• Designhill

Designhill

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Overview

Designhill has a rating of 3.6 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Designhill most frequently mention great experience, email signature, and customer service. Designhill ranks 16th among Marketplace sites.

  • Service
    66
  • Value
    66
  • Shipping
    35
  • Returns
    38
  • Quality
    66

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.4%
Positive
14
Neutral
0
Negative
3
62
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How would you rate Designhill?
Top Positive Review

“Great but pricey”

Ryan P.
5/8/24

Love that it is strong and light, hate that I had to pay twice as much for the color red. They really need to eliminate the second cheapest shirt for being crap! Or reorganize all shirts by quality but all have uniformly the same colors

Top Critical Review

“Refund Guarantee Not Honored Despite Multiple Follow-Ups”

Ahmad S.
11/3/24

I purchased a design service package from Designhill, which came with a 'refund guarantee' if I was unsatisfied with the work. Unfortunately, the designs provided did not meet my expectations. When I requested a refund on July 25th, the support team offered to redo the work and assured me that I could still opt for a refund if unsatisfied. After the second attempt, the designs still didn't meet the promised standards, so I formally requested my refund. Despite numerous follow-ups over the past three months, each response from the support team mentions a 'managerial escalation,' but no progress has been made. It's been frustrating to have no resolution, especially after accepting the initial terms of the refund guarantee. I am hoping Designhill can honor its commitments and deliver the customer service promised to clients like myself.

Reviews (481)

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Reviews that mention popular keywords

logo design (58) design hill (37)
Thumbnail of user gittem1
Denmark
1 review
0 helpful votes
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May 5th, 2020

The site is easy to use, you can save your favourites and edit them until you are satiesfied. The prices compares well to similar sites.

Thumbnail of user dannya42
Virginia
1 review
3 helpful votes
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February 19th, 2018

Very clean process with understandable rules and deliverables. Everything was as advertised and the number of responding designers was incredible.

Thumbnail of user tierneyc4
California
1 review
0 helpful votes
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June 16th, 2020

This is the second time that I have used Designhill to host a contest for a custom logo and once again, I am pleased with the outcome!

Thumbnail of user earls112
Illinois
1 review
0 helpful votes
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June 28th, 2020

Nice, simple, and effective. Look forward to using them more! Was using another company but couldn't find what we wanted and come here and was happy.

Thumbnail of user taylorp147
Kentucky
1 review
0 helpful votes
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September 22nd, 2020

LOVING the free signature creator! Awesome, thanks so much Designhill for making my signature fabulous!

Thumbnail of user customers115
South Africa
1 review
0 helpful votes
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October 7th, 2020

Easy to create a beautiful signature with a CTA button as well as social icons and links. The best and easiest way to create email signatures by far!

Thumbnail of user originsd
India
1 review
3 helpful votes
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February 19th, 2018

My Online Workplace for Designing. Best Place your Logo, B. Card, Stationary, Multimedia or Any Designing Needs.

Thumbnail of user leylah7
Azerbaijan
1 review
0 helpful votes
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June 27th, 2020

It would be nice if You enter more fint options on your platform. It would bring more creativity to the designs.

Thumbnail of user stevei43
North Carolina
1 review
0 helpful votes
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March 9th, 2019

We got a ton of logos to choose from, very happy with this company. It was the best way I've found to get alot of logos to choose from.

Thumbnail of user julianos4
Brazil
1 review
3 helpful votes
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February 19th, 2018

Thank you Desighill. It's always good to work through you.
Another successful project through your system.

Thumbnail of user terryg320
Oregon
2 reviews
0 helpful votes
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October 21st, 2020

Highly recomended and easy to use. I was very please with the options available as well as the tutorials available.

Thumbnail of user tristang93
Australia
1 review
0 helpful votes
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December 4th, 2020

Designhill has been very easy to use and very helpfull for my business
Also very simple to use and self explanatory

Thumbnail of user sandyf210
Virginia
1 review
0 helpful votes
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February 21st, 2021

Very easy, but had some trouble finding an image to upload with the proper dimensions. That's why I gave it four stars.

Thumbnail of user dylanm52
Pennsylvania
1 review
0 helpful votes
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December 19th, 2017

This website makes it easy to find a logo designer. Everything is streamlined perfectly and I couldn't be happier!

Thumbnail of user gauravs5
Lucy M. – Designhill Rep

Hello Dylan,

We are delighted to know that you loved our service. This is something we always aspire to provide to all of our clients. Thanks again for trusting us and using our platform!

