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Delivery.com has a rating of 1.1 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Delivery.com most frequently mention customer service, several times, and credit card problems. Delivery.com ranks 196th among Food Delivery sites.
We bailed out from Seamless long time ago. Delivery.com has promo offers almost every other week and the offers are for old customers, too. Also, you get to collect points for every purchase and redeem them for future credits. As to the app itself, the recent update is more user friendly (more responsive when touching the screen & easier to switch between takeout and delivery) and the Android Pay $5 off promo for whole November was super duper sweet! We love you, Delivery.com. Please keep up your good work!
I placed an order and they cxld it saying "no drivers available" - i placed another order and was cxld again saying " merchant is now closed" - i called the merchant myself and they were NOT closed. I called delivery.com again and they said "miscommunication" to place order for tomorrow delivery which i was dumb enough to do. An hour later, they call me to tell me order has been cancelled because merchant will be closed next 3 days (fri sat sun) to place order for Monday! I called merchant - they said that was not true, they are open daily! My card was authorized all 3xx, waiting for it to refund. HORRIBLE customer service
Worst delivery boys and very delay delivery... Poor delivery. Worst worst worst delivery poor... Poor
They dont Delivery my goods till now... my LR NUMBER-*******
They dont value their customers. Poor service ever
My tracking no. *******
Pune to Chennai only 11 items
Pickup date 16/04/21
Very poor service delivery
Fraud fraud fraud took my moms chemo money for someone else now won't refund the money. Liters and scammers
Very Bad serves and Big scammers Nasty customer servers, On there Web they say no server charge and I got $9 server charge on small order
DO NOT USE THIS COMPANY
Worst customer service cant read an address so your food will be cold!
Will never use again
$30 pizza delivery that sat on the counter for AN HOUR while the driver completed orders THE NEXT TOWN OVER! NO REFUND!
WORST DELIVERY SERVICE EVER! STAY AWAY! HORRIBLE! Phillipines Call Center
We have tried delivery.com 3x's.
Lower prices than GrubHub and NON-EXISTENT Service from Phillipines Call Center.
We have ZERO respect for any US Company too cheap that cares so little about their paying customers to use USA operators. Everyone knows foreign call centers DO NOT WORK. THEY COST business.
Someone in the Phillipines or Asia that hates Americans will never provide good service.
LOW LIGHTS:
1. Over an hour past the delivery time and no call.
2. When food arrived driver said not paid for. PrePaid in advance with tip which we requested credit. Added three calls and 20 minutes to food already cold.
3. Driver spoke zero English.
4. WORST PART- Delivery.com
A. Poorly trained operator hung up onus after waiting 10 minutes for understaffed Phillipines operator to answer.
B. Waited on hold ten more minutes before hanging up to call again.
C. When finally got thru the barely speaking english operator actually told us they were too busy to help and call the restaurant!
STAY AWAY FOREVER D.Com! YOU and your foreign operators SUCK!
D stands for DUMP DELIVERY.Com as fast as you can and never consider to order with!
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The order was mysteriously canceled after an hour and I had to order again. Terrible.
Tip for consumers:
Postmates is probably better.
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