Delivery.com

I received food that was spoiled, bad and literally made me ill. The rest of of my food was missing an item and was ice cold, as it was delivered 30 minutes past the promised time. The restaurant called me, asking "do you want food? I'll have to cook it for you." (I don't even know what that means!)

I called Delivery.com (6) times from the day I received the bad food to a week later. I was told over and over; you got what you ordered, so we can't refund you.

I asked for a supervisor, but no one ever called back.

So I got stuck paying for a meal that was spoiled, made me sick and Delivery.com didn't do anything.

I placed my order and waited. I never received my food. I called the restaurant and was told there was no order. I looked on my bank account and delivery.com had debited $49.54 from my account. I tried calling and emailing delivery.com. I finally reached Ben. He told me he processed my refund. I still have not got my money!

Please dont let these people take money from you. I had ordered food. Waited over 1 1/2 hrs. And still necer received it. Called customer service twice. The same guy in customer service said my food should be there
In a couple of minutes each time I called. He said he would call me back to update me on the delivery and NEVER did. The delivery guy finally text me and told me he slipped on ice and
In his own word "$#*!ed up his back" and he cant do anything about it so I will have to cancel my order. Then I call customer service again and ask for a refund. The lady said she will process a refund, but I dought I will get it. Then I asked to speak to a supervisor and she hung up on me after she told me her supervisor is really busy and cannot give me a timeframe on when l will get a call back. Just the worst service all around I ever experienced!

If you like Hair in your good then this is the place to order your food. When I received the order their were no condiments and no napkins which were asked in the special instructions so I guess my driver does not know how to read. When I first ordered it said 25 min then it turned into 50 minutes the food was not worth the price the driver was rude and the dessert the should of been wrapped was just hanging out in the bag the fries I paid four dollars for were cold ice cold so I wish I could give this zero stars not worth your time

I order something from a restaurant and they didn't include the fries, no condiments were in the subs; they didn't put condiments in the burger. How do you eat burgers and a sub w/out condiments? Absolutely terrible. They're getting a lawsuit from me because they're so expensive so they Monopolize the industry in my area because DoorDash does not deliver or Uber.

After a 2 hour wait and the pizza place saying the order was picked up 45 minutes before that (only 10 minutes away), realized the google site had been hacked for the pizza place and the owner had no idea or responsibility for delivery. Don't USE!

Order delivered, 50% wrong & no one will correct it
Order placed, half of Krispy Kreme order was wrong, delivery.com said they'd deliver the omitted portion in 90 minutes to the office I'd originally requested but they never showed up. This morning, I contacted the delivery driver & she gave my contact info to her boss & 8hrs later, no one has still contacted me! I have pics of original order & pics of what was delivered.
My first time to use a food delivery service and it's my last (EXPENSIVE) lesson

I ordered and paid using delivery.com. A driver from delivery.com delivered my food and the order was incorrect. A driver from delivery.com went to the restaurant ordered my food and paid with a delivery.com credit card and ordered my food incorrectly. We spent an hour and a half trying to get this corrected while the food that was delivered went cold and my family had to wait for dinner which I ended up ordering personally and going and picking up. Customer service refused to refund my money and provided very poor customer service. Delivery.com basically purchases food from restaurants and resells it at an up charge to those of us ordering through delivery.com. In addition to their fees. I won't be using their services again.

Advertised 15 min. Delivery and charged $3.00 more than slice.com. Took an hour and a half to get a pizza. Would've been ok they even made it within an hour but when I contacted delivery.com online chat I let them know I wasn't happy but would've been ok with just having the delivery fee refunded but nothing, they apologized and just asked if there was anything else I needed. Uber eats customer service is 10x better and I will stick with them from now on

I ordered food from a local Chinese restaurant at 7:22pm on 7/2/22 with an estimated delivery window of 8:07-8:22pm. I called the restaurant at about 8:23pm to see if the driver had picked anything up and apparently they just started making it. I called the Delivery.com phone number and spoke with multiple people who claimed they were trying to reach out to the driver, but never heard any confirmation that they replied. I finally received my food at 9:55pm (2.5 hours after I placed the order and 1.5 hours after the estimated delivery window.
I will NEVER use this service again.

Placed an order to have an ice cream cake delivered. Placed 5 days in advance (it was for a 90th birthday). They sent an email at delivery time saying the restaurant canceled the order. Confirmed that the restaurant had not canceled it. Delivery.com finally admitted they did not have a driver. So they took/held my $ for a week and left me without an option for getting a cakes delivered on the day. Awful service!

