Review of DeployDepot: Easty to do etc
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1 review
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May 13th, 2022
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DeployDepot

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Overview

DeployDepot has a rating of 4.8 stars from 672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery, and next day. DeployDepot ranks 9th among Electronics sites.

  • Service
    65
  • Value
    17
  • Shipping
    16
  • Returns
    4
  • Quality
    242

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Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
3
Negative
0

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1,621 reviews

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How would you rate DeployDepot?
Top Positive Review

“Came faster then my delivery notice email”

Jason W.
10/5/24

The lack of shipment tracking information was concerning, but luckily I was home to receive my order. It was delivered before the notification email even got sent to me. I've already installed the battery for a week and a half before I got the delivery confirmation email.

Top Critical Review

“Never received a prodcut which was supposed to be in-stock.”

Gilad W.
9/25/22

I ordered an item listed as "in stock" for same-day pickup. 3 days after i placed the order, the item was still not available for pickup. Contacted customer service a few times and even went to eh warehouse. Unfortunately, the item was not in stock and was being ordered from a separate warehouse. If you don't have it why sell it and waste may time?

Reviews (672)

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customer service (99)
Thumbnail of user karens2312
1 review
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March 10th, 2021
Verified purchase

The whole experience from ordering to receiving the product was easy, smooth and efficient. I received the product in a very timely fashion. Thank you.

Thumbnail of user lisar1251
1 review
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November 24th, 2020
Verified purchase

I called with questions about a phone and the person went and asked the techs immediately to get the answers I needed to make a decision on which was best. Great prices and fast delivery as well.

Thumbnail of user jacquesl62
1 review
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April 7th, 2022
Verified purchase

Buying and receiving product was great. Product is defective so I asked to return for an exchange, fillked in the required paperwork and still waiting for a reply.

Reason I chose this business:

Had what I wanted

Reason I chose this product:

It's what I was looking for

Service
Quality
Thumbnail of user st536
1 review
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July 28th, 2021
Verified purchase

Router I was interested in was back in stock before any other vendor I could find in Canada (most vendors out-of-stock for weeks or months). Item shipped in a timely manner.

Service
Value
Shipping
Thumbnail of user kevinr1562
1 review
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June 30th, 2022
Verified purchase

It is always a pleasure dealing with Deploy Depot. The ordering process is very simple, and the staff on site for order pick up are always very friendly and helpful.

Reason I chose this business:

Local supplier with great inventory and competitive pricing

Reason I chose this product:

I searched for the products I needed and found Deploy Depot to have them

Quality
Thumbnail of user trentw38
1 review
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December 10th, 2020
Verified purchase

Costs less than ordering directly from the manufacture with amazingly fast shipment and delivery. I am very happy with their service and will order from DeployDepot again.

Service
Value
Shipping
Quality
Thumbnail of user georgiel4
1 review
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May 4th, 2021
Verified purchase

I was very pleased with the service from start to finish. The delivery time was awesome particularly during the pandemic. I won't hesitate to you this company again!

Thumbnail of user rayt132
2 reviews
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January 16th, 2021
Verified purchase

Shopping with Deploy Depot was quick and easy. My items were packed and shipped quickly and arrived in no time. The item was carefully packed and the whole experience was great! Thank you.

Thumbnail of user patrickp438
1 review
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December 29th, 2020
Verified purchase

Ordering online was a breeze, it took minutes, registration included. Once ordered, it took 4 days to receive my order, and I live in a remote area, it was a pandemic and in Christmas time.

Thumbnail of user kevino543
1 review
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August 26th, 2021
Verified purchase

I ordered several items. One of the items I ordered was for 99 cents and was described as only the "case". Normally the item is a case and power supply together. Considering that the power supply is normally $50-$60 the price did not seem unreasonable for the case as the power supply alone is $50-$60.

I ordered and paid pull price for the power supply separately.

After a couple days, I noticed that the order was still in fulfillment. I contacted customer service and they indicated they could not locate the item (which is disappointing). To be honest, I think the customer should have been contacted to escalate the situation - not the customer checking in to see why there was a delay. Further, I tried to communicate to the service rep that while I appreciate the refund of the 99 cent item, but I no longer need the power supply (which was supposed to complement the case).

The customer service rep didn't understand and ended up still charging me and shipping me the item.

Other items in the order are as expected.

Service
Value
Shipping
Thumbnail of user marck146
1 review
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February 14th, 2022
Verified purchase

Alicia was quick to respond to my e-mail questions prior to purchase. A quick phone call post-purchase to confirm shipping status was also politely handled and informative.

Reason I chose this business:

Product availability and consumer reviews/ratings.

Reason I chose this product:

ASUS is a top brand and quality product.

Service
Quality
Thumbnail of user leonardot32
1 review
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October 17th, 2021
Verified purchase

I live in rural Manitoba so I liked the option of choosing the type of shipping because some forms of shipping don't know how to delivery to my address.

Quality
Thumbnail of user wendyd361
1 review
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May 23rd, 2021
Verified purchase

This is one of the quickest deliveries I have ever received and it works. I have ordered others cords and not one worked until I bought the one from you guys. Thank you

Thumbnail of user felixp70
1 review
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April 6th, 2022
Verified purchase

That's it.
There was a mistake in my order so I had to send back some material and wait while they sent me back the rest of my order.
I did get a beanie in compensation though.

Response was quick but I'm disappointed that the shipping method used to send me the rest of my order. Unnecessary delay.

Reason I chose this business:

Local supplier for the product I was looking for.

Reason I chose this product:

A friend told me Ubiquiti makes good stuff.

Service
Quality
Thumbnail of user brents341
1 review
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July 4th, 2022
Verified purchase

Item although sold as refurbished looks new to me, shipping was extremely quick even though I took the cheapest route. Very happy with purchase overall.

Quality
Thumbnail of user curtm68
1 review
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December 25th, 2020
Verified purchase

Ordered some cameras in mid December, they shipped Canada Post but got delayed around the holidays. Had some other products shipped around same time by FedEx and they arrived in 3 days

Thumbnail of user sarae458
1 review
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October 6th, 2023
Verified purchase

Had an issue with payment.
Customer service contacted me really fast and resolved the problem.
I'll do business with them again when the time comes.
An happy customer!
JFGrenier.

Service
Quality
Thumbnail of user mathieud44
1 review
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January 9th, 2022
Verified purchase

I order one PoE+ injector and chose the "pick up" delevery option. Got a message a few hours later that my order was ready, so I had my order the same day. Very satisfied about that fast service.

Reason I chose this business:

Only place I could find what I needed

Reason I chose this product:

Needed it to power a switch.

Quality
Thumbnail of user adamp666
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Had order 1 unfi AP from another site as they said it was in stock, 3 weeks later still did not receive the item. Check DD, and item was in stock. Delivered in 3 days.

Reason I chose this product:

Building unifi ecosystem

Quality
Thumbnail of user magdalenad18
1 review
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January 21st, 2021
Verified purchase

I found an article that it wasn't any place and in stock! I went to pick up it 20' minutes after and I received my order perfectly as I asked! The situation was rush and you sauved me gays!

Thumbnail of user timm1205
1 review
1 helpful vote
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March 30th, 2021
Verified purchase

I was desperate to receive this component promptly. Impossible to find on Amazon.
DeployDepot was able to provide the component and shipped immediately.
I am a very happy customer.

Thumbnail of user chrism2498
1 review
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May 12th, 2021
Verified purchase

DeployDepot is one of the few places that I regularly purchase from. The shipping to the Maritimes is pretty quick. The occasional chocolate treat is a nice touch:-)

Thumbnail of user kathys1899
1 review
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April 29th, 2022
Verified purchase

I wasn't sure what to expect when I ordered my item. I thought it would take at least a month to receive my item but surprisingly it took only a week. Pleasant experience!

Reason I chose this business:

It was the only web site that offered what I needed.

Reason I chose this product:

My item at home broke and needed replacement.

Quality
Thumbnail of user lindar1779
1 review
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June 9th, 2021
Verified purchase

Placed an order on June 2nd and had it by June 4th. Great service. Was advised when it was shipped and also when it had gotten delivered. Very happy with the product.

Thumbnail of user yanerikb
1 review
1 helpful vote
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January 17th, 2022
Verified purchase

Insulting they do not care about customers they cancel orders when we were relying on delivery without any explaination and they still do not offer any answers

not service at all

Reason I chose this business:

I do not know at this point

Service
Quality

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From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufacturers being used today in offices, including IP Phones, VoIP End-Points, SIP Deskphones, Digital Telephone sets, Single-Line Analog telephones by Avaya, Nortel, Cisco, Mitel, Aastra, NEC, Polycom, Panasonic and Yealink. Legacy telephones as well as some current models are available in refurbished condition which are fully tested, repaired and cleaned with a warranty. A great savings in comparison to pricing on new products.

Business History

Founded in 2016. Proudly Serving Canadians.

Company Representative

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Stuart Z.
Typically does not respond to reviews

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