Design by Humans

6 plus weeks for an order that was supposed to arrive by Christmas. It is now January 6th 2021 and no merchandise received. Contacted them several times and they do not respond. I will be filing an FTC complaint.

I ordered from them the beginning of December 2020, and still haven't received my order February 1st 2021. I've tried several times to contact customer service about where the products that u paid money for are and have never gotten a response. Do not waste your money. I wish I would have seen these reviews before I wasted mine.

I ordered 3 t-shirts in a Women's Medium, my usual size. While I loved the designs, the material was a big disappointment. They are made of a really thin cotton, which I don't like. They feel really cheap. For $75, I expected quality merchandise, which these are not. In addition, just know they run REALLY small, definitely not regular U.S. sizing. So now I have to exchange them Super-annoying. If I didn't like the designs so much, I would just return them
Interestingly, the website does not include customer reviews. Buyer beware. Do not recommend.

Order this beginning of december with priority shipping. Still waiting and sent 4 e mails with an automated response. Never again. This is a present. Now I wish I had read reviews first because if it even arrives it may be low quality judging by what other reviews are saying. Stick to the sites you know well.

Ordered six items, five arrived, arrived very late with
"handling charge" even though the web page states free worldwide
Delivery over $75 and I'd actually already paid a delivery charge to get
Them asap. No response to any emails, even though they've taken money
For goods not sent. Ones that did arrive were very badly printed/cheap
Transfer and nothing like images shown on website.

My order - of SIX t-shirts, no less... at a price tag of 25$ a piece, was more than 2 weeks late vs. Their "estimated delivery date". Their customer service when I inquired about status was terrible - long, convoluted senseless answer 4+ days later. I had to insist to get an answer. Tshirts arrived too late for a Christmas gift. They looked great at first (good cotton quality, funny designs). But once washed - following their instructions! Some large stains and white stripes appeared... truly bad quality, on a shirts. Their customer service responded more than a week post complaint. Asked me to send back all shirts at my expense, but ONLY if they "hadn't been washed"!... to have an EXCHANGE. No apologies, no nothing. Not even an offer for a partial refund. Do NOT recommend. Despicable quality and customer service.

I have never seen such bad quality prints. Contacted the support who graciously sent replacements free of charge. They are not better. Astoundingly incompetent or domething is very wrong in the quality control...
NEVER buying again.

The t-shirts are incredibly thin, ran small based on their sizing information, and short, so that when they get washed they will probably shrink to a children's size and look like a bib. No response to e-mail support from them. It's been days. No telephone number anywhere on their website to call for customer service should tell you everything you need too know about them.

Just like the other reviews that I wish I had read before placing my order, they basically don't have customer service. I placed an order a few weeks ago and want to return two of the t-shirts. As of today, I have sent 4 emails and NO ONE has responded. They advertise that returns are allowed but require that you send them an email only for them to not respond. If I don't hear back from them in the next few days, I'm going to contact consumer affairs.

I ordered a tee shirt Jan. 10,2021. It arrived in a timely manner and the quality of the T-shirt itself was good. The graphic of the cat falling through a pocket was not. It had a noticeable light streak through it. I emailed twice giving them 2 weeks each time to respond. Other than an immediate email each time, acknowledging my query and saying it might be quite a while before they could get back to me, I have yet to hear anything. It's been at least a 6 wks. I'm sorry I ordered without doing my homework first. There was no place to leave a review on their website that I could find. It's too bad because the designs are fun and different.
Cathy

I've just received 3 shirts, two of which are graduation gifts. They're huge and the print quality is terrible. It's as though they ran out of ink - on all 3 shirts. Disappointing. The sizes are also massive, which is not at all what I expected based on their sizing chart. I can try to shrink the shirts in the dryer, but I'm concerned about the print. Not professional looking at all. I will not be buying any more shirts from them, which is a shame because their science tees are fun. Disappointed - and not sure how the recipient will feel when she sees the prints.

Firstly, the t shirt quality is absolute $#*!, within 2 months it will probably be full of holes and falling apart, secondly the colour order was wrong, the website gives you a false idea of how the image will look, mine looks faded and not as crisp as the website led me to believe.
Lastly it took about 8 months to be delivered.

I believe the artworks look amazing and the artist really have talent. But the actual product is horrible.

Who the hell sent me this sh! T? There's nothing even on the shirt except an extremely faded Bo Peep, and that's not even the design I ordered. I ordered a demon slayer shirt. Are your employees $#*!ed? They don't check the quality or condition of the shirt before sending it off? I'm reporting this business to the BBB.

Don't buy stuff from designbyhumans! I've waited 2 1/2 months for 4 Shirts, 2 of them with the lowest quality possible, after a few texts they've sent me a new one with the same $#*!ty quality and won't answer my mails since then. They have really nice designs but unfortunately it isn't worth it.

Ordered a tank top 4.5 weeks ago (Easter gift) international shipping (2-4 weeks shipping thought I would have plenty of time to get it have not recieved this item contacted "customer support " ask for refund they will not do anything for another 7 days wth?!?!

I've been wanting to order from them for a long time, but decided to finally go for it when they had a "buy one, get one 50% sale". I just got them in the mail today and so far I really like them. They seem true to size. I'm 5'5" and 160 lbs and typically wear a large in womens. I was dubious about sizing, so I ordered a man's L perfect fit tee and a woman's 2X scoop neck (I'd rather have something too baggy than too small). The men's L fits perfectly and the 2xl fits like a 2xl should - so I'm guessing a woman's L would have fit me just right. I haven't washed them, but if they don't hold up to my expectations (shrinkage, fading, etc), I will update this review. The only negative thing I have to say is that one of the designs appears less vibrant than on the site, but, as an amateur photographer, I can understand that. It still looks great.

Print is the worse quality i have seen in my life and i buy a lot of anime shirts. I am shocked that someone actually let this shirt get shipped. I will never order from here again. There are other websites for anime shirts. They also have horrible customer service. It can take weeks until you hear from someone regarding a return. Its 2021, they should have a better return system put in place. My print of Hisoka has many dark lines. Its hard to tell by the picture but in person the shirt is unwearable.

I ordered a tee shirt on June 16'23. It was for the 4th of July. It has not arrived. DBH has terrible customer service. They have not sent any updates in my order. I have reached out multiple times. No response.

I paid $25 for t-shirts that I wouldn't pay $5 for. The ink is so faded on the shirts that they look like they have been washed 100 times. I put the black shirt next to a black tv remote and it looked gray and faded in comparison. The shirts are thin as well.

My shipping email contained an invalid tracking number and when I emailed them to get my real tracking number, they proceeded to constantly tell me it was USPS that caused the issue instead of resolving the issue that was actually caused by them. I don't recommend buying from this company.

Ordered a sweater on October 8th and were already in December and i still haven't gotten anything. No response when trying to find out where my stuff is. If you're buying something from the store expect it to be a russian roulette game- you'll never know if itll even come to you or not. R E T A R D E D

Let me start by saying that I've ordered from here for years with no issue. This last order I received shirts where all of the art was printed extremely small and not representative of the pictures on the site. After reading the reviews here, I felt like I was screwed and it wouldn't be rectified. I emailed them, 3 days later they responded, and a couple weeks later they'd replaced the shirts with the art printed as it should have been.

Because of all the negativity here, I felt obligated to share my story that started with a mistake but ended with good customer service. I really like this site and the service they offer so I was glad to see them follow through.

I will admit though, that with the different colors you will get different brands of shirts at times. They don't all fit the same and that can be frustrating. They could benefit from sourcing all of their shirt colors from a single manufacturer for consistency.

I've uploaded photos of the original and new shirt for the skeptical people. I'm generally skeptical so I understand the mindset.

Good website to find great tshirts. I think its a collection of artist that have come together to make some awesome tshirts. Its a good place to find tees.