I always use online to order food etc. Delivery.com is the worst of all They do not answer the phone, when they do they are nasty, have no idea what they are talking about. The employees are not trained, the managers are AWFUL
I put orders in, my order is confirmed and never arrives. When I contact the vendor the vendor does not have the order. It gets worse, delivery.com actually takes charges me. Delivery.com is not receptive to my inquiries they are just nasty. I have had to contact my credit card company many times to dispute the charges. Use seamless, grubhub, etc. anything other than delivery.com Save your money and time Use another platform that actual does the correct thing

I ordered lunch and it took 2 hours to provide me with a notification that it got delivered. However, food never got delivered. Called twice to find out where the order was and was given the run around. Called back to request a refund as food was NEVER delivered and again more of a run around. Run for the hills, use someone else. This is the second time using delivery.com and the first time was a horrible experience as well. Should have learned from my first experience but I gave them the benefit of the doubt. NEVER EVER AGAIN!

I would give zero stars if I it was accepted. I ordered food through this app (which by the way, I was forced to use since I was redirect to it) that was originally supposed to take 35 minutes to get ready for pick up. Then it was changed to 45. When I arrived at the restaurant to pick my food up, the door was locked and one of the workers there mimed that he was having lunch. I contacted the app rep (Chris Zabi) and asked for a refund. He talked to me for 35 minutes but did not believe my words although I sent him screenshots of the progress of my food preparation, which was of course not completed after 80 minutes. He said that the restaurant has been open all day and my food was ready. I told him that I did not receive any notices that my food was ready to pick up either via text or email. And I just walked to the restaurant according to the estimated time for pick up. I got no refund.

DO NOT USE THIS APP!

Out of control – this phrase is an understatement. And the amount of money you spend on a delivery rack up Delivery Points. You can purchase coupons for Delivery.com, a MacBook, and you can even donate to charity. I found my self adding an extra eggroll or two (Or five) just to bump that number up. What? I donated the points to the Boys and Girls Club.

Now after this I was sold, this would be my hub for my late night cravings, but my roommate came back almost in disgust. Not of my food orgy, but about my choice of delivery website. It's like the Game of Thrones, and I think seamless is the Red Witch. She lures you in with her mystical fire gazing, giving you the time-frames of deliveries, but she's evil.

This is the only service for delivery at a specific restaurant nearby. I expected delivery - hence the name? But I ended up having to pick it up myself. Why am I paying for a tip when I have to go get it myself? Never again.

A follow up! The driver claimed he delivered/marked it on the site. When I called to tell them it was not and wanted confirmation of a refund I was told the manager/owner would call me back. To date - no phone call and no refund! Do not use!

The last two times I've ordered pickup through Delivery.com, their site said your order will be ready in about 15 minutes. Tonight, my order wasn't ready for 45 minutes. 30 minutes of standing around at the restaurant. So, tonight I decided to call the Delivery.com 800 number on the order confirmation. The service rep took my name and order number and said he'd call me back. That was 40 minutes ago. I know I'll never hear fom them.

I used my credit card on delivery.com. I didn't use my card anywhere else for the longest time before I used it on delivery.com. After 2 days of use. I started to see purchases on my card that was not authorized by me. I have no proof it was them. But I am avoid them from now on

Just don't use this delivery service, they treat the good employees wrong and the bad emplyees right, would not recommend!
P. S I was never an employee but I've seen first hand how they treat the bad employees.

What an absolute piece of $#*! this company is. They steal your money and don't have the balls to answer for it. This company is a prime example of what is wrong with the American business scheme. Steal your money and don't answer a complaint. This alone is proof that they don't care about you, only your wallet and what they can extract from you. $#*! you delivery.com. $#*! you.

I ordered food and ordered the wrong thing, I called the restaurant and placed a new order and paid for it. When I called Delivery.com to get a refund they said the would not refund my money bc the restaurant had already made the order. Also Delivery.com sites inputs your email name not your name from the order. First and last time. Thankful Fatty Daddy gave me a credit

I tried to order food from this website and the place I was ordering from had a section for salads and there was no section for salads. The person on the phone was being very difficult when I asked to place an order over the phone and she said that I had to make an account when I didn't want to make an account. This place is ridiculous do not waste your money!