Review of DeployDepot: Easty to do etc
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1 review
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May 13th, 2022
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DeployDepot

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Overview

DeployDepot has a rating of 4.8 stars from 672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery, and next day. DeployDepot ranks 9th among Electronics sites.

  • Service
    65
  • Value
    17
  • Shipping
    16
  • Returns
    4
  • Quality
    242

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Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
3
Negative
0

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1,621 reviews

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How would you rate DeployDepot?
Top Positive Review

“Came faster then my delivery notice email”

Jason W.
10/5/24

The lack of shipment tracking information was concerning, but luckily I was home to receive my order. It was delivered before the notification email even got sent to me. I've already installed the battery for a week and a half before I got the delivery confirmation email.

Top Critical Review

“Never received a prodcut which was supposed to be in-stock.”

Gilad W.
9/25/22

I ordered an item listed as "in stock" for same-day pickup. 3 days after i placed the order, the item was still not available for pickup. Contacted customer service a few times and even went to eh warehouse. Unfortunately, the item was not in stock and was being ordered from a separate warehouse. If you don't have it why sell it and waste may time?

Reviews (672)

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customer service (99)
Thumbnail of user simoneg71
1 review
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October 22nd, 2021
Verified purchase

Have had this type of phone for almost 40 years. I just love it. Can't wait to see how well it works. Ours was fading out and couldn't see half the numbers on display. Thank you!

Reason I chose this business:

It was the only place I could get this particular phone. Refurbished of course since they don’t make them anymore. I think. I have high expectations. Let’s hope it works! :)

Reason I chose this product:

I’ve always had that phone!

Quality
Thumbnail of user byront29
1 review
0 helpful votes
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March 31st, 2021
Verified purchase

Looked everywhere in Canada for a Dream Machine Pro. No one but deploydepot had it! Came fast, without issue and am very satisfied with customer service, as well as product.

Thumbnail of user pieter
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Called at 16h00 and got it the next day. She literally ran out to catch FedEx to send my order. Find service like that in the world today…just amazing. Thanks!

Thumbnail of user brianh1722
1 review
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March 30th, 2021
Verified purchase

Easy webste to navigate.
Knowledgeable staff, fast delivery and good products with support.
Everything that your could hope for in these days of little or no support, poor product selection.
And

Thumbnail of user andrec156
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

I'm glad to have had a quick customer service response and quick order processing. That counts what you need that one little missing part to complete an IT project.

Thumbnail of user pault930
1 review
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January 25th, 2021
Verified purchase

Purchased an Ubiquiti Edgerouter and mounting kit, had answer to email inquiry within a couple of minutes. Quick shipping and reasonable prices, would buy from again and recommend.

Thumbnail of user josep550
1 review
1 helpful vote
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August 21st, 2021
Verified purchase

Not HAPPY at all! I am in a pinch and needing the ordered item asap, now I'm delayed by two weeks due to incompetence on your end. It was order number: ******* which is for SKU 2200-*******-001 which includes the main base, however I received SKU 2200-*******-002 which is just the handset without the base making this item useless! If I didn't need this item so badly I would just cancell my order entirely, however this SKU 2200-*******-001 is very difficult to obtain online so I will just stick with you guys, however I'm done and won't buy anything ever again from DD and will advise my network of people not to either. I'm just so upset how you can mix up such a simple order in these difficult times!

Thumbnail of user stuartz6
Stuart Z. – DeployDepot Rep

Hi Jose. We apologize for the mix-up, we do our best to fulfill orders as accurately as possible, but unfortunately mistakes do happen as we are just human and unfortunately the rare mistake can happen. We did issue you a return label and will switch out phone for the correct model, of course at our expense. This process should not take 2 weeks, in fact we offered to send out an advance replacement, however you declined this option.

Thumbnail of user cathyg233
1 review
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February 8th, 2021
Verified purchase

Our item arrived very fast and works great.
I had difficulty checking out, would not take my credit card number but called phone number
And they were very helpful and got it processed.

Thumbnail of user edwardv179
1 review
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December 8th, 2021
Verified purchase

Everything was going smooth until I was informed of the delay on my order. I understand that my item is stuck in flooded BC, but there must be some kind of work around.

It's nice that I received a email of the delay, but it would be nice if I received a follow up.

Reason I chose this business:

I picked DeployDepot because of the price of the item I wanted.

Reason I chose this product:

I chose this product because my son wanted it for Christmas.

Service
Quality
Thumbnail of user eugenes157
1 review
0 helpful votes
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November 20th, 2020
Verified purchase

The online ordering system was having strange issues authorizing payments which had to be resolved by calling in but the rest of the process fas fairly quick.

Thumbnail of user gregoryb713
0 reviews
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January 25th, 2022
Verified purchase

Deploy depot always ships to me promptly and I'm always able to get what I need more reliably than from the US. I've built out a full unifi system purchased from them.

Quality
Thumbnail of user jimt460
1 review
1 helpful vote
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January 4th, 2021
Verified purchase

Would not accept my credit card, posted a charge on credit card after order cancelled, was finally negated. I got the same items immediately on Amazom, for less monet and no hassle

Thumbnail of user jakew176
Jake W. – DeployDepot Rep

Hi Jim, we apologize for the bad experience. Our website uses strict credit card processing protocols to protect ourselves and our clients from fraudulent orders. We did contact you directly to offer our help with processing the order, however you choose to shop elsewhere. We do our best to support our clients as a Canadian business and appreciate your feedback.

Thumbnail of user joshuak340
1 review
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September 8th, 2021
Verified purchase

How nice that the Canadians have lived up to their reputation of being fair and nice. The US companies have been doing serious price gouging on the product I purchased. The cheapest I could find this part was at least triple the MSRP here in the US, so even with shipping from Canada it was less than half of the lowest price I could find in the US. Thank you and I'm sure I will purchase from you again!

Value
Shipping
Quality
Thumbnail of user marks4193
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Everything was as expected, shipping was very fast for international. Very pleased with purchase and should the need arise again for inventory that is hard to find, will gladly do business again.

Reason I chose this business:

Inventory levels

Reason I chose this product:

Inventory levels

Quality
Thumbnail of user nellyg32
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

Easy and quick but stock issue due to a bad number of products for our first order and we had to place a second one after seing others are finally available.

Quick answer and reaction. But I did not receive the invoice for the credit and I had to ask for it.

Reason I chose this business:

Reseller fron Montreal

Service
Quality
Thumbnail of user davidh5772
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Communication was generally good and the price for the product was very good, but the products could not be delivered to me in time due to delays. I cancelled my order and my payment was refunded.

Service
Value
Shipping
Thumbnail of user jonathonb54
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Ordered refurbished product that showed up in excellent condition. Had a glitch in payment that was resolved quickly with a phone call. Fast shipping and good price.

Thumbnail of user morganc166
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

Very good ordering service, I much appreciated the little gifts added to the shipping box thank you. I will be ordering through your company from now on.

Thumbnail of user jimm2584
1 review
0 helpful votes
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January 29th, 2024
Verified purchase
• Updated review

Good place to shop but shipping rates could be lower. Return policy for defective item was fairly easy to follow but again shipping cost is an issue.

Great service and swift replies to inquiries.

Reason I chose this business:

Good selection and price point.

Reason I chose this product:

Used these before and hag great success.

Service
Quality
Great service and prices for items I ordered
July 17th, 2023
Verified site experience
• Previous review

Great service and prices for items I ordered. Shipping cost are crazy and alternatives should be considered.

Reason I chose this business:

Previous ordered from here.

Reason I chose this product:

Good quality and works very well.

Good place to shop but shipping rates are criminal
June 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good selection and price point.

Reason I chose this product:

Used these before and hag great success.

Thumbnail of user philm502
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

One phonecall. One order. 2.5 hours wait for delivery. 1 hour of installation. Happy Boss - Happy Life. Mission accomplished.

Mindblown.

Thank you so much.

Thumbnail of user garye271
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

The ordering & purchase of unit was easy, the confirmation and follow up was quick and accurate, item arrived a week earlier than project, excellent service

Thumbnail of user svyatoslavk1
4 reviews
2 helpful votes
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October 19th, 2021

The sortiment is really nice. I could find everything I needed on this website and making orders was very simple. I am very content with such a customer experience.

Thumbnail of user matthewl893
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Was great product was as described snd they got it shipped right away after I placed the order witch was most important to me and would def order again

Quality
Thumbnail of user jonathanc674
1 review
0 helpful votes
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May 3rd, 2021
Verified purchase

Great place to buy networking gear and cameras, stuff is in stock and you get it super quick.
Well packaged so everything worked, never had to try and RMA.

Thumbnail of user garyd879
1 review
1 helpful vote
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January 11th, 2022
Verified purchase
• Updated review

I placed an order Dec. 2 and as yet my order is still in process. I would like to know what is the hold up. I'm will to adjust my rating but after I see results from my inquiry.

See previous message.

Reason I chose this business:

Only company that had what I wanted.

Service
Quality
Fine no issue
December 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Only company that had what I wanted.

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From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufacturers being used today in offices, including IP Phones, VoIP End-Points, SIP Deskphones, Digital Telephone sets, Single-Line Analog telephones by Avaya, Nortel, Cisco, Mitel, Aastra, NEC, Polycom, Panasonic and Yealink. Legacy telephones as well as some current models are available in refurbished condition which are fully tested, repaired and cleaned with a warranty. A great savings in comparison to pricing on new products.

Business History

Founded in 2016. Proudly Serving Canadians.

Company Representative

Thumbnail of user stuartz6
Stuart Z.
Typically does not respond to reviews

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