but I'm not a fan

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hello Mike,

We appreciate your understanding. We know the credit system isn’t for everyone, but it helps us maintain the quality of features on DeLaChat. Thank you for sharing your feedback, and if there’s anything we can assist you with, feel free to reach out at support@delachat.com.

Warm regards,
Sofia from DeLaChat Support Team

Thumbnail of user maineyy
South Africa
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

Good afternoons dear.Good and quick response from guys to meet and chat.I did not expect it

Reason I chose this business:

To find a good and honest partner.To meet friends to.To build a relationship or to neet a partner or a friend

Thumbnail of user supportteamf
Info S. – Delachat Rep

Hello Mainey,

Thank you for sharing! We’re happy to hear you’re enjoying the quick responses and connections. Here’s to even more great conversations!

Best,
Sofia from DeLaChat Support Team

Thumbnail of user caryq7
New York
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Love it looking for love i hope o find something real and not a fake person

Reason I chose this business:

Looking for sex

Thumbnail of user supportteamf
Info S. – Delachat Rep

Dear Cary,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best regards,
Delachat Customer Support

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Thumbnail of user delachatsupportt
Delachat Support T.
Typically responds within 2 days

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