Thumbnail of user neac1
Romania
1 review
1 helpful vote
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February 23rd, 2018

Everything ok! From the contest format, selection, design handover was clear as daylight! Higly recommended!

Thumbnail of user denisev22
Virginia
1 review
0 helpful votes
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February 14th, 2018

It wasn't very user friendly, however the staff and designers were extremely helpful. I would definitely recommend them.

Thumbnail of user susanw231
Colorado
1 review
0 helpful votes
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February 13th, 2018

Easy process with lot's of talent and options. I will be using Desinghill again for my future design projects.

Thumbnail of user joviartzj
Indonesia
1 review
0 helpful votes
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February 3rd, 2018

Thank you DesignHill for the great experience for me,, awesome
For upgrade the skill and earn the prize

Thumbnail of user mdmahbubh
Bangladesh
1 review
0 helpful votes
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December 20th, 2023
• Updated review

All time best graphic website out there online! World's best designers working with best clients...

Best website!
October 31st, 2022
• Previous review

Best as always! I feel very comfortable & safe working on this website. Very professional & top class website for people.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rooyf
Indonesia
1 review
0 helpful votes
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August 7th, 2019

Good choice for contest design for freelencer, good web contest, good for fast respon, good anything.

Thumbnail of user connorf19
Utah
1 review
0 helpful votes
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February 5th, 2020

Great Experience! Well Worth The Cost. Very Good Quality at a Fraction of The Price of Other Options.

Thumbnail of user danb750
Oklahoma
1 review
0 helpful votes
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July 11th, 2020

FAST EASY POSITIVE EXPERIENCE. MAKES BRANDING A BREEZE. GIVES YOU EVERYTHING YOU NEED TO BRAND YOUR NEW BUSINESS WITH JUST A FEW SIMPLE CLICKS.

Thumbnail of user jesseb472
Bangladesh
1 review
0 helpful votes
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October 28th, 2021

Great experience. Highly recommended... would love to use again. Very professional...

Thumbnail of user warrene5
Canada
5,132 reviews
4,777 helpful votes
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April 28th, 2014

Its shill account approved... Stay away from sites that use fake account reviews.

Thumbnail of user dayanas3
Romania
1 review
3 helpful votes
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October 5th, 2017

A very bad experience. More than 50% of designs I received did not follow the brief so they were completely useless. The designer I have chosen did not understand English which caused a huge lot of misunderstandings. He would do the changes I did not ask for and would not understand what I was asking for. To make sure he understands what I wanted I had to make screen shots of the design, draw the changes I wanted myself using Paint, make another screen shot, send it to him, explain it over and over again. By the time we finally started to have a some sort of dialogue the time allowed for submissions (4 days) ended and I had to pick a winner. I chose him as the winner and he has promised to do the changes I wanted. But the misunderstandings continued and there was no end to it. But the worst was yet to come because one day, while searching for yet another sample colour palette to show him (he got the background colour wrong), I found out that exact background he sold me on freepic.com and realised that he had been using free stock images! At this point I had to write to the support team to ask for a refund. They have assured me that they would pass on his design to their in-house team who would fix everything and re-do the elements that were taken from stock image websites. After spending 2 days in a nervous anticipation I received a design in a wrong colour yet again. I complained about it and asked it to be re-done but the only response I got was to give them more time. I could not wait any longer so asked them for a refund again but they just said that the time period for claiming the refund has expired so they have already "awarded" the designer with my money! So instead of giving me a refund when I asked for it (and when I still had time to claim it) they were simply buying themselves time with their long replies to my emails and false promises to re-do the design. I am extremely angry and disappointed, considering how much effort was wasted on communication with the designer, how much I trusted they would get everything fixed and how they bought time for themselves and eventually tricked me into paying $179 for something I would never use. More than anything, I feel wronged, made a complete fool of, and totally RIPPED OFF!

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From the business

Designhill.com is an online design marketplace that helps business owners source high quality custom designs at affordable prices. Businesses that have specific design needs such as logo design, web design etc. can run design contests and choose from dozens of designs submitted by designers from all over the world. The website is a combination of a crowdsourcing custom design marketplace and a creative platform for designers to learn and showcase their creative work.

Business History

Designhill was fully launched in October 2014 and in 6 months of operation has garnered a huge community of designers from all over the world. Designers can not only participate in design contests but also create their portfolios and showcase their creative works.

Company Representative

Thumbnail of user gauravs5
Lucy M.
Customer Support of Designhill.com
Typically does not respond to reviews
Customer support representative.

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