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Designer Optics has a rating of 2.4 stars from 447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Designer Optics most frequently mention credit card problems. Designer Optics ranks 19th among Sunglasses sites.
This company does not typically respond to reviews
I purchased prescription Ray-Ban sunglasses, twice. I needed help reordering the first pair as they got stolen - customer service helped out and got the order placed for me. Couldn't find this specific frame anywhere! Always packaged with great care.
Ordered on dec 1st Ordered on dec 1st, called 7 times,still waiting on supplier,usually 3 days.on 16th frames arrive and customer service rep would not even put a rush on my frames at the lab, just 5 to 10 days,then we will mail them.Oh I also paid for express shipping.So I guess I will my glasses around jan 10th or so.40 days to get...go else where, lots of much faster companies that care if you are a customer or not
Very satisfied with my purchase!
Highly recommend this site they send you text with tracking and email!
Will purchase from them again :)
Date of experience: January 29, 2021
I love my new frames they are clean nice look it got here around the time they said I would buy from here again
Date of experience: December 14, 2020
Hello Cliff. We appreciate your kind review. We are very pleased that we were able to provide you the service and product that you expected from us. We look forward to serving you again soon!
Good selection of designer frames at great prices. Quick shipping too! Would definitely recommend Designer Optics!
Date of experience: December 10, 2020
Hello Rosemary, Thank you for leaving a 5-Stars review, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future! Best Wishes.
It was good experience dealing with this store there
Are transpernt and professional.
I highly recommend this Website.
Date of experience: November 11, 2020
Hello Abdulaziz, Thank you for leaving a 5-Stars review, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future! Best Wishes.
These are extremely nice sunglasses with a great price point. These were triple the amount at Sunglass HUT
Date of experience: November 14, 2020
Hello Nik, We appreciate your kind review. We are very pleased that we were able to provide you the service that you expected from us. We look forward to serving you again soon!
Ordered easily and received quickly. I got the black. Thinking I need the tortoise, too! Will be ordering soon.
Date of experience: March 26, 2021
Hi Elissa,
Thank you for the 5 stars. We value our customers and understand how important it is to offer exceptional service.
Only took about a week for my glasses to get here, and I love em, and there was no damage to the packaging or the frames themselves.
Date of experience: November 11, 2020
Hello Isaya, We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us! Thank you so much for your business, we really appreciate it and we hope to serve you again soon!
Sent fast in nice box. I had kind of the same pair before, same brand. The material is slightly different this time, still made in Italy though.
Date of experience: October 28, 2020
Hello Louise, Thank you so much for the positive review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We truly appreciate your business and look forward to serving you again.
I got my glasses in two days and loved them. They gave me step by step tracking of my package. Definitely recommend.
Date of experience: March 13, 2021
Hello Priscilla,
We appreciate your kind review. We are very pleased that we were able to provide you the service that you expected from us. We look forward to serving you again soon!
My glasses arrived on time & in great shape. Will always order from you guys. Thanks designer optics. I love my glasses!
Date of experience: January 15, 2021
Hello Kim, We are glad to have you as our customer. Thank you for a very well-rounded and thorough review of the product and our service. It means a lot to us and our entire team! We look forward to improving our Product and Service over time and look forward to seeing you soon!
Excellent service, great quality and fast delivery. I love these Kate Spade frames great quality. Thank you
Date of experience: October 31, 2020
Hello Bernie, Thank you so much for the positive review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We truly appreciate your business and look forward to serving you again.
Great and fast delivery! Product was perfect! I was very happy when I received my product in the mail so fast!
Date of experience: April 2, 2021
Hello Dessenia,
Thank you for your purchase from Designer OPtics. Please let us know if we can do anything else to help!
The glasses are perfect and I saved a lot of money by ordering from Designer Optics. I would recommend this company for all designer brand glasses!
Products used:
Eye Glasses
Date of experience: March 17, 2021
Hello Shanon,
We are glad you like our service and product.
Very easy to place my order. I'm very satisfied. Best quality glasses at great prices.
Date of experience: May 23, 2023
I am very happy with the purchase I made, the glasses are great. Delivery was fast and I will definitely be ordering again soon, thank you
Date of experience: December 30, 2019
Hi Dinanna,
We’re so glad you had a good experience. Looking forward to serving you in the future.
First time ordering from this website. Customer service is amazing I Love my new glasses they fit perfectly!
Date of experience: September 23, 2019
Hello Frida, Thank you for your feedback and kind words. We value your trust in our company, and we will do our best to meet your service expectations. We look forward to serving you again soon!
Really good prices and quality, however they sent shipment tracking that didn't work. I would purchase from them again.
Products used:
Coach sunglasses
Date of experience: April 9, 2021
Hello Rachel,
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We look forward to serving you again soon!
Just why i asked for shipped in a timely fashion even during the back Friday rush thanks will forever do business with them and authentic as ever!
Date of experience: December 6, 2019
Hi Holly,
Thank you. We value our customers and understand how important it is to offer exceptional service.
Good items, best prices, perfectly packaged, received within a week, excellent communication, deserves 5 stars
Date of experience: June 8, 2021
Hello Amal,
Thank you for the 5 stars. We value our customers and understand how important it is to offer exceptional service.
Legit business that offers great variety for the price in an easy to use site. Will purchase once again from them!
Date of experience: February 1, 2021
Hello Marco,
We are so grateful for your kind words. Thanks for sharing your review with us and the community. Looking forward to serving you again.
I love those glasses! Wat wasn't inclouded so it took more than a month to arrive, but it worth the wait.
Thank you Designeroptics
Products used:
Dior Diorsignatureo2 Eyeglasses
0J5G-00 - Gold
Date of experience: December 11, 2020
Hello Alchhabi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Speedy delivery and great frame options. I give it 5 stars and any time I need some frames I'm coming back
Date of experience: October 26, 2020
Hello Dez, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
In complete love with the frames i picked you guys are the best. Will be shopping again i have 0 complaints
Date of experience: March 23, 2021
Hello Chell,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
I admit, I was apprehensive but you can't beat the price and if they came to me looking as good as their picture, then I would be a Winner. Well, I AM A WINNER! VERY Pleased!
Date of experience: December 1, 2019
Hello Faith,
Thank you. We set a high standard for ourselves and happy to satisfy your expectations.
Hi Ruba, